Overall, a very nice hotel. It's in the northern part of Carson City, only about 15-20m from Reno. I really like Carson City compared to Reno as I think it's more family friendly with fewer casinos. This Hampton Inn is situated close to the freeways and has several restaurants a short drive down the road. The bedding is great, the indoor pool is roomy although the hot tub is a little small. We really appreciated the front desk person giving us some snacks as a Hilton Honors member as we didn't want bottled water (we had our own refillable water bottles). Only con I would say is that the fitness room has only 3 machines (treadmill, elliptical, and bike) along with free weights. Breakfast was decent with a waffle making machine.
A great experience at Hampton Inn Carson City. Very clean, a big priority for us. Housekeepers were so nice and constantly mopping, vacuuming and cleaning the main public areas like the lobby and dining room, and most importantly our rooms were very clean. Beds were comfortable. Breakfast was included and was quite good, with waffles, sausages, cereals, breads, etc. We liked that they also had individual containers of peanut butter and cream cheese too. Special shout out to the manager Alicia, Robert, Caitlin and the whole staff for being very accommodating, including giving us a late checkout. We requested an extra room last minute which they were able to book and put our family on the same floor which was very helpful. Staff was so courteous. The hotel had updated decor and finishes in the guest rooms. Thanks for a great stay!…
Great place. Good value. Good breakfast. Service was friendly. Good location for sight seeing. Access to highway, no noise problem s. Good value. Clean and very accommodating. We had two rooms, the staff in housekeeping was also welcoming. We would stay again.
The Hampton Inn and Suites was clean, welcoming, and comfortable. The front desk staff was exceptional and very helpful. The room was spacious and the bed was exceptionally comfortable (especially after a long drive). The location was great near the freeway for easy access.
We had booked King bed with a Suite but we were given a Studio and then we were moved to 2 Queen bed room. It was extremely hard to sleep in given the room had a door which was shared with other guest and there was constant noise of bathroom and flush. We expected really high standard from Hilton but this really disappointed us. The breakfast was not up to mark as there was just one choice of scrambled egg. Also the bathroom tub was very dirty, we did not end of using any bathroom towels and we did not use the shower.
I have to say that my visit to the Hampton inn and suites in Carson City Nevada was one of our best stays ever. We called the hotel to see if our room would happen to be ready since we flew from Las Vegas to visit family. The front desk very nicely told us it was ready. We got to the hotel I have to say the lobby area super clean and well maintained. A gentleman greeted us at the front desk I believe his name is Adrian. I got to say he is a great asset to your company he greeted us in a nicely manner and his costumer service was impeccable made us feel right at home. We need more people like him in the service industry. He gave us our room and gave us waters which was a sweet gesture. The room was impeccable super clean and maids were super friendly. Adrian recommended us some good places to eat and I have to say the food was delicious. Great hotel great service and great people thank you so much for an awesome stay. Thank you again! From the Walley’s…
My fiancé and another couple stayed last Friday and had the pleasure of meeting the front desk manager, Amanda. All of us who stayed work in the hotel industry also and we could not have been more pleased with the level of hospitality Amanda delivered to us during our short stay. Ava made a delicious breakfast and Adrian and Ashley at front desk were also pleasant. As a GM of a Hilton property myself, I can’t help but inspect my own room when I travel and I have to say the room was PERFECT. My travels don’t bring me to Carson City often but next time they do I will be staying at Hampton Inn! I hope next time I’m there Amanda has the title of Operations Manager because she really went above and beyond to make our stay comfortable.
This hotel was spotless and looked brand new despite being 15 years old. Kat at the front desk answered all my questions about living in Carson City & gave great dining suggestion “Reds Old 395 Grill”. I’ll definitely recommend & be back. Hotel breakfast was good too.
Covid-19 train wreck. Most employees not wearing masks or not wearing the properly of when interacting with customers at the front desk. Staff seems oblivious to the raging deadly pandemic. As a first responder, I'm especially offended when hotel and restaurant workers do not respect my safety or the safety of those I might come into contact with. Two stars, not one because the pool and hot tub are very nice. The pool and hot tub were the main reason I chose this hotel. Also, earning them an extra star, the housekeeper was wearing her mask properly every time I saw her even when she did not know I I was noticing. Air conditioner / heater, even when powered off, comes on approximately every 25 minutes, runs for exactly 20 seconds, then shuts off. It does this all night long.
Rooms were perfect in every way but the complimentary breakfast was not good. We were very disappointed in that since the complimentary breakfast was the main reason we selected this hotel for our stay with our kids and family.
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