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No room service 😱😱
I pay money to help myself! Clean my room ! Carry my dirty towels down to the front desk and take another clean i think its horrible, dont feel luxury at all
The room is not clean,my baby crawl and find...More
Thank Amira M
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded 3 weeks ago
Amira, thank you for taking time to evaluate your stay. We’re sorry for the inconvenience you experienced due to our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their...More
This was my first experience with ESA. I mostly live out of hotel rooms so I liked the kitchenette which allowed me better options for food budget and for preparing healthy meals. The full sized refrigerator and two burner stove were great. The room wasn't...More
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded 25 May 2018
Thanks for the evaluation of your visit to our hotel. We are pleased to know you had a comfortable stay with us and that you were happy with the fully equipped kitchenette of your room. However, we are sorry for the wifi issue and your...More
Stayed here for two night with my sisters. We did some research before we booked it, read some reviews and looked at pictures. The picture online are very deceiving. The price was affordable, so we booked it. Bad mistake!! At check in we were told...More
1 Thank Spinerz4
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded 21 May 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
i reserved thru priceline, i always choose FREE PARKING and FREE Breakfast since i dont like to worry what to eat in the morning.
after my reservation, i found out that BREAKFAST at this hotel means Muffin and Coffee.
my reservation was not refundable so...More
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded 19 April 2018
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More
Enjoyed our work related stay here! Very pleasant staff, from managers to housekeeping, who strived to accommodate to our needs. They greeted us with smiles and genuine friendliness. Our king deluxe room was very clean and spacious. The kitchenette was great. No problem with noise....More
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded 26 March 2018
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high...More
This hotel does in fact have rooms with 2 double beds. In order to reserve one you'd have to make a reservation and request this particular room type. As always, based on availability. We look forward to your visit. PGR