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All went well, very good experience. Liked Octavius tower, quiet location. Opted out of housekeeping which is nice option, no need for the service for one person stay. All the staff is friendly except surprisingly one lady concierge. she must have been having a bad...More
We loved our trip to Vegas. Caesers Palace was a beautiful hotel, and the Augustus Towers rooms were a great size, lots of space, a lovely couch and table and hairs, and two double beds (not Queen Size as per the description). The view over...More
There is no way to describe the great service we received from Megan in VIP Check in at Caesars. She spent over 20 minutes on the phone helping us work out a reservation with the casino host offices. Megan is a true professional who is...More
Make sure to confirm additionally with spa for services. Made a pedicure reservation that was confirmed over phone but not in their system when arrived for actual appointment.
Housekeeping needs additional training.
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We booked the Caesars Palace more than 6 months before departure for 3 days, a family room as we have 2 kids with a strip view. All was fully paid.
Our bedroom was confirmed until 10PM, we arrived at 5PM at the checkin desk and...More
Thank Jc B
Response from Adam M, Director of Hotel Operations at Caesars PalaceResponded yesterday
We appreciate you choosing Caesars Palace Las Vegas for your recent stay and thankful for your feedback. I am disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property.
Although we would have liked the chance to address...More