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Fairfield Inn & Suites Billings

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Traveller (58)
Room & Suite (43)
Videos (1)

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About

#28 of 50 hotels in Billings
Location
Cleanliness
Service
Value
The Fairfield Inn & Suites hotel in Billings, MT is located minutes away from many area businesses and attractions. The hotel is conveniently located off of I-90 and an easy commute to: MSU Billings, Rocky Mountain College, MetraPark, Rimrock Mall, Pictograph Cave State Park, Beartooth Highway and Zoo Montana. The hotel offers free Wi-Fi and complimentary breakfast each morning. The Fairfield Inn & Suites also offers an on-site fitness facility, indoor pool and laundry room service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Baggage storage
Newspaper
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
239Reviews0Q+A43Room tips

Reviews
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betko17 wrote a review 13 Apr
Missoula, Montana8 contributions
The outside door on the left of the building is missing the lock. It was taken out completely. The garbage can close to it had several empty large booze bottles. Who is using this door and garbage can? Is this safe? I showed the gal at the desk and she said she didn’t know about the missing lock, “they never go down there “ The gal and her colleague were very nice when we checked in. The room is clean but feels a bit run down. Too bad, this is our 3rd Fairfield Inn we stayed at in the last week
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sam G wrote a review Mar 2024
Chicago, Illinois2 contributions
The stay was great, the rooms were very large and clean. We asked for 2 extra pillows and got 3, I was very happy with my stay and will come back again in the future. The shower was also nice and hot the the breakfast was a great hotel standard breakfast.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jay N wrote a review Mar 2024
India4 contributions
The property was very well kept, the staff was friendly and helped me with my luggage cart. I felt very safe and comfortable at the property and wish I could have stayed a few more nights, but I'll have to next time. Thanks for making the stay so great!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cindy M wrote a review Mar 2024
Portland, Oregon3 contributions
The hotel is well run. My room was clean and the mattress was very comfortable. The staff was also very attentive. Great stop in the middle of my roadtrip. Great location to stop; right off the highway and many restaurants nearby. Will be back again with my partner.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dreamers Lodge wrote a review Mar 2024
John Day, Oregon2 contributions
Enjoyed my stay! High quality rooms at a great price, nice comfortable bed, breakfast was also hot and Marriott standard. I'll definitely stay at this place again in the future. The staff was super friendly and accommodated me accordingly to my sleep sensitivity.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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207alfredb wrote a review Mar 2024
31 contributions8 helpful votes
Terrible, that is the sum of it all, pool area and hot tub all shut down for lack of maintenance and had been for a long time, the furniture in rooms was broken down and just falling apart, in-room coffee pots all were broken, not one working in the whole place, staff was rude and surly lacking any pride of the place. Outside sidewalks were uneven and had dangerous tripping hazards. The food was adequate but lacking any real raves, it was just so fair, The number of complains is endless these are just the tip of it all.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: No pool, hot tub or in-room coffee, the price is high for a motel 6 experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asad Khan, General Manager at Fairfield Inn & Suites Billings
Responded 6 Mar 2024
I'm deeply sorry to hear about your disappointing experience during your stay with us. It's clear that we fell short of meeting your expectations in several areas, and for that, I apologize. The issues you've highlighted regarding the pool area, hot tub, room furnishings, and in-room amenities are concerning and not reflective of the standard of service and comfort we aim to provide. I assure you that I will personally investigate each of these matters with our maintenance and housekeeping teams to address them promptly and ensure that they are resolved to prevent any recurrence. Moreover, it's disheartening to hear that you found our staff to be rude and lacking pride in their work. Providing excellent customer service is paramount to us, and I apologize if this was not reflected in your interactions with our team members. Rest assured, I will address this with our staff and provide additional training to ensure that all guests are treated with the respect and courtesy they deserve. Your feedback regarding the outside sidewalks and food quality is also duly noted, and we will take the necessary steps to address these concerns and make the improvements needed to enhance the overall guest experience. Please accept my sincerest apologies for the multitude of issues you encountered during your stay. We value your feedback as it helps us identify areas for improvement, and we are committed to making the necessary changes to regain your trust and confidence in our establishment. If you would be willing to give us another chance, I would personally ensure that your next stay with us exceeds your expectations in every way possible.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mkaneta wrote a review Nov 2023
Kalispell, Montana6 contributions
I cannot Marriott Inn and Suites in Billings, Montana. We have been traveling across the country staying at Fairfield Inns across the country. Our experience has been great until now. The room smelled of cigarettes with a chemical spray to cover it up. One of the trash cans wasn't emptied. The bed sheets were ruffled and not tucked in as expected. I would have switched room but it was late and we were tired. Just not up to the Marriott standards. I cannot recommend the Fairfield Inn in Billings, Montana.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: May want to stay at other Marriotts in Billings or Hotels.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jake S wrote a review Oct 2023
Alexandria, Virginia244 contributions96 helpful votes
Average all around. Clean and comfortable, but nothing stood out about this unremarkable motel. We're Marriott Bonvoy members so we chose this location as a stop on our road trip. It was completely bland. The staff did nothing to stand out and were generally unenthusiastic. The room was clean and the TV worked. Not far from the interstate, in an industrial/business part of town.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't expect much.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Destination663391 wrote a review Aug 2023
1 contribution
+1
This place is simply terrible. It's in no way a Marriott property level quality. I called Marriott about it - it was that bad. The outlets were hanging from the wall, the hairdryer had most of the casing off of it, plugs were jimmied in place with wads of paper, etc. It isn't safe, it isn't a "Fairfield" quality and frankly, it is deceptively advertised. Marriott's response was basically "too bad." Whatever you do, avoid this place. What a dump.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mags-RVN68-69 wrote a review Jul 2023
Tacoma, Washington3 contributions2 helpful votes
Being an elite Bonvoy member I stay at a lot of Marriott properties. This is easily the most poorly maintained and cleaned facility I have ever experienced. Covering all the details could entail writing a book. Suffice to say pay the extra dollars and stay anywhere else but here!
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Date of stay: July 2023
Value
Cleanliness
Service
Room Tip: Do not settle for the first room they give you if it is not clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$234 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn billings hotel billings, fairfield billings, billings fairfield inn
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FAIRFIELD INN & SUITES BILLINGS - Hotel Reviews & Price Comparison (MT) - Tripadvisor

Frequently Asked Questions about Fairfield Inn & Suites Billings
Which popular attractions are close to Fairfield Inn & Suites Billings?
Nearby attractions include Old Chicago - Billings (0.9 km), East Rosebud Fly & Tackle (0.9 km), and Cash Inc (1.0 km).
What are some of the property amenities at Fairfield Inn & Suites Billings?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Fairfield Inn & Suites Billings?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Billings?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Billings?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Billings?
Conveniently located restaurants include Texas Roadhouse, Cracker Barrel, and Jake's Bar & Grill.
Are there opportunities to exercise at Fairfield Inn & Suites Billings?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Billings?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Fairfield Inn & Suites Billings?
Many travellers enjoy visiting Moss Mansion (4.8 km), Yellowstone Kelly Interpretative Site (7.3 km), and Historic Billings Depot (6.1 km).
Is Fairfield Inn & Suites Billings accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.