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About

#21 of 50 hotels in Billings
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Welcome to the DoubleTree by Hilton Hotel Billings. A towering landmark in downtown Billings since 1980, our hotel is a quick walk to corporate offices, government buildings, and local restaurants. Rocky Mountain College and Montana State University Billings are both within a 10-minute drive, and family-friendly attractions like ZooMontana and The Reef Indoor Water Park are just 15 minutes away. For your convenience, the hotel offers a complimentary shuttle to BIL Airport every 30 minutes. Grab a warm DoubleTree Chocolate Chip Cookie at check-in and settle into a guest room with complimentary WiFi, plush bedding, a 50-inch HDTV, and ergonomic workspace. Here a few days? Stretch out in a suite with a living area and private bedroom. Pets are always welcome. Enjoy unique hotel dining in Billings, MT during your stay. Our rooftop restaurant Montana Sky serves a locally inspired menu along with gorgeous views from 20 floors up. Stop by Montana's Lounge to have a beer and shoot pool.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Tennis court
Children Activities (Kid / Family Friendly)
Free airport transportation
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Walking tours
Board games / puzzles
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
462Reviews6Q+A40Room tips

Reviews
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Johna E wrote a review Mar 2024
1 contribution
Went to the hotel for a milestone birthday. Party of 14. Worst experience of all time. Reservation at 5:30 didn’t leave until almost 9. Reason being there were significant delays between each meal that was brought out. 1/2 table had completed eating before the 2nd half even got food. Kids ate very last. Wrong food, NO communication and a bunch of untrained staff. Reached out to hotel management and was made a bunch of promises about refunds etc. then he went MIA. Do not recommend at all. Beautiful view but the staff will ruin it for you.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monica Hita Martinez, Owner at DoubleTree by Hilton Hotel Billings
Responded 2 weeks ago
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear about the inconveniences experienced. The experience you described is not characteristic of the level of service our associates strive to provide. We appreciate the detailed feedback you provided so that we can utilize it to analyze your stay in an effort to prevent such an experience from occurring in the future. As you mentioned, we followed up with you regarding this and have already taking the steps to make it right for you. We hope you give us another chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David F wrote a review Jul 2023
Graniteville, South Carolina21 contributions1 helpful vote
Hotel's Favourite
After 4 days in Lewistown we spent two nights at the the DoubleTree winding down and enjoying the history of Billings. The location was great, staf was too. (love the baked cookies at the front desk). By the time we left for the airport to had back to the East Coast we were refreshed and happy to have takin in the sights of Billings.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexis Mason, Sales at DoubleTree by Hilton Hotel Billings
Responded 11 Aug 2023
Dear David, thank you for sharing your feedback and give us a 4 star review. We are thrilled to hear that you enjoyed your stay, and also the signature DoubleTree chocolate chip cookie. Thank you again! Come back and see us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tracbert wrote a review Jan 2024
Reno, Nevada100 contributions62 helpful votes
We stayed here during a snowstorm in October to visit some friends in the area. This is a great hotel, centrally located to the sights around town and plenty of restaurants and coffee shops. The room had plenty of space, was comfortable and clean with great views of the city. The staff at the front desk, the bar/lounge and the coffee place were fantastic.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 23 Jan 2024
It's wonderful to hear that our amazing location impressed you during your visit to DoubleTree by Hilton Hotel Billings! We are delighted to know that you enjoyed your overall visit and appreciated our clean accommodations and friendly staff members. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Camron S wrote a review Dec 2023
Minneapolis, Minnesota136 contributions79 helpful votes
Had a great stay at this hotel. Everyone went above and beyond to take care of me during my 2 day stay. I upgraded to 1721 which is the bridal suite. It was a large suite with a sectional couch, king size bed, great views of the city, two large TV's one in the bathroom with a jacuzzi bathtub. I will be staying here again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Gets booked up fast so if you want to stay here book it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 23 Jan 2024
It was a pleasure hosting you at DoubleTree by Hilton Hotel Billings! We're glad our bridal suites and its amenities impressed you. It's also great to know that you appreciated our staff during your stay. If your adventures bring you back to the area, please come see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HiC wrote a review Dec 2023
38 contributions2 helpful votes
We stayed one night to get to our flight the next morning. Stephanie at the front desk was wonderful. She was friendly and went out of her way to get us an allergen-free cookie. My son loves the welcome cookies but, I think my husband likes them even more!! Also, the hotel is very close and a straight shot to the airport, which is nice at 4 am. We only had one issue: the toilet. My son was afraid to use the toilet thinking it was going to overflow haha (honestly, I was also afraid it would). This was our second stay. Would stay again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 23 Jan 2024
We are delighted to hear the enthusiasm in your review! We always endeavor to go above and beyond to ensure our guests have a memorable experience, so it’s not surprising that Stephanie took such wonderful care of you and made you feel so valued. She'll be thrilled to know that her hospitality stood out to you and we can't wait to share your kind words with her. Thank you for your review, and we hope you will allow us the privilege of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon K wrote a review Sept 2023
United Kingdom28 contributions7 helpful votes
A nice comfortable and clean hotel in Billings Montana. Rooms are comfortable and the hotel is well situated to visit local restaurants in the nearby area. Our breakfast was good but even on the hot selection they didn't offer bacon which was surprising. The hotel has plenty of parking and there is an onsite restaurant if you dont want to venture out
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 16 Nov 2023
Thank you for taking the time to let us know about your recent stay with us. While we are happy you enjoyed your stay overall, we are sorry to hear about your inconvenience caused by being out of bacon. We're grateful for your time and wish you safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Russ H wrote a review Sept 2023
Loveland, Colorado134 contributions25 helpful votes
Business trip, first time staying at this hotel. I will definitely stay here again. Clean, comfortable, reasonably priced, downtown location good for walking to lots of restaurants/bars. Staff is very friendly.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 16 Nov 2023
Thank you for recommending DoubleTree by Hilton Hotel Billings and for taking the time to share your review. We are delighted to know you had such an enjoyable time. It would be an honor to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kawataj wrote a review Aug 2023
24 contributions3 helpful votes
Our room was on the 5th floor. My pet peeve is hotels with drainage issues. Our tub had a slow drain thus creating a lake when I showered. The next morning our toilet overflowed. Not a good experience.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Monica Hita Martinez, Guest Services / Front Office at DoubleTree by Hilton Hotel Billings
Responded 16 Nov 2023
Hello Kawataj, Thank you for taking the time to share your feedback about your recent stay with us at the DoubleTree by Hilton Billings. We are sorry to hear that you experienced inconveniences with the drain and toilet. Maintaining a fresh atmosphere and optimum amenities within our guest rooms and bathroom areas is always a key priority. I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We hope you give us another chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick K wrote a review Jul 2023
5 contributions5 helpful votes
I cannot believe Hilton allows their name on this property. It's tired, worn and smelly. Desk folks are lifeless - like you're checking into the zombie hotel. Bad management training. Room was dismal with peeling furniture. Yes, the vinyl covering was peeling off the sofa (which was too large for the tiny room.)
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexis Mason, Sales at DoubleTree by Hilton Hotel Billings
Responded 11 Aug 2023
Dear X345PErickk, We are very sorry to hear about the inconveniences you experienced during your stay. In order to meet and exceed our guests expectations we are currently renovating our guest rooms with new furniture and soft goods, to ensure an experience like yours does not happen again. Thank you for your feedback regarding the team, so that we can follow up to make sure it does not happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James D wrote a review Jul 2023
Bonita Springs, Florida2 contributions1 helpful vote
+1
This is one of the worst Doubletrees I have been to. Sadly my company puts us here and this place puts us on the 4th floor, the nasty gym floor. Have been here 3 times this month and the customer service gets worse each time. The rooms are below standard and have pictures to share. I am glad I won't be back here and would never recommend this place.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Avoid this hotel at all costs!!!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexis Mason, Sales at DoubleTree by Hilton Hotel Billings
Responded 11 Aug 2023
Dear 482jed, thank you for your feedback. I am really sorry to hear about your poor experience, as this is not characteristic of the level of service we strive to provide. We are currently undergoing a soft goods renovations in our guest rooms to meet our guests expectations. We will follow up with the appropriate team to ensure we always deliver upon expectations. We hope you give us another chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$292 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza billings hotel billings, billings crowne plaza
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
289
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL BILLINGS - Reviews & Price Comparison (MT) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Billings
Which popular attractions are close to DoubleTree by Hilton Hotel Billings?
Nearby attractions include Yellowstone Art Museum (0.5 km), Western Heritage Center (0.2 km), and Alberta Bair Theater (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Billings?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Billings?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Billings?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Billings?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Billings?
Conveniently located restaurants include The Burger Dive, Uberbrew, and Stella's Kitchen and Bakery.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Billings?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Billings have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Billings offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Billings have airport transportation?
Yes, DoubleTree by Hilton Hotel Billings offers airport transportation for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Hotel Billings located near the city centre?
Yes, it is 0.2 km away from the centre of Billings.
Are any cleaning services offered at DoubleTree by Hilton Hotel Billings?
Yes, dry cleaning and laundry service are offered to guests.