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Baymont by Wyndham Helena
750 N Fee St, Helena, MT 59601-3150
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Avg. $345 /night, 9/13 - 9/14
$419
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4.0
#6 of 21 hotels in HelenaLocation
Cleanliness
Service
Value
Welcome to the Baymont Inn & Suites Helena! For outstanding service and affordable comfort, the place to stay in Montana is Baymont Inn & Suites Helena. This pet-friendly hotel is centrally located between Glacier National Park and Yellowstone, just minutes from the regional airport and close to the charming downtown area, as well as the Montana State Government Offices. We’re the perfect choice for corporate travelers, with an on-site business center and complimentary Wi-Fi. Our mouthwatering Baymont Breakfast Corner features a hot and delicious buffet each morning, and freshly baked cookies in the evening. We have an indoor pool and spa for you to enjoy, and you’ll always find plenty of free parking. After a day of fun and adventure, you’ll love coming home to our well-appointed guest rooms, featuring comfortable beds, a mini-refrigerator, and a flat-screen HDTV. With inviting standard rooms and oversized king suites, you’ll find the perfect accommodations for any occasion at Baymont Inn and Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
Location
750 N Fee St, Helena, MT 59601-3150
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Helena Airport
2.5 km•
See all flights
Car Hire
25 Restaurants
within 1 kilometer
Reviews
4.0
967 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Baymont by Wyndham Helena receives mixed reviews, with guests frequently applauding the amenities like the well-received breakfast choices and the comfortable beds, alongside a commendation for maintaining a clean environment. Despite this, the hotel's atmosphere faces criticism due to dim lighting and an outdated appearance. While opinions on value vary, with some deeming it overpriced, others feel the cost is justified.
The staff generally gains recognition for their courteous service, although there have been isolated instances of unprofessional conduct. Room experiences are inconsistent, with some guests encountering issues such as odors and worn decor.
Atmosphere
Uninviting
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory
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967Reviews5Q+A88Room tips
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Detailed Reviews
If you are traveling with heavy travel baggage plan ahead here for a lack of an elevator.
The swimming pool and hot tub area is spacious and spotless-the cookies are tasty, and smell great.
The staff is friendly, housekeeping excellent. Good value for Helena visitors.
The swimming pool and hot tub area is spacious and spotless-the cookies are tasty, and smell great.
The staff is friendly, housekeeping excellent. Good value for Helena visitors.
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Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We checked in late at night on January 8th three rooms all on one card in different names. Harley was patient and ambitious to help us Jake was there to help us as well. ever since we have been here anything that we have needed or wanted Harley has provided for us instantly. He is an awesome front desk person David Easley recommended for management because he cares about the property and cares about his guests.we've had a wonderful stay and we will recommend this property and Harley to anyone and everyone. the pool is warm and clean, hot tub is hot, the exercise room is clean, the housekeeping department is exceptional, we are very very happy. We travel 40 weeks a year. All 40 weeks of that is spent in hotels. Polly made our state feel more like a vacation than a work trip. Enough said. Dayle and Paula Decker
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Have stayed at this particular Baymont inn many times over the years. There are upgrades in progress and when finished, that may justify the apparent price increase or it may just be the harbinger of rates to come for others. We will continue to use this facility because of the friendly staff, acceptance of large pets (we have a GSD) and the improvements to the breakfast. Once you stay you will be hooked! It will be difficult to do an impartial analysis of costs!!
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baymont by Wyndham Helena
Responded 24 Nov 2021
Dear Charles, Thank you for the excellent rating of your most recent stay at Baymont by Wyndham Helena. We're always happy to welcome back a familiar face, and we are delighted to hear that you have enjoyed our accommodations year after year. Pleasant staff, a pet-friendly atmosphere, and a delicious breakfast are all aspects our patrons can expect to find when they visit with us. Our team looks forward to hosting you again when you return to Helena and hopes our updates will exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we checked in, the staff was more concerned with the movie playing in the background. We had been driving for 5 plus hours and were just ready to get off the road. When we got to our room, it had not been cleaned. When we went to inform the front desk that the room was not cleaned from the previous guest they did not know how to handle it. We waited another 20 minutes for them to contact the manager. By this time it was after 9 at night. They then informed us we would have to wait 45 minutes and one of them would go and clean the room, but that no other rooms were available. We were happy they were going to clean the room, however we did not get into our room until after 10 oclock at night, after a long day of work/on the road, and then had to get up for an appointment at the VA hospital first thing in the morning. The room was not cleaned needless to say when we finally did get into it, but at least the sheets/ had been changed. Breakfast was mediocre. As a Wyndham Platinum rewards member, to say that we were less than impressed is an understatement.
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JakeLambert, General Manager at Baymont by Wyndham Helena
Responded 18 Mar 2020
Hello Fraser2020, I'm so sorry to hear about your stay with us on your trip down to the VA hospital, that can be stressful enough making a medical trip and I'm sorry that we made the trip even harder. I did want to make sure that I let you know that the reason the room hadn't been cleaned was entirely my fault from earlier in the day. I didn't relay a message to our housekeeping team that someone had a family emergency and needed to leave early and it resulted in us leaving a dirty room that ultimately you ended up checking in to. After I received the call from my desk team that you had checked into the room I was absolutely mortified and they jumped into action to get that room cleaned. I truly hope everything else on the trip went well and that the appointment with the VA went smoothly. Again I am so sorry for letting that slip through the cracks and result in a terrible experience at our hotel. Next time you come through Helena for a VA visit I hope that you give us another chance so that we can prove to you that we are a much better hotel than you experienced on this visit. Jake Lambert General Manager Baymont by Wyndham Helena
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As former Helena residents, we pretty much know where to stay there. We would not have chosen this motel except for the fact that a relative was already staying there and we wanted to be close by. The staff was very, very friendly, but the room was well-worn, and not in a good way. There was dirt in the corners of the bathroom floor and unvacuumed areas of carpet. The window seal was broken, so that the view was blocked by moisture. The parking lot is difficult to navigate, and there is only one entrance, so it does not accommodate trailers. Although there aren't any really bad areas in Helena, this motel is in a less than desirable location, so why stay there when you don't have to? We would not recommend this to anyone, unless they are on a tight budget and looking for a cheap place to sleep for the night. I would have been okay with it when I was 20, but not at my current age of 60, as I expect better.
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Baymont by Wyndham Helena
Responded 27 Jul 2020
Dear David, All feedback is welcome and appreciated, and yours is no exception. While we're proud that our staff served you well, we regret that our accommodations failed to impress. Our team will address what they can at this time while considering the rest of your feedback for future improvements. We are all about elevating the guest experience, and we would love to change your perceptions the next time you're in Helena.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
watch your bill, ours changed to $20 more than agreed upon but through customer service was able to get this fixed. Breakfast was good and rooms were quiet even on bottom floor. Easy access to shopping and highway
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This motel sets the bar for this class of lodging! A change of travel plans resulted in an early arrival. We were given a room immediately. While taking the luggage cart to the car we were approached by three different staff offering assistance. Then there is Harley. A super front desk attendant who makes fabulous cookies. We would go out of our way to stay at this Baymont while travelling through Montana.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip:Â nice pool and hot tub
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Baymont Helena has always been a great place for our family to stay when visiting family in the area. There was a snafu with my reservation today and their amazing desk clerk, Preston, did everything he could to rectify the situation, including driving me to another nearby hotel that had an available room. He is also comping one of our rooms for our next stay. They have a gem of an employee in Preston!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baymont by Wyndham Helena
Responded 19 Aug 2022
Our amazing staff works hard to ensure all our guests have an excellent experience, and Preston will be proud you mentioned his exceptional service. Thank you for the wonderful review. Please come stay at Baymont by Wyndham Helena again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at this hotel was great! I didn't find it noisy at all, the bed was very comfortable and my husband and I had no complaints! I stayed in room 200, it's the last one on the very end on the top floor, the location was extremely convenient also because there is a door on the end of the buidling. I only had an interaction with the front desk clerk at check in, but she was extremely nice. Didn't use the pool or hot tub. The TV was small but we were too busy having fun in Helena's fantastic downtown to care. Value was very good for the money, but that would be dependant on the deal you find. I happen to find a good one, but either way it was one of the most comfortable beds on our week-long road trip. I highly recommend!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Room 200, no elevator, 2 floors high
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baymont by Wyndham Helena
Responded 3 Jun 2023
Thank you for choosing us and for taking the time to share your delightful review. We know how important a good night's sleep is, so we are thrilled you enjoyed our peaceful accommodations and comfortable bed. It's our hope Baymont by Wyndham Helena is now your "go-to" hotel on future visits to Helena.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I realize this was on the lower financial end and expected to get what I paid for. I stayed in Room 111, the bathroom ceiling was full of mold along the walls/ceiling. I did not expect mold in the price. Even the hairdryer plug had months of gunk on top of the plug in. The headboard had some white smear across it. I’m HOPING it was cleaning stuff. It smelt like a nail salon when we walked in to the front desk. That’s because on one of the lobby tables there was a plate of fake fingernails and a movie playing on a tablet but nobody at the table. I am assuming it was the staff interrupted by guests.
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Date of stay: March 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baymont by Wyndham Helena
Responded 14 Mar 2022
Thank you for sharing your constructive feedback. While we hope your overall stay was comfortable, we apologize for any lack of cleanliness or upkeep. You can bet that our team will work diligently to ensure our accommodations are clean and tidy. We hope you will consider giving us another chance to impress you the next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I apologize for not responding to your question. Yes, you can rent a room at our hotel if you're 20 years old. Thank you!
I can honestly say that I do not know. We stay on the ground floor as I am in a Wheel Chair.
I just made another reservation so I will call them right now and find out.
I just called and no they do not. He said he wished they did, but they don't.
Pam
Hello W1922MOpeterp,
Thank you for your question. Yes, there are definitely Native Tribes within two hours of our hotel. the Little Shell Chippewa Tribe is based out of Great Falls, which is a little over an hour north of us. There are a couple other Tribes within a couple hours and a total of about four within three hours.
is there anything specific I can help you find or information I can get for you? Our Tribes in Montana are very receptive to tourism and like to show off their culture to visitors. They also have casinos with higher payoffs than non-Indian casinos.
Thank you,
Larry Lambert
No, I am sorry. We only have rooms with two beds. However, in our King Suites, we do have a king bed, with a queen size sleeper sofa and you could put a rollaway in the room for $10 more. Please call the hotel with any questions.
There was a TV in the room with the standard networks and cable channels. We're not TV watchers so never turned the machine on.
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PRICE RANGE
$190 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn helena, helena comfort inn
FORMERLY KNOWN AS
Helena Comfort Inn
LOCATION
United StatesMontanaHelena
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Baymont by Wyndham Helena
Which popular attractions are close to Baymont by Wyndham Helena?
Nearby attractions include Montana Historical Society Museum (1.0 km), Hap's Bar (1.1 km), and Thomas Francis Meagher Statue (1.1 km).
What are some of the property amenities at Baymont by Wyndham Helena?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Baymont by Wyndham Helena?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Baymont by Wyndham Helena?
Guests can enjoy free breakfast during their stay.
Is parking available at Baymont by Wyndham Helena?
Yes, free parking is available to guests.
What are some restaurants close to Baymont by Wyndham Helena?
Conveniently located restaurants include El Vaquero Taqueria, Melaque Mexican Restaurant, and Steve's Cafe.
Are there opportunities to exercise at Baymont by Wyndham Helena?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Baymont by Wyndham Helena?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Baymont by Wyndham Helena?
Many travellers enjoy visiting Original Governor's Mansion (2.3 km), Anchor Park (2.8 km), and The pioneer Cabin (2.9 km).
Is Baymont by Wyndham Helena accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.