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Kelly Inn-west Yellowstone
104 S Canyon St, West Yellowstone, MT 59758
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Avg. $360 /night, 10/13 - 10/14
$368
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$295
per night
$221
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4.5
#2 of 41 hotels in West YellowstoneLocation
Cleanliness
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Kelly Inn West Yellowstone, one of the most popular pet-friendly hotels in West Yellowstone. The Kelly Inn West Yellowstone is the closest hotel to the entrance of West Yellowstone, located directly across the street from the IMAX Theater and the Grizzly Wolf Discovery Center, two of the most visited attractions in West Yellowstone. The Kelly Inn West Yellowstone is a 100% Non Smoking Facility, with loads of amenities including free expanded continental breakfast, one of the largest indoor heated pools in town, and a huge hot tub. The facility has 24-hour On-Site Management and features a large outdoor patio with gas fire pit, and picnic tables with a charcoal grill. Amazing adventures, family-friendly and pet-friendly accommodation, and spectacular scenery await at The Kelly Inn West Yellowstone.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Street parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Breakfast buffet
Vending machine
Fishing
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Value
Languages Spoken
English, Spanish
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Yellowstone Airport
3.3 km•
See all flights
Jackson Hole Airport
120.5 km•
See all flights
34 Restaurants
within 0.5 kilometers
Reviews
4.5
2,613 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Kelly Inn-west Yellowstone garners appreciation for its strategic proximity to the park's entrance and local amenities, despite some concerns over seasonal access. Guests have called out the cleanliness and spaciousness of the rooms, along with the wildlife-themed decor that contributes to a peaceful atmosphere.
While the array of amenities, including pet-friendliness and dining options, is well-received, a few travelers point out the need for improved toiletries and breakfast variety. Although some deem the pricing steep considering the noise levels, the hotel's friendly service often makes up for it.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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2,613Reviews20Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
The Grizzly building had a hint of wildlife theme and was extremely quiet. Stayed three days..not once did we hear a siren, a car alarm or voices. The room had modern appliances, updated spotless bathroom and upgraded linens.
The breakfast was average, in a nice dining area. Access to Yellowstone is quick. Definitely recommended!
The breakfast was average, in a nice dining area. Access to Yellowstone is quick. Definitely recommended!
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Stayed in October, many touristy shops closed…no kids..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Owner at Kelly Inn-west Yellowstone
Responded 17 Oct 2023
Thank you for staying with us and recommending us to other travelers. We appreciate the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will start off by saying that picking a hotel in West Yellowstone made me anxious as I typically am a Marriott loyalist and there are no Marriott hotels in West Yellowstone. I booked this hoping for the best and Kelly Inn exceeded all our expectations. We stayed in the Grizzly Building (the newer of the two) and thought our rooms were very nice. We enjoyed the setup with a spare sink in the hall area of the room to help when multiple people are trying to use one bathroom. The mini-fridge was cold and large enough to hold our items (water some fruits and veggies). The breakfast was excellent with hot and cold items and a very attentive staff member making sure it was all stocked. Husband and kids loved the make your own pancake machine. The staff was friendly and helpful and the common areas were clean. Rooms were quiet at bedtime. We could hear a bit of hallway noise but at night it was very quiet. Location was extremely close to the West Gate which is helpful since you need to be at the gate before 7:15 am if you want to get thru in less than 15 min. Otherwise, plan on a 1-2 hour wait to get thru the gate! Great choice for anyone used to nicer Marriott properties as there aren't a ton of nice options in the area, We would stay here again and will recommend it to anyone in the area!
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip:Â Get to the park early! We saw long lines (200-300 cars deep at 8am)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 22 Jun 2021
Thank you for writing a review, we're glad we were able to exceed your expectations and that you would recommend us to other travelers. We appreciate the feed back and hope you can visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed 3 nights (1/1/20-1/4/20) & loved our stay. The rooms are comfy and very roomy. The staff were awesome (super friendly, accommodating & very helpful). They offer a nice breakfast with fresh pancakes (not frozen) and hot soup is waiting for you in the afternoon when you return from snowmobiling, skiing... The location is also a positive since McDonald's is in the front of the parking lot - for those of us from the south who have sweet tea withdrawal when we travel, they have it for $1.00!!! We would highly recommend Kelly Inn!!
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â Request a room with a window bear.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanetG2208, Public Relations Manager at Kelly Inn-west Yellowstone
Responded 14 Jan 2020
Thank you for writing a review of your stay, we're glad everything was to your liking. That you would recommend us to other travelers says it all. We appreciate the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Facility clean. Adequate towels BUT must arrange for towel exchange 24 hrs in advance. Unfortunately, we checked in at 10:30 p.m. and night clerk neglected to go over "the rules". Morning clerk was very rude. The sign for towel exchange was buried under a huge basket so it was impossible to see. It was a HUGE effort on her part to notify housekeeping at 7 a.m (they were just arriving) to change our towels. Due to Covid, breakfast buffet suspended but "bag" breakfast substituted. Highly variable bag of goodies. First morning, two hard boil eggs, bagel/cream cheese, breakfast bar and fruit. Self service coffee/tea or juice. Toaster available. Second day, breakfast bar/piece of fruit. Everyone who claimed bag asked the same question, why so skimpy on items. The overnight clerk (there til 8 am) said it was due to Covid. No, it was an excuse. The kitchen worker didn't arrive til 8 am, and night crew did not seem to be interested in customer service. Everyone who stays in West Yellowstone is there for the YNP, and gets up early to enter park. I blame management for NOT planning or picking better workers. We stayed in a similar hotel elsewhere. They had a better covid breakfast plan, properly staffed from 6 to 10 a.m. with hot breakfast available too. I did not feel the Kelly Inn attempted to provide value. This place is lucky people are willing to travel and patronize, show some consideration.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 14 Aug 2020
Thank you for your comments, we appreciate the feedback, they help us improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Kelly Inn West Yellowstone was a comforting sight to stumble onto after a long day in the park. We had just arrived to our comfortable, clean, and cutely cabin decorated room before the first snowstorm of the season started coming down, derailing our plans for the weekend. The Kelly Inn was the perfect spot to be snowed in for the night, warm and cozy to watch the snowfall.
Because the snow derailed our plans, we ended up hunkering down in our room for the day. We went down to their breakfast bar to check it out and collect some snacks for the day, and everything was well organized for a COVID-safe breakfast. Bread, bagels, waffles, and breakfast sandwiches were all pre-portioned and individually wrapped to be taken back to the room; even condiments like syrup and fruit for the waffles were pre-portioned! After staying in a number of supposedly "COVID friendly" hotels, it was nice to stay in a hotel that was taking actual percautions.
We had to leave the hotel a day early due to the snow, which the front desk was super helpful and understanding about and gave me a refund for the extra night immediately. I would stay here anytime I was visiting Yellowstone!
Because the snow derailed our plans, we ended up hunkering down in our room for the day. We went down to their breakfast bar to check it out and collect some snacks for the day, and everything was well organized for a COVID-safe breakfast. Bread, bagels, waffles, and breakfast sandwiches were all pre-portioned and individually wrapped to be taken back to the room; even condiments like syrup and fruit for the waffles were pre-portioned! After staying in a number of supposedly "COVID friendly" hotels, it was nice to stay in a hotel that was taking actual percautions.
We had to leave the hotel a day early due to the snow, which the front desk was super helpful and understanding about and gave me a refund for the extra night immediately. I would stay here anytime I was visiting Yellowstone!
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Review collected in partnership with this hotel
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 22 Nov 2020
Thank you for staying with us and writing a review. We're glad you enjoyed breakfast and our efforts to keep people safe. We hope you can return soon and enjoy our full hot breakfast went the Covid restrictions are lifted. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at the Kelly Inn. We stayed in the new Grizzly building.
Pros:
Comfortable bed and pillows
Super clean rooms
Friendly and helpful staff
Pool and hot tub is amazing!
Great location with many restaurants within walking distance
Cons:
Due to covid, no breakfast Buffett. The to go breakfast bags are disappointing. It seems like they could do better. You get a bagel, orange, and small juice.
No full service housekeeping- you have to ask each day for towels, toiletries, and a trash change.
Pros:
Comfortable bed and pillows
Super clean rooms
Friendly and helpful staff
Pool and hot tub is amazing!
Great location with many restaurants within walking distance
Cons:
Due to covid, no breakfast Buffett. The to go breakfast bags are disappointing. It seems like they could do better. You get a bagel, orange, and small juice.
No full service housekeeping- you have to ask each day for towels, toiletries, and a trash change.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from joerogerskellyinn, Manager at Kelly Inn-west Yellowstone
Responded 3 Jul 2020
Good evening kcnicolehardy, Thank you for choosing to stay with us at the Kelly Inn West Yellowstone! We are pleased to hear that you enjoyed your stay with us here at the Kelly Inn! We do apologize for the inconveniences you experienced during your stay. Unfortunately, the county is not allowing any buffets to operate, so we have improvised to make to go bags in the meantime. When the restrictions are lifted, we will be running our full breakfast. Regarding housekeeping, we are limiting the contact between employees and guests to keep everyone safe, and will gladly service rooms if requested. Again, once restrictions are lifted, we will be going back to normal full service day to day. We hope you have a great remainder of your vacation! Warmest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed a couple of nights. Our room was in the grizzly building and was not outdated. The main building (checkin, breakfast) did look outdated (windows and AC of rooms from the parking lot) but Grizzly rooms are nice.
We checked in past midnight. Unfortunately, at 6am, the guy starting his shift called our room to (quote) "check that we had checked in". That was not exactly smart and we did not appreciate it... ( reason for the -1 *)
The room has a very clean feel with white bedspread, black headboards, pictures, ...
Instead of the traditional closet, there is bench with hangers for coats, gear,... quite convenient. There is also a little sink (outside of the bathroom) to clean dishes, fish, shors, whatever. Convenient again.
Toiletries provided seemed of good quality.
Breakfast is provided. Our experience: day 1, hubby went came back with bags with a bagel and an orange, ok, better than nothing/ day 2, I go: the lady gave me a tray with bagels, yogurt parfaits, fruits and eggs! The person before me got the same but I saw other people in the dining room with only the paper bag. They were looking enviously at my tray !
Lots of people at the pool, which is by the dining room.
This place isnt cheap (we paid in the range of 250/night), but for the location (Yellowstone, and actually, just a right turn and short drive to the entrance) and overall service, we would definitely book again.
We checked in past midnight. Unfortunately, at 6am, the guy starting his shift called our room to (quote) "check that we had checked in". That was not exactly smart and we did not appreciate it... ( reason for the -1 *)
The room has a very clean feel with white bedspread, black headboards, pictures, ...
Instead of the traditional closet, there is bench with hangers for coats, gear,... quite convenient. There is also a little sink (outside of the bathroom) to clean dishes, fish, shors, whatever. Convenient again.
Toiletries provided seemed of good quality.
Breakfast is provided. Our experience: day 1, hubby went came back with bags with a bagel and an orange, ok, better than nothing/ day 2, I go: the lady gave me a tray with bagels, yogurt parfaits, fruits and eggs! The person before me got the same but I saw other people in the dining room with only the paper bag. They were looking enviously at my tray !
Lots of people at the pool, which is by the dining room.
This place isnt cheap (we paid in the range of 250/night), but for the location (Yellowstone, and actually, just a right turn and short drive to the entrance) and overall service, we would definitely book again.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Rogers, General Manager at Kelly Inn-west Yellowstone
Responded 14 Jul 2020
Good afternoon First Time In Venice, Thank you so much for choosing to stay with us at the Kelly Inn West Yellowstone, and thank you even more for your glowing review of the property! We are proud to offer our Grizzly building to our guests, and we are happy you enjoyed the extra touches we place in the room. We hope you have a great remainder of your trip! Travel Safe! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a recent visit to Yellowstone. The hotel is in a very convenient location near the West Gate and close to restaurants in town. They offer the standard hotel breakfast fare (eggs, sausage, assortment of cereal, etc.) and all the staff we met were nice and polite. The room was clean and spacious. On the negative side, the shower was bad (spray was weak and shot everywhere and the curtain was mildewed and smelled). Also, we were informed when we checked in that daily maid service was discontinued due to covid and staffing and would have to get our own towels and such if needed….however, we were still charged full price. Other than those two things, our stay was pleasant.
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Date of stay: September 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 1 Oct 2021
Thank you for staying with us, we currently do not enter rooms unless requested. We provide full service for any guests that wants that service, otherwise we can provide just fresh towels or trash removal. We're sorry you misunderstood.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an ideal location for visiting Yellowstone, but there are some issues. We were in the Grizzly building across from the main building. It is a newer building, but it is unattached and there is no staff member that is at the front, so if you’re worried about safety, this may not be the building you’s want to stay in. When we first walked in the room our kids loved it. You can tell it is a newly decorated room and it is very cute with lots of places to hang your items. What I realized later is that there is no closet or drawer space, so I don’t see how people would unpack in this room for a longer stay. Other than that the room was a good size and fairly clean (the walls had unknown remnants on them). The issues we had were the beds and noise level. The walls/ceilings are thin, we had someone above us stomping for hours each night when we were trying to sleep and the beds were not very comfortable. The breakfast in the morning while hot was not that great and about half of the staff we encountered were not very pleasant. One staff member was annoyed to bring us extra towels even though rooms aren’t being cleaned and one staff member was bothered my husband went down to breakfast prior to the official start time. We did laundry while we were there and it cost $2.50 a load for the washer AND the dryer, so we paid $15 to do 3 loads of laundry. They worked great, but I definitely don’t recommend doing it at night as it was a busy place with just 3 machines. Overall, it was an average accommodation with a perfect location.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 2 Jul 2021
Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With 2020 being a strange year for travel this hotel was doing everything possible to make travelers feel safe and comfortable while staying within the guidelines for Covid restrictions. The room we had had two entrances - one entrance went directly to the outside parking while the other entrance led into the hotels hallways and lobby. The Hotel's location was perfectly placed- a couple blocks from the west entrance to Yellowstone and within walking distance to all the restaurants and shopping of West Yellowstone. Quiet spot and would highly recommend.
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip:Â Rooms on the ground floor for easy packing and unpacking of your vehicle.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Gideon, Marketing at Kelly Inn-west Yellowstone
Responded 14 Aug 2020
Thank you for your review, we're glad that all our efforts made you feel safe and comfortable. I will pass your comments on to our staff, they like to hear that their efforts are appreciated. We're happy that you would recommend us to other travelers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Try their 800# 800-259-4672. The front desk can get busy, just keep trying.
We have single cup coffee makers in the guest room.
thank you for your comments, Montana does not have any mask mandate in place. We follow normal procedures to protect our guest using food safety regulations.
If you fly to West Yellowstone which has a commercial airport with airport code as WYS ... then you could call KellyInn in advance and request for free pickup from airport as well as drop-off. Since it’s only 6 minutes driving from airport to KellyInn
Some guests will leave their bear spray with us because they can't take it on the flight with them. If we have some, we will give to you at no charge.
"Always leave early to get into Yellowstone National Park. This location allows for quick access to everything in West Yellowstone."Read full review
"They have outdoor fire pits where you can relax and roast marshmallows! Sticks provided. BYOMarshmallows. "Read full review
"Restaurants fill up very quickly and don’t take reservations so you need to eat quite early or late."Read full review
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PRICE RANGE
$241 - $471 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kelly inn west yellowstone hotel west yellowstone, kelly hotel west yellowstone, kelly west yellowstone
LOCATION
United StatesMontanaWest Yellowstone
NUMBER OF ROOMS
139
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingKELLY INN-WEST YELLOWSTONE | UPDATED 2024 Hotel Reviews & Price Comparison (MT) - Tripadvisor
Frequently Asked Questions about Kelly Inn-west Yellowstone
Which popular attractions are close to Kelly Inn-west Yellowstone?
Nearby attractions include Yellowstone Big Gun Fun (0.4 km), Playmill Theatre (0.4 km), and Grizzly and Wolf Discovery Center (0.3 km).
What are some of the property amenities at Kelly Inn-west Yellowstone?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Kelly Inn-west Yellowstone?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kelly Inn-west Yellowstone?
Guests can enjoy free breakfast during their stay.
Is parking available at Kelly Inn-west Yellowstone?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Kelly Inn-west Yellowstone?
Conveniently located restaurants include Pete's Rocky Mountain Pizza Company, Wild West Pizzeria & Saloon, and Taqueria Las Palmitas.
Are there opportunities to exercise at Kelly Inn-west Yellowstone?
Yes, guests have access to an indoor pool during their stay.
Is Kelly Inn-west Yellowstone located near the city centre?
Yes, it is 0.5 km away from the centre of West Yellowstone.
Are any cleaning services offered at Kelly Inn-west Yellowstone?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Kelly Inn-west Yellowstone?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Kelly Inn-west Yellowstone?
The staff speaks multiple languages, including English and Spanish.