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All reviewspancake machinelong branchfront deskindoor poolking suitefree breakfastthe hotel is cleanyogurtfourth floorbreakfast roomnew jerseyconvenient locationthe jersey shorethe entire hotela great stayone night stayliving room
I actually did not end up staying here due to outside circumstances but I will say that the customer service I received over the phone was excellent. I spoke with Jordan and Malcolm and not only were they professional and helpful but they were friendly...More
Stayed there two nights for my grndson's gymnastics meet. Everyone we met on the front desk staff were super friendly and went above and beyond to help us when needed. The housekeeper on our floor was very outgoing and made us feel very welcome.
2 Thank Judy W
Response from Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long BranchResponded 16 April 2018
We had stayed at this hotel last September and had a very enjoyable time and were very pleased with our stay. This time I will say we were VERY disappointed. The hotel could use a little upgrade but that's not something that normally bothers me....More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 1 week ago
Thank you for your review and feedback. We are disappointed that your recent stay with us was not what you expected it be to based on your previous stay. We are aware of the issues you noted, and we're working hard to improve these areas...More
July 30, 2018-August 2, 2018:
We used this Holiday inn Express as our base for our stay for a Wednesday morning wedding on the beach at McLoones in Long Branch. The hotel is very easy to get to from the Garden State Parkway and about...More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 2 weeks ago
Thank you for the outstanding 5-star review! We are thrilled that you enjoyed your stay with us during your wedding celebration! We will be sure to share your review with Chanel, Jordan, Leeshonne, Amanda, Matt, and the rest of the staff as I am sure...More
So, I stayed at this Holiday Inn Express on points because it was the closest Holiday Inn property to where a funeral for close family was to be held. It's easily one of the largest HIE properties I've ever seen, apparently to accommodate crowds of...More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be happy to answer all your questions!