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Certain facilities carry a nominal charge for the use thereof; however, an "All Access Pass" may be purchased at check-in for all unit guests to enjoy use thereof during their stay. The resort also offers complimentary facilities without any charge. Please refer to the resort reception directly for further details.
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HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
9 Flamingo Avenue, Sedgefield, Knysna 6573 South Africa
Placid Waters
45 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Stayed in 6 sleeper no.38. A beautiful view of the lagoon with great sunsets. Renovation being done on reception didn't stop the happy receptionist . Lovely lady. I do feel that a woman's touch would have been necessary when it came to the design of the lodgings though. The basin in the twin bedroom on suite is very narrow with a shelf above it that hinders for space. Situated rather high on the wall. The oven is situated next to the fridge which is not very clever. There is so much cupboard space in the kitchen. Had no idea what to do with it. There is a crockery drying rack situated away from the sink. Just a few things that a woman would have corrected. Everything was modern and comfortable and our cleaning lady Ellen was very helpful with our washing as the laundry facility was not available. We would come again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Buy some wood for the 'donkey '. Bottled water is a necessity.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 15 Nov 2023
Hi Daydream22869579061, it sure does sound like you made some wonderful memories with us - thanks for stopping by! We're always looking for ways to enhance our guests' experiences, and your thoughtful feedback about the design is appreciated. We can't wait to welcome you back for more mesmerising sunsets and first-class service 😀.
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We had a satisfactory stay at Placid Waters. Leachem was a lovely and hospitable host, who made us feel welcomed and cared for. Though, I would encourage the owner to find ways to add warmth to the rooms, and to consider making sure that the grout in the bathrooms and the blinds are properly cleaned.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 16 Aug 2022
Hi Zamakhanya, thank you so much for sharing your feedback with us - especially as it greatly helps us in enhancing our service offering. It's so great knowing that our awesome team made you feel valued and comfortable, as our guests' happiness is our number one priority. We trust that you managed to relax and unwind while being immersed in our serene resort's unique atmosphere. We have also communicated your suggestions with our maintenance and housekeeping teams, and will certainly work on improving this going forward. We really appreciate your comments and look forward to welcoming you back for an even more exceptional holiday in the near future!
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We have Holiday Club points and booked here for a mid week - what a good decision. The resort is very well run and the staff are super friendly. We were in one of the bigger units right on the front with the lagoon 20 metres away. The bridle is really good for the avid bird watcher and if you are into paddling, you can do that as well. The paddle boats are a bit tired but we managed to get out for half an hour at a time which was good exercise. Just be aware that if you are not a Holiday Club member, the kayaks and paddle boats are an extra cost - R100 gives you an "activity pass" so you can then do all the extra stuff. The resort is recommended and with a Spar Superstore about 200m away, a bargain.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 24 Jan 2023
Hi PixmanSA, thank you for taking the time to leave us this valuable feedback! We're so pleased that your time at our serene and luxurious resort was phenomenal. Our team prides itself on exceptional service, and it's lovely that you enjoyed prime views overlooking the lagoon 😍. There is indeed a great range of facilities that do well to complement our tranquil location, and we're so pleased that our proximity to other amenities was to your benefit. It was a real pleasure hosting you and we cannot wait for your next memorable getaway with us!
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I was shocked that this establishment was able to accommodate disabled guests. My aunt is in a wheelchair and this establishment refused to asign staff to help since they where not able to award us a wheel chair friendly unit. I was very disappointed that they could not provide assistance when my 73 year old mom asked for help with her sister that was in a wheel chair. It's sad that our elderly and vulnerable people gets this dad treatment. It was extremely disappointing.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 23 Feb 2024
Dear valued guest, thank you for leaving us a review. Having investigated your feedback, we note that your check-in is scheduled for today (23 February 2024). As per our telephonic conversation yesterday, our staff are available to assist during operating hours. However, as our team does not reside on the premises, we may not be able to provide immediate assistance outside these hours. We want to assure you that we are committed to providing support and assistance to our guests to the best of our ability. We do have wheelchair-accessible units at our resort, and encourage guests to please inform the reservations team of such preferences upon booking, to ensure that our guests are accommodated as best as possible. Furthermore, we do sincerely apologise for any misunderstanding and disappointment you experienced, and as advised during our telephonic conversation, we suggest reaching out to your booking agency, so that we can try and assist with a more ideal unit. Looking forward to regaining your trust with an enjoyable holiday experience.
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The team at Placid Waters was very friendly and helpful. The rooms were well ventilated, warm and had all the necessary amenities for a relaxing vacation. There were name activities one could do at the hotel. The area around was safe to walk around.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff went out of their way to make our holiday a relaxing, interesting experience. The ambience is one of tranquility and helpfulness. All the recommended activities around the resort were well worth our participation. The facilities are well maintained and smack of freshness.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 4 days ago
Hi BA Smith, thank you for your beautiful review! We're delighted that our tranquil oasis provided you with the kind of rejuvenating stay you needed 😍. And indeed, we have an awesome team on board, ready to make your holiday as magical as possible. See you soon 😊.
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Lovely resort in Sedgefield. Swimming pool, games room, miniature golf, kayaking available. Great beaches and restaurants nearby. Very friendly and helpful staff. Rooms are clean and neat. Barbecue available with each room. Lots to do nearby like adventure sports, canopy tours, hiking and mountain biking.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a gem!!! We enjoyed every moment of our stay. Very neat and well equiped unit with an awesome view of the lake. The resort is well mainted and staff were very friendly. Restaurants, coffee shops and grocery shoos in walking distance. Visiting the local markets were an absolute high light.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 19 Dec 2023
Hi Jeanettee, thank you for the heartwarming feedback! We're over the moon that you discovered the magic of our Resort, with its cosy units and charming lake views. The fact that you could stroll to local attractions only adds to the canvas of experiences we aim to provide. Thank you for painting such a vivid picture of your stay with us, and we look forward to your next visit 😊.
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A timeshare resort and we spent a midweek there which was most enjoyable. Facilities clean, comfortable and well maintained with friendly and helpful staff. Ideal venue as base whilst exploring what this fantastic tourist area has to offer.
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Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 30 Jun 2022
Dear Danie92, Thank you for choosing us for your stay and for your review. It is always a pleasure to hear from our guests. We are glad that you found the facilities clean and comfortable. We also appreciate your kind words about our front desk staff. Thanks for trusting us with your stay and we hope to welcome you soon.
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I will like to take this opportunity to thank the resort together with their staff for making our stay so wonderful. The place is so friendly and clean. I will definitely come back in the future for a nice relaxed deserved vacation.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beekman Group, Other at Placid Waters
Responded 19 Jan 2023
Hi Sehlohofamily, thank you so much for trusting us with your stay and taking the time to leave us such a great review. It is our aim to provide our guests with great and memorable experiences, as such we are delighted to know you had a wonderful time with us. We look forward to hosting you again soon. 🙂
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Sedgefield area.
LOCATION
South AfricaWestern CapeKnysnaSedgefield
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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