Holiday Inn Express & Suites Carson City, an IHG Hotel
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US$169
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Carson City, an IHG Hotel
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 17 hotels in Carson City
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites Carson City, Nevada. We are conveniently located off scenic North Carson Street (Business 395) on the north end of Carson City across from the Green Golf Course near the Nevada Capitol Building, casino gaming and restaurants. This beautiful hotel is only 30 miles from Reno Tahoe International Airport and all Reno attractions, 30 miles from Lake Tahoe and 17 miles from Virginia City. Special in-room amenities are: free wireless high-speed Internet, 27' TVs with HBO and Pay-Per-View, microwave & refrigerator, 2 line phones with free local calls, work space, hair dryer and free parking. Luxurious granite appointments including bathroom surrounds, counter surfaces along with granite vanity tops were installed for a touch of class. We have 20 suites and a Honeymoon Suite, which come with a wet bar, separate living area, sofa bed, activity table and 2 chairs. Take a dip in our heated year around indoor swimming pool and spa . Other amenities include a fitness room, guest laundry and meeting facilities. Wired and wireless Internet is available in the lobby and in all rooms, pool and breakfast area.Visit Carson City, NV and Stay Smart at the Holiday Inn Express Hotel & Suites.There is a computer with Internet access in the lobby for guest use.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Full view
Contact
4055 North Carson Street, Carson City, NV 89706
Getting there
Car HireSee all Carson City car hire
377Reviews3Q+A65Room tips
Reviews
Traveller rating
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- 124
- 48
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- 16
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Popular mentions
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Most Recent
We were a small group there for a senior softball tournament. Christine and Mathew gave us special attention before and during our stay, including allowing one room for late check out. I would stay here again and recommend to friends as well.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Mathew was full of spot on recommendations for local restaurants that could accommodate our group...
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Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 3 weeks ago
Dear Jeffrey, Thank you for taking the time to share your experience at Holiday Inn Express & Suites Carson City. We love hearing you had such a great stay and appreciate your kind recommendation. Please come see us again soon!
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Hotel's Favourite
The Hotel is across from Carson Tahoe Hospital, with my mother in the hospital, I had an 8 day stay. Caitlin was a jewel at the front desk. The king room is large with desk, window, comfy bed, pillows and linens, lounge sofa, microwave, refrigerator and large bathroom. There are washer and dryers for guests and they sell laundry soap, a snack area to purchase drinks and food. There is an indoor pool and jacuzzi, and desk area in the lobby with computers and printers. There is plenty of parking and they allow pets. I usually stay at the Hilton, but wanted to be close to my mom's hospital, they made my stay nice with no worries. The facility is very clean.
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Date of stay: January 2022Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: I was in 108, near laundry and close to coffee. It had a king bed, lounger sofa, refrig, and...
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Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 13 Jan 2022
We are honored to have hosted you during your mother's hospitalization, and we wish her well. Thank you for highlighting our well-equipped accommodations and plethora of amenities. It is our aim to make our guests' time with us seamless and enjoyable, so we're glad to hear we succeeded with you. From the entire Holiday Inn Express & Suites Carson City team, we thank you and hope to welcome you back someday under happier circumstances.
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The hotel and amenities were on par with what I expected from a Holiday Inn Express. The parking lot was pretty well lit and common areas were clean. In my room, however, I was surprised to find a used k-cup in the coffee maker. There was a clump of hair on the bathroom counter, some mildew in the tub/shower, and it was clear from the built-up soap residue that the shower hadn't been cleaned well in a while. The kicker, though, was the used, rolled-up bandage that I found just underneath the chair in my room. Disappointed in finding this at a Holiday Inn. Felt taken advantage of experiencing this at the price I paid for the room. Stayed someplace else my second night in Carson City. Paid a bit more. It was money very well spent.
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Date of stay: March 2022
Rooms
Location
Service
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 30 Mar 2022
Thank you for sharing feedback about your recent experience at our hotel. We're glad you found our property clean and our parking lot to have ample lighting; however, we're sorry you were disappointed with several aspects of our accommodations. While not a typical occurrence for our guests, your comments are important to us as we continually work to improve our facility and service. Given another opportunity, we hope you'll consider allowing us to host you again.
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We Myself and another guest) waited for someone to come to the counter for 20 minutes after that it went quickly. We got room 305 the shower head was horrible, one floor tile was cracked and wobbled as did the threshold. We went down for breakfast 45 minutes before it was over, but it was over! The food ran out and they were not replenishing it so coffee and an English muffin it was. Nope wouldn't do that again.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 9 Mar 2022
Dear Kris, While we are pleased to have hosted your stay in Carson City, we regret to learn of the aspects in which we fell short. Please accept our apologies for the issues with your shower and breakfast, as well as the delay at check-in. Our team will address all of your feedback to ensure we are providing the best experience possible for our guests. Thank you for your time, and we wish you safe travels ahead.
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The room was acceptable, but the next day when it was time for breakfast , what a disappointment eggs made with power eggs stale and stiff sausages and everything else continental breakfast. What a discrepancy between the room and the breakfast
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Date of stay: October 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 15 Oct 2021
Dear Edgar, Thank you for offering feedback about your recent experience at our hotel. It's good to hear you found our accommodations to your satisfaction. We are sorry you were disappointed with our breakfast, and we will use your comments as we work towards continually improving our service. Please consider allowing us to host you again should your travels bring you back to Carson City.
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I was pleasantly surprised at how clean the hotel was. The staff was helpful and friendly. The beds and pillows were exceptionally comfort. The room and bathrooms were cleaned. I would recommend this hotel. It was convenient to all local stores and restaurants.
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 5 Aug 2021
Dear Jeanie, Thank you for the wonderful review and recommendation! We're thrilled our attention to cleanliness and service impressed you and that our location was ideal for your trip. The next time you're in town, we'd be happy to host you again at Holiday Inn Express & Suites Carson City.
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During our trip in April we stayed at many Holiday Inn Expresses. We find them to be nicely appointed with no surprises. Due to the pandemic there was no housekeeping during our stay but we could request fresh towels and coffee and tea supplies. Breakfast was according to COVID protocols so was not the usual pick out your own stuff. We took our breakfast choices back to the room.
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 24 Jun 2021
Thank you for choosing to stay with us at Holiday Inn Express Hotel & Suites Carson City. We are pleased to see you liked our well-appointed accommodations and trust you found our staff to be friendly. Please come back and see us again when you are next in the area.
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Employees at this Hotel do not follow Covid policies. Only a few employees wearing masks. Room had an odd odor. Drains in bathroom drained very slow. Towel rack in bathroom was falling off the wall. The good points about Hotel are the beds are very comfortable and the rooms are quiet. Wish they would take care of the Hotel and it would be 5 stars.
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Date of stay: April 2021Trip type: Travelled solo
Helpful
Response from General Manager, General Manager at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 15 Apr 2021
Thank you for choosing to stay with us. It is great to see you found our accommodations to be comfortable and quiet. Please know the safety of our guests is our top priority and we will be meeting to ensure we are taking all necessary measures. All your comments will be passed on to our team as we strive to improve our overall guest experience. Please allow us another opportunity to host you; we want to exceed your expectations.
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Stayed at hotel for 5 nights during wintertime in January. Hotel appeared to take Covid issue seriously with employee masking, cleaning and sanitizers in public areas, served complimentary breakfast using Covid protocol procedures and stayed out of room during our stay while providing all coffee supplies and clean towels we requested. Only disappointments during the stay was a noisy family occupying several rooms across the hall from us and some noise in our room heard will guest in room above took a shower and left early during one of our nights there. Complimentary food was limited (only served one hot breakfast with omelet and sausages one of the five days we were there) but what options there were every day (bakery items, juice, yogurt and cereals) were good. Until Covid is over would consider this a good and seemingly safe place to stay.…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from General Manager, Owner at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 29 Jan 2021
Dear Greg, Thank you for taking the time to share your comments! We are happy your visit was wonderful overall, and you appreciated our safety efforts. Our apologies for any unwanted noise, but we are glad not all was lost. We hope to see you again, and we wish you the best!
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The room was clean. The bathroom experience was horrible. There was an air vent between our bathroom and the bathroom next door, and you could hear EVERYTHING that went on in our neighbor’s bathroom, and almost everything that happened in their room. I suspect that if I had looked through the vent I could have seen into their bathroom. The girl who served the breakfast made it clear she didn't want to be there and couldn’t have possibly been less friendly, but the person who checked us in couldn't have been nicer or more helpful. The grounds were well kept except for the east entrance where the people with dogs were. The lawn was completely dead, and dog poop was everywhere. I wouldn’t stay here again.
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Date of stay: August 2020
Value
Location
Service
Helpful
Response from General Manager, Owner at Holiday Inn Express & Suites Carson City, an IHG Hotel
Responded 7 Aug 2020
Dear David, Thank you for taking the time to write your feedback. Despite enjoying your clean room, we are sorry other aspects were not wonderful. Unwanted noise is not typical and we will keep your comments in mind. Also, we apologize for any problems in service. Your concerns will be addressed and we hope to have another chance to impress you.
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PRICE RANGE
US$162 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites carson city, holiday inn carson city, carson city holiday inn, holiday inn express carson city
LOCATION
United StatesNevadaCarson City
NUMBER OF ROOMS
85
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express & Suites Carson City, an IHG Hotel
What are some of the property amenities at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Carson City, an IHG Hotel?
Conveniently located restaurants include Glen Eagles Restaurant, Starbucks, and Mi Casa Too.
Are there opportunities to exercise at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Carson City, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Carson City, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Carson City, an IHG Hotel?
Many travellers enjoy visiting Nevada State Capitol Building (3.6 km) and Governor's Mansion (3.1 km).
Is Holiday Inn Express & Suites Carson City, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.