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All reviewsboiled eggsmonmouth parkroom was cleanhot tubnice tvwould recommend this hotel to anyonefront desk managerexercise roomgreat place to stayindoor poolminute drivefree breakfastnew jerseychecking inlqshorenj
The hotel was filthy. Walls, doors and vending machines looked to not have been cleaned in years. Carpets hadn't seen a vacuum in a very long time. Bags filled with garbage were left outside rooms for sometime. There were no towels for our use in...More
Response from Tina M, Guest Relations Manager at La Quinta Inn West Long BranchResponded 10 April 2018
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and...More
I have stayed at this hotel many times over the past four years and I have found it to be outstanding every time. The rooms are renovated. They have new carpet, new floors, new TVs. New furniture and new beds. I particularly enjoy the wide...More
Response from Tina M, Guest Relations Manager at La Quinta Inn West Long BranchResponded 14 March 2018
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have...More
I was delighted with the hotel. Rooms were generally renovated and very comfortable. The beds were new and amazingly comfortable. The staff at the desk and the owners were very nice and helpful. I had no complaints at all.
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Thank Siward H
Response from Tina M, Guest Relations Manager at La Quinta Inn West Long BranchResponded 25 March 2018
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We hope to see you again in the future.
Arrived 5:30 Friday with a small dog and informed system was down. Front desk provided a room and informed us they’d call when it resumed so we could check in. Waited an hour and left for dinner figuring we’d see a message on phone when...More
Response from Tina M, Guest Relations Manager at La Quinta Inn West Long BranchResponded 22 March 2018
Thank you for taking the time to share your comments regarding our towels and front desk. Please do consider us again on your next visit to the area.
I️ recently stayed at this hotel, and it was a joke. The jacuzzi which is the reason I️ book this place did not work. I️ stayed two days and both days had to ask for towels and toilet paper at the front desk. They allowed...More
Thank Chris S
Response from Tina M, Guest Relations Manager at La Quinta Inn West Long BranchResponded 26 February 2018
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve...More