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Yellowstone West Gate Hotel

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Traveller (121)
Room & Suite (43)
Videos (2)
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About

#13 of 41 hotels in West Yellowstone
Location
Cleanliness
Service
Value
Travellers' Choice
The Yellowstone West Gate Hotel is the ideal location for your next vacation to Eastern Montana and Yellowstone National Park's West Gate. This locally owned and managed property is ideal for groups and families of all sizes. We have a variety of guest room sizes including a one-bedroom apartment that sleeps six. The Yellowstone West Gate Hotel is pet-friendly with 100% smoke-free rooms, and amenities like free hot continental breakfast, a large indoor heated pool and spa, and a microwave and fridge in all rooms make it easy to feel at home when you're on vacation. Rely on our always available professional and friendly staff to answer your questions about your visit to West Yellowstone. Our knowledge of the area allows us to tell you about everything from fly fishing trips to guided tours of Yellowstone National Park. Additionally, our ability to book directly with you enables us to provide the best customer experience and the very best price.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Horseback riding
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Business Centre with Internet Access
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
1,054Review5Q+A100Room tips

Reviews
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daisydoo24 wrote a review Oct 2023
Orlando, Florida1 contribution1 helpful vote
We had stayed at your sister property, The Kelly Inn, 2 years ago and had high hopes for this location. We stayed with you Sept 11/12 and were coming back with family Sept 14-18. We arrived at 1:15 after an 8 hour drive as we made better time than we expected. I understand your check in is at 4:00, but many places let you check in early if the room is ready or at least offer to drop your luggage or come sit in the lobby. Cheyenne was at the desk and I explained that we were so sorry to be early but was there any way we could check in. We were exhausted. She said no so sorry, room not ready and suggested we go walk around the Grizzly/Wolf Center to kill time and to come back at 3:00. Walking around for 2 hours was not what we had in mind. We literally sat in the car until 3:00 and watched her leave her shift to the parking lot. We went in and were greeted by DeeDee. We explained the situation and without even looking in the computer the answer was - the room is not ready, come back at 3:30.... so we did. At 3:30 we were told 3:45. I walked in and at 3:59, poof!, our room was suddenly ready. Funny. If you had no intention of letting us check in early, then why ask us to keep coming back in and stringing us along? We settled into our room and needed to do laundry. We started the machines and came to sit out in the lobby. One lady came in asking how much the rooms were and if they had any availability. DeeDee helped her and the lady said she needed to go check with her husband. Jimmy, who was also at the desk said "We must be above her pay grade". We could hear him clear as a bell while DeeDee quickly told him to shush. He said it again and she told him again to be quiet. I made eye contact with both of them and they knew we had head. I found it to be incredibly unprofessional that your staff talks about potential guests after they leave, and you allow this behavior all while you have guests in the lobby that you can clearly see and know we could hear. I sure hope Jimmy doesnt do that with all of your guests. By now I was seriously considering moving hotels. We had not even been there an hour and was hoping this was not what we could expect later in the week when we returned. When we came back later in the week, we were greeted by Greg and his wife. What a lovely couple. Very helpful and kind, offered suggestions for places to eat, if there was anything they could do, etc. This is the kind of treatment I expected the first time - and was the type of treatment we had at the Kelly Inn when we stayed. DeeDee and Jimmy could learn a thing or 2 from this couple. The room itself was fine, bed was good. The one complaint is that your housekeeping staff likes to put the elevator on hold for 10-15 minutes at a time in the morning while the decide if they are going to load the laundry cart or not. They did not offer to take anyone with them in the elevator when they did go up and there was plenty of room. When you are traveling with handicapped parents that walk with a cane and cant use the stairs, this is incredibly inconsiderate. Dont you have a freight elevator for staff? Not sure that we will be back. Was grateful for the warm welcome from Greg and wife, but the rest of the stay was mediocre. They were the best part of the stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get to the elevators early in the morning. The houskeeping staff likes to hold the elevators for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 31 Oct 2023
Thank you for staying with us. We're sorry you had mixed feelings about our staff. We do not guarantee the rooms ready before 4 pm. Of course, we check in early if your room is ready, but depending on the type of room you have and your length of stay, perhaps the specific room you requested was not ready. Our housekeeping staff clean the rooms but we do not release them for stays until the inspector clears them. He does this on his hand-held device, so it may appear that "poof" your room was ready.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ninettejohnson wrote a review Sept 2023
Woodford, United Kingdom190 contributions29 helpful votes
Hotel's Favourite
Stayed 3 nights to explore Yellowstone. The site is at the end of the main road which is quiet & a few blocks away from bars / restaurants. The room is a good size. The complimentary breakfast offers good variety. The reception staff are all friendly & very helpful. The availability of laundry facilities is very helpful. Overall we had a very comfortable stay & would recommend this hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 30 Sept 2023
Thank you for staying with us and recommending us to other travelers. We appreciate your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Firemouse-cat wrote a review Oct 2023
Mesa, Arizona1 contribution
Glenn and Linda at the front desk were wonderful about suggesting places to eat, We especially enjoyed the pizza at Gushers Pizza. They also suggested locations for finding the animals we hoped to see inside the park. As the hotel is not right in the middle of downtown, the location was quiet and peaceful. Our room was clean and all the staff were friendly. We would stay here again.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 26 Oct 2023
Thank you for staying with us, our staff was happy to hear they were helpful during your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sharman292023 wrote a review Oct 2023
Meridian, Idaho1 contribution
The location was very convenient to the park entrance and the staff was very courteous and helpful. The beds and pillows were quite comfortable. We would have preferred a larger room but since we had to make last minute changes, it was adequate. The breakfast selections were good and it was nice to have fresh hot food to select from.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 18 Oct 2023
Thank you for staying with us, we appreciate the feedback and we hope you can return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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celestegaleano131 wrote a review Oct 2023
Boise, Idaho1 contribution
We really enjoyed the stay, Clean, comfortable, nice staff and very close to Yellowstone National Park. We liked the breakfasts, it varies every day. We recommend Yellowstone West Gate hotel, Good price and very comfortable ! 👌
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 18 Oct 2023
Thank you for staying with us and writing a review. We appreciate the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glenda Copeland wrote a review Oct 2023
3 contributions
Our room was very clean, bed was comfortable--nice mattress. Staff was very friendly and helpful. Room had a small table and chairs. Would have been nice to have a nice, comfortable accent chair to sit in, but the straight back chairs were fine. We did not partake of the breakfast, but did get the coffee at the coffee bar.
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 17 Oct 2023
Thank you for staying with us and writing a review. We're glad you enjoyed our friendly staff and comfortable rooms.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DL10 wrote a review Oct 2023
New Orleans, Louisiana8 contributions1 helpful vote
You won't be disappointed! Spent 3 amazing nights at the West Gate Hotel in West Yellowstone, MT and couldn't be happier. From the moment we entered the lobby and were so warmly welcomed by Linda and Gary. They gave us so much information about the area and the best places to eat. Our room was perfect! Clean, very comfortable and had everything we needed. Nice bathroom, coffee maker, fridge and microwave. Nice coin operated laundry on site which we took advantage of. Beautiful pool that we did not have the time to try out. Complimentary breakfast which was very good with nice selection of hot and cold items. Location was perfect! Right outside Yellowstone Park entrance and so very easy to get in to the park. Cute little walkabke town with lots of restaurants and shopping options. This was a 10 day road trip and we stayed in 5 different hotels, this by far was the best. If I ever have the opportunity to go back to this area I will definitely stay here again. Thank you Linda and Gary!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 17 Oct 2023
Thank you for staying with us and writing a review, we appreciate the feedback and we hope you can return soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dani R wrote a review Oct 2023
Butte, Montana2 contributions
This place is great! Very clean and they serve a great breakfast! Greg and Lynda at the front desk are so helpful and accommodating! Comfortable beds and laundry available on-site. Thank you so much!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 8 Oct 2023
Thank you for staying with us, our staff were happy to hear they were helpful during your visit. We hope you can return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KandD773 wrote a review Oct 2023
Rochester, New York26 contributions4 helpful votes
Very nice location for our Yellowstone experience - only a short drive to the park's west entrance! The staff was helpful and friendly, and we had clean, spacious, and quality accommodations with a full kitchen. We would recommend this to everyone!
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 8 Oct 2023
Thank you for staying with us. Our staff was happy to hear they were helpful during your visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan D wrote a review Oct 2023
Indianapolis, Indiana1 contribution
Great location with easy access to Yellowstone! Room was clean, bed was comfortable and the staff/owners were very friendly and helpful. They even let us borrow a can of bear spray so we didn't have to buy one. Very enjoyable stay.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Janet Gideon, Owner at Yellowstone West Gate Hotel
Responded 5 Oct 2023
Thank you for staying with us. Our staff was happy to hear they were helpful during your visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$424 - $699 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel west yellowstone, comfort inn west yellowstone, west yellowstone comfort inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesMontanaWest Yellowstone
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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YELLOWSTONE WEST GATE HOTEL - Now $199 (Was $̶3̶7̶9̶) - UPDATED 2023 Reviews & Price Comparison (West Yellowstone, MT) - Tripadvisor

Frequently Asked Questions about Yellowstone West Gate Hotel
Which popular attractions are close to Yellowstone West Gate Hotel?
Nearby attractions include Playmill Theatre (1.1 km), Yellowstone Big Gun Fun (1.2 km), and Yellowstone River (1.2 km).
What are some of the property amenities at Yellowstone West Gate Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Yellowstone West Gate Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Yellowstone West Gate Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Yellowstone West Gate Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Yellowstone West Gate Hotel?
Conveniently located restaurants include Firehole BBQ CO., Ernie's Bakery and Deli, and Running Bear Pancake House.
Are there opportunities to exercise at Yellowstone West Gate Hotel?
Yes, guests have access to an indoor pool during their stay.
Is Yellowstone West Gate Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of West Yellowstone.
Are any cleaning services offered at Yellowstone West Gate Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Yellowstone West Gate Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Yellowstone West Gate Hotel?
The staff speaks multiple languages, including English and Spanish.