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All reviews pancake machine long branch front desk indoor pool king suite free breakfast room was clean yogurt breakfast area fourth floor convenient location the jersey shore the entire hotel a great stay one night stay we've stayed bathroom door
I have stayed here literally 100 nights in the last 7-8 years. Rooms are dated but clean. Front desk staff is always helpful. Breakfast selection and quality has gone downhill badly and is probably the worst selection and quality of any hotel I stay at...More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 5 days ago
We are very sorry to hear that this was your experience. Though our breakfast is up to brand standard, we always appreciate feedback from our guests. We have reviewed your concerns with management and addressed your concerns with the entire staff. Moving forward, we will...More
Stayed there two nights for my grndson's gymnastics meet. Everyone we met on the front desk staff were super friendly and went above and beyond to help us when needed. The housekeeper on our floor was very outgoing and made us feel very welcome.
4 Thank Judy W
Response from Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long BranchResponded 16 April 2018
Had to stay here with my son’s hockey team. There’s no lobby minus a few chairs. Rooms are run down. Came back at 10:45 pm after a game and there was water all over the floor. The mini fridge was defrosting; the toilet handle was...More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 1 week ago
Thank you for your review and feedback. I believe our General Manager, Tammy, reached out to you yesterday. I'm glad to hear that you were able to discuss these issues. We hope you'll accept our sincere apologies, and we vow to do better in the...More
I received a warm welcome, early check in, room upgrade(IHG Member), and a late check out. In planning my trip to NYC from there, the desk staff was very helpful. The clerk who checked us in and out is Jordan. She was immensely helpful in...More
Thank Jedidiah W
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 3 weeks ago
Thank you very much! We will be sure to share your review with Jordan and the rest of the staff as I am sure it will brighten their day. Thanks again, and we look forward to your next stay!
There was a leak in the lobby however the staff was very nice and accommodating!
We were thirsty after we returned late at night from a wedding reception and could not find any water. The person at the front desk gladly gave us two bottles...More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 4 weeks ago
Thank you for your review and feedback! We apologize that you experienced some inconveniences, but we're pleased that our staff was prompt to accommodate you. Thanks again, and we hope you choose to stay with us again soon.
Stay Smart at the Holiday Inn Express Hotel & Suites of West Long Branch, NJ, ideally situated near exit 105 of the Garden State Parkway, minutes from Monmouth Mall and beautiful Long Branch Beaches. We are proud …Moreto unveil the latest enhancements to our wide array of first-class features the addition of 42 new guest rooms as well as a heated, indoor pool and state-of-the-art fitness center. As always, we offer attentive service with a personal touch to complement our spacious, attractive accommodations. When it's time for work, you ll be pleased to find generous work desks, complimentary WiFi in our premier guest rooms and throughout the hotel, and a 24-hour business center. Every day, wake up to our complimentary Express Start Breakfast Bar, including scrumptious cinnamon rolls and select hot items. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be happy to answer all your questions!