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3.5
#6 of 11 hotels in Bandar Penawar
Location
Cleanliness
Service
Value
Tunamaya Beach & Spa Resort Desaru is the only resort with an unobstructed view to its Sea and Beaches from all of its 134 rooms & suites. An hour's drive away from Johor City Centre, this resort provides comfortable resort living perfect for city dwellers to unwind and relax. It is ideal for a beach getaway and has ample space and facilities for team retreats and team building activities. Indulge in exciting culinary experiences at Pawana Restaurant serving up the best of International & Local Cuisine. You can also enjoy a wide selection of beers, spirits, wines and cocktails masterfully crafted by us while belting out your favourite tunes with our Karaoke Machine at Ombak Bistro. Alternatively, lounge your afternoons away at our Beach Bar or take a splash into our swimming pool. For the slightly more adventurous, sea sport activities such as jet skiing, para sailing are also available at the resort. Tunamaya Beach & Spa Resort - Desaru is where you'd rather be.
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Nestled close to the beach, Tunamaya Beach & Spa Resort – Desaru is a favorite for its picturesque ocean views and spacious rooms, according to numerous guests. While the variety of amenities and the private beach setting are often praised, the hotel has received mixed reviews regarding service efficiency and overall cleanliness.
Some guests have experienced slow check-in processes and unattended maintenance issues, which contrasts with the commendations for the resort's value and the friendliness of its staff.
Location
Beachfront
Atmosphere
Scenic
Rooms
Spacious
Value
Affordable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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The resort has access to the beach and all rooms are facing to the sea, so i don't need to pay more for Seaview room. The building is quite old based on tiles and furniture inside the room (fine for me). Basically, facilities are up to the par but towel threads are loose at every edge. Conclusion, the resort is still good but don't give high expectation.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we booked a family standard and twin standard, connecting room 314 315. quite a walk from the lift so do consider if u have older pax with you. its an old hotel with some refurbished work but still feel old. its quite average but a bit pricey perhaps because its a Singaporean tourist spot. the balcony have steps to go out. tv, wifi, toilet, aircond was ok. heater was a bit cuckoo but we manage. i may return just because my sister stays nearby. it was monsoon season so visitors are not allowed to swim but u can play at the sand area. swimming pool has no limitations, breakfast was a choice of 5 and it was average. staffs look like school leavers, slow but ok lah.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My friend booked this hotel before informing me. After reading the nasty reviews, i would say i wasn't looking forward to the hotel stay and even brought a disinfectant spray just in case that the toilet smells nasty. Yes the hotel is very old, judging by the tiles, it looks like the kind that they build in the 70s. if you remember the hotels before year 2000s, you wouldn't have a very high expectation for the breakfast spread. It is not an international standard. The staff who is managing the egg station has a very strong body odour to the point that a few tables in front of him is left empty.
The room itself is renovated but you can see that the way that they pour the epoxy all over the bathroom, it is not a neat job. the bathroom was cleaned right before we check in. Check in didn't took a long time. The cleaner must have poured a lot of soap to the bathroom floor that it was so slippery when we enter. i've to spray water to the whole bathroom when i came in.
Bed, pillows, AC and mattress is ok. we had a good night sleep. Just remember, don't expect an international hotel standard.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tunamaya Desaru, Marketing at Tunamaya Beach & Spa Resort – Desaru
Responded 17 May 2024
Dear MegahYang, Thank you for sharing your feedback. We're glad you had a good night's sleep and found the bed, pillows, AC, and mattress satisfactory. We apologize for any discomfort caused by the condition of the bathroom and the breakfast experience. Your comments about the cleanliness and staff will be addressed to ensure improvements. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future. Best regards, Marketing & Communication Dept Tunamaya Desaru
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had booked room 3days 2nights with breakfast for 2. The breakfast buffet was really sad with overcooked food and tasteless. Informed breakfast ready at 7am but only half of the breakfast menu was served. Everthing was there by 7.45 that is really dissapointing
The fried kuey teow had HAIR in it. I was the third person to take the dish and taken it from an untouched side soo there is no excuses that some other customer hair might had fall of.
The butter and jem for the toast bread are place in an open basket without lid and shared by everyone. Dust and breadcrumbs are everywhere.
I called the PIC/Manager for the kitchen and said to wait for him. Waited 20 minutes but he didnt show up eventhough I saw him walking around the area. Pure nonsense. I brought my plate that had hair in it to him and only then he answered and admitted that it was HAIR.
I immediately asked him to take the dish away as who know how much hair could be in that dish and other people didnt realize it.
Then i meet the manager upstairs to report and he said will take action but who knows. Just go through the reviews and Im not the only one with bad experience here.
Room got dead cockroaches also. See the pictures . Dont know what to say. The pool water also quite cloudy. The toilet also quite moldy. And trust me, you can hear everthing that is happenong outside as the door is not soundproof at all.
Overall, i suggest to remove the title RESORT from the name as it is really not worthy
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aging hotel that was given a facelift. Kind to accede to handicap access room request. Large clean rooms, comfy bed but water pressure in toilet is poor. Housekeeping didn't make any effort despite doorknob signage, had to ring up front desk. Breakfast was included but with all that effort at proper presentation and service, food actually wasn't palatable. Bland or just weird.....should bring in an experienced chef from nearby large town or city to infuse flavour into all the food.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was in bad condition. Not properly maintained. Ac was too small for the room and very very filthy 🤬 requested for trolley to help move our luggages to the room. Unfortunately there was only 2 trolleys available. Staff was ok. Would rate staff helpfulness 6/10. The beach on the other hand is ok. Location is good. The management of Tunamaya needs to step up and maintain the rooms properly.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The service at the hotel is poor, there did not seem to be many staff. There is very little place to sit and relax. The food is terrible. We ate at the Thai restaurant and they completely messed up our order, we were served the wrong dishes. The quality of the food was very disappointing and the service was extremely poor.
We tried eating at the seafood restaurant but walked out after being told that all vegetables and all tofu dishes were sold out. There were no table cloths and the waiters were not interested in the customers. Very disappointing.
The pool did not look or smell clean, there were no towels at towel counter as the washing machine had broken down.
The room and public areas are not very clean, the windows and mirrors were very dirty. The towels and bedding smelt like stale cigarette smoke. The hotel itself is in need of major investment. The beach was nice but there was some rubbish lying around.
Nice beachfront location but don’t waste your money going here!
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have booked a 2-bedroom Suite for the weekend. Overall stay was average.
They only have 2 rooms for their suites and unfortunately, our room was 501, which was at the extreme end of the corridor. It was a long walk to our room from the lift lobby. We were travelling with children under 3 and walking in the afternoon sun and hot air blowing from the compressor along the corridor was not pleasant at all.
We asked if we could switch to the other suite since it was nearer to the lift lobby (only a few doors down) but it was occupied.
FO mentioned that they provide a turn down service and asked if I would agree to, which I did but however through our 2 nights stay, there wasn’t any turn down service done. Not sure if we were supposed to call reception for that. It was not properly informed during check in.
Both bathroom were clean however, the master bedroom bathroom could do an upgrade. I had to climb up 2 big steps to get into the bathtub just to take a shower. With active toddlers around, this was a safety concern for us. It was dangerously slippery to shower them in the bathtub.
Our first day for breakfast was extremely disappointing. We care down at around 8am but there were no seats available and by the time we could find seats, there was NOTHING LEFT on the buffet spread. We went to inform the staff and her reply was, ‘they will top up the food shortly.’ So we waited for about 20-30mins for them to top up. We were annoyed when we saw that they were slowly topping up food and decided to have breakfast elsewhere. On the second day, we went down earlier, so we had seats and managed to have their spread. Food was average.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in time was suppose to be 3pm meaning rooms need to be ready by then, but the front desk said "3pm and above". That shouldnt be right. Then when we got our room, some flooring was torn/damaged (they use vinyl i guess). Room was very basic, got balcony but no chair put outside. Bathroom i think was the worst, clogged both shower and sink,musty smell all the time, and sink is dirty when we got there. Its quite expensive for something so basic and dirty (RM220 per night, I use voucher i bought before MCO, range RM270-300 usually) Breakfast was suppose to be buffet, yet only bread, cereal and drink was buffet, main dish u have to order on their order sheet, and only 1 main dish per person, additional, have to pay. There were a lot of ppl during weekend but their food choices are super poor. They seriously need to upgrade their rooms and food quality if they want to attract people to come. But for me, i wont come again, sorry. Such a bad experience. If ur getting dinner, u can go to Taman Mutiara area where seafood are way cheaper. I would suggest D'Laksamana seafood. Nelayan Seafood restaurant is overpriced since its collab/own bt Tunamaya.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Enjoyed a relaxing 2D1N stay in December, with 2min access to beach from the hotel room. Pros: Beach views from all rooms, polite and service-oriented staff, freshly cooked omelette at egg station, near Nelayan Seafood restaurant, pool is cleaned daily, recent refurbishment of room interior (eg ceiling, wallpaper, dressing table etc), not crowded generally, convenience store onsite. Cons: Facility is older so its a more traditional design & there are signs of wear and tear. Breakfast spread is simple. But on balance, the hotel rates are very affordable considering the proximity to the beach. Sometimes you can almost have the whole beach to yourself (at off peak). Great sunrise and sunset views.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip:The pool is closed from 12pm-4pm, but there are sea sports options to try if the waves are not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While staying there , around March 2019 , I saw the chambermaid pushing an extra bed to guest beside my room. They should have and provide that. The max for Standard Family Room is 5pax (3A 2C) while yours is 2A 3C. Should be no problem. Anyway, email them for verification is better. Email: Reservation | Tunamaya Beach & Spa Resort- Desaru Coast
There are more places to choose from in the Bandar Penawar area.
PRICE RANGE
$99 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
desaru damai beach hotel kota tinggi
FORMERLY KNOWN AS
Desaru Damai Beach Resort
LOCATION
MalaysiaJohorKota Tinggi DistrictBandar Penawar
NUMBER OF ROOMS
134
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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