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SureStay Plus By Best Western Billings

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Traveller (45)
Room & Suite (74)
Dining (9)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#10 of 50 hotels in Billings
Location
Cleanliness
Service
Value
At the SureStay Plus By Best Western Billings in Billings, MT, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Airport transportation
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun deck
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
888Reviews4Q+A22Room tips

Reviews
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Larry R wrote a review Feb 2024
St. George, Utah98 contributions45 helpful votes
MINA CRENSHAW (GENERAL MANAGER) WAS FANTASTIC AND THE HOTEL WAS REALLY NICE. FOOD WAS GOOD AND HOT. 3RD TIME WE STAYED THERE AND WILL STAY THERE AGAIN. ROOM WAS NICE AND CLEAN AND THE HOTEL WAS FAIRLY QUIET. STAFF WAS HELPFUL. WE WERE. THERE FOY. A FUNERAL AND MINA WAS HELPFUL IN GETTING ROOMS CLOSE TOGETHER.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 29 Feb 2024
Thank you for your feedback! We're thrilled to hear that you had such a positive experience at our hotel. I'll be sure to pass along your kind words to my employees. We're delighted that you enjoyed our delicious food and found our staff helpful. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julique2000 wrote a review Jul 2023
Post Falls, Idaho2 contributions1 helpful vote
Hotel's Favourite
Hotel’s hot water tank went out the morning of check-in; we were called immediately in case we needed to revise plans. We had hot water by the next morning. Cleanliness is 8/10, fitness room 9/10 (free weights+treadmill were great), breakfast 10/10 (potatoes, scrambled eggs, sausage, pancakes, in addition to usual cereals, muffins, yogurt, oatmeal, fruit, toast, bagels, coffee/tea/hot cocoa/cider/juice/milks (oat, almond, cow)). The dining area was exceptionally clean. The pool and hot tub were basic, but enjoyed swimming there one night. We stayed at the very end and enjoyed using the stairs; it was quiet enough for a hotel (woke up 1x by other guests), and had no problems with internet on our cellphones. We stayed 2 nights to visit ZooMontana, Reef Indoor Water Park, and Fuddruckers. Our friends stayed at a different resort, but the fitness room and price tipped the scales toward this hotel; plus we were only looking at suites.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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heather m wrote a review Feb 2024
2 contributions1 helpful vote
Heather and Brian are amazing, they showed so much kindness towards me. Having to leave home due to grandbabies and kids having influenza and having stage 4 cancer had me just stressed and very emotional. Brian also asked if he could pray for me due to my condition, it struck my soul, the world needs more people in it like thsse two. The breakfast was amazing I was so grateful due to the variety they had and what my body allows me to eat. The whole hotel was clean from top to bottom. I am very grateful for the Team you hve at the Billings mt Sure Stay. After running a local hotel the past 10 years (terminated due to my illness in November) I hope your Management team is very proud of you all. I no Iam
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 29 Feb 2024
This really touched my heart. This is the reason I absolutely love working here. I am so sorry you have been going through such difficult times. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Climber57304657920 wrote a review Jan 2024
1 contribution
Helpful, courteous staff, clean and quiet, a little dated, yes but to be expected at this price point. I would recommend this motel to anyone looking for a good value. I'm sure that there are better places to be had, but for twice the price, just not worth it.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lalitadoney77 wrote a review Jan 2024
Hays, Montana1 contribution
I had been saving my points for two years to redeem for my trip, and at the hotel was more than willing to work with me after the rewards program messed up my points I was redeeming and overcharged me, and the hotel was just polite and sweet and greet to my kids. Which I have three of and usually hotels are not too kid friendly. These guys were amazing. Thank you very much.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 8 Jan 2024
We sincerely apologize for the inconvenience you experienced with the Best Western membership mix-up and Reward Center overcharge. Your feedback is invaluable, and we are thrilled to hear that our staff went above and beyond to assist you during a frustrating time. We'll address the issues promptly, and your kind words about our front desk team mean a lot. We appreciate your understanding and hope to welcome you back for a seamless stay in the future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marvinh14 wrote a review Dec 2023
Buffalo, Wyoming5 contributions
This stay was for a doctors appointment and shopping. The room was nice. All the staff was friendly and helpful when asked about anything. We have stayed here before and every time was a pleasant stay.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 27 Dec 2023
We are so happy to hear that you had a great experience. We cant wait to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diana C wrote a review Dec 2023
Dover, Delaware53 contributions34 helpful votes
Was at the SureStay in early December. Hotel was clean. All of the equipment was in good working order (elevator, vending machines, ice machine). Bed was simple but comfortable. Staff is courteous and excellent and arranged for an extra lamp and pillow quickly. Breakfast is hot and tasty and included.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 23 Dec 2023
Thank you so much for the great review! We value your business and are looking forward to the next opportunity to accomodate you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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57chevythunder wrote a review Dec 2023
Sheridan, Wyoming1 contribution
Absolutely the finest front desk check-in/check-out experience ever. In fact all of the staff we encountered were fantastic. And the value received for the dollar cost was excellent. As with most Hotels and Motels in Billings Montana, there will be some Rail Road noises, but that is totally beyond their control. It is a city with a busy Rail Road running through it.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 15 Dec 2023
This review absolutely made my week!! There is nothing I like more than to hear that our guests were treated as they should ALWAYS be!! I will be forwarding your comments to the staff. It is a nuisance to be so close to a rail road tracj, however, we appreciate your understanding. Cant wait to see you again!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janamp wrote a review Dec 2023
Cody, Wyoming5 contributions2 helpful votes
great friendly staff, always so pleasant and have great customer service which is a rarity in today's world. Rooms have always been clean not just refreshed actually clean. good breakfast selection and always clean nice staff and a morning paper to read.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 13 Dec 2023
We love hearing this!! Thank you so much for your loyalty. We appreciate you!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lakedoc1 wrote a review Dec 2023
Crosslake, Minnesota55 contributions25 helpful votes
Clean room, temperature great and carpet not stained etc. Front desk clerk could have been more friendly and welcoming. Olivia was her name. Excellent breakfast to start our day. Will visit this property again as we go through Billings at least 4 times a year.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mina Crenshaw, General Manager at SureStay Plus By Best Western Billings
Responded 13 Dec 2023
I am sorry you had this experience with our staff, it has been addressed. I hope you will consider staying with us again soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$214 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lexington inn & suites billings hotel billings, lexington inn and suites billings, la quinta billings, billings la quinta
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SURESTAY PLUS BY BEST WESTERN BILLINGS - Hotel Reviews & Price Comparison (MT) - Tripadvisor

Frequently Asked Questions about SureStay Plus By Best Western Billings
Which popular attractions are close to SureStay Plus By Best Western Billings?
Nearby attractions include Billings Escape Room (1.0 km), Onyx Casino (0.5 km), and Ross Dress for Less (0.7 km).
What are some of the property amenities at SureStay Plus By Best Western Billings?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Plus By Best Western Billings?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus By Best Western Billings?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at SureStay Plus By Best Western Billings?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus By Best Western Billings?
Conveniently located restaurants include Cajun Patty's, Famous Dave's Bar-B-Que, and Siam Thai Restaurant.
Are there opportunities to exercise at SureStay Plus By Best Western Billings?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SureStay Plus By Best Western Billings have an airport shuttle?
Yes, SureStay Plus By Best Western Billings offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does SureStay Plus By Best Western Billings have airport transportation?
Yes, SureStay Plus By Best Western Billings offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Plus By Best Western Billings?
Yes, laundry service and self serve laundry are offered to guests.
Does SureStay Plus By Best Western Billings offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.