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Americas Best Value Inn & Suites Lee's Summit Kansas City

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1020 SE Blue Pkwy, Lee's Summit, MO 64063-4466
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About

#9 of 11 hotels in Lee's Summit
Location
Cleanliness
Service
Value
Whether traveling for business or pleasure, Americas Best Value Inn and Suites Lee's Summit-Kansas City provides comfortable accommodations, affordable rates, and a friendly 24-hour front desk staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Vending machine
Baggage storage
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:5% Off Or More
71Reviews1Q+A21Room tips
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TwinMom1995 wrote a review Sep 2021
Saint Louis, Missouri551 contributions257 helpful votes
It’s hard to know where to start trying to explain what happened at this Lee’s Summit property. I was in town for a wedding and since I didn’t plan to be in the room much I didn’t want to pay too much. That’s why I booked a room at America’s Best Value for my nightmare hotel stay. When I checked in Raj, the manager, tried to charge my credit card for the room even though it had been prepaid. Even after showing him the confirmation text I don’t think he was convinced. Upon arriving at the room I realized that I would have been better off staying at the local dump instead of this property. The first room (yes you read that correctly!) smelled of smoke, mildew and not sure what else, the bedspread was encrusted with something, there were stains on the sheets, the bathroom had obviously not been cleaned because there were yellow stains on the toilet and the shower (I won’t go into additional detail because it’s too gross to describe), the refrigerator was filthy, and the room had obviously not been vacuumed (don’t know what I stepped on and maybe it’s better not to know). I went down to the lobby only to have Raj tell me that 1) the hotel was full and 2) they would not clean my room because they are not responsible for my stay until they get paid. I had booked the room through a 3rd party company and Raj informed me that they must bill the 3rd party provider in order to get paid. WOW. Back to the room I went to look online to verify if there were in fact rooms available. Surprise surprise – yes there were rooms available. Called a friend who used to work in a hospitality related industry and she explained that all hotel chains have Brand Standards for owners and franchisees that must be met. She offered to call the hotel to get the situation fixed. She was told the manager was not in the hotel but found herself speaking with Raj, the manager who wasn’t in the hotel. She explained the problems with the room and asked why I was told that no rooms were available when that was obviously not true. Not surprisingly Raj said there were rooms available and he would never tell a guest something like that or treat a guest rudely. After my friend talked with Raj I was given another room. Room # 2 and the nightmare continues. There was no improvement in room #2 or the 2 beds in that room. One bed had a gum stain on the comforter, hairs and pee stains on the sheets. The other bed had pee stains on the comforter and the white sheets were stained with something and no longer white. This room smelled and the floor was sticky in numerous spots and had obviously not been vacuumed as evidenced by the crumbs and chips on the floor. By the time I got room #2 I was exhausted from my drive to Lee’s Summit, the wedding activities and the drama at the hotel and fell asleep. My friend did a little research and discovered that RHL Corporation does have a policy called RHL Clean that discusses the extra cleaning measures being taken by owners and franchises to ensure the safety of guests and employees. They have supposedly looked at best practices from industry sources and recommended guidelines from the CDC and the American Hotel & Lodging Association, to name a few, in addition to commercial cleaning and sanitation companies. They specifically mentioned removing extra blankets and pillows and disinfecting every surface in a guest room such as desks, counters, phones, TV removes, thermostats, cabinets, restroom hardware. Maybe because sheets and vacuuming were not specifically mentioned those items are not included in cleaning a room. Or maybe RHL Clean is a cruel joke being played on the potential hotel guests. Not sure what the problem is but I can guarantee that no employee at that property would want to stay in either room that I was in. In summary, enter the hotel at your own peril and don’t say you haven’t been warned.
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Date of stay: September 2021
Value
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Response from KG Gandhi, General Manager at Americas Best Value Inn & Suites Lee's Summit Kansas City
Responded 1 Oct 2021
Dear Guest, We do apologize for you experience at our lees summit property, Although the property is going through major renovations, we are truly apologetic of the inconveniences you had to deal with. We have contacted management and will be addressing the problems you had mentioned. Hopefully you will give us another opportunity to serve you better in the future.
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ImNotShrek wrote a review Nov 2019
Louisburg, Kansas3 contributions
Place is a dump ! One room had falling ceiling in the living area. Bathroom had the ENTIRE ceiling fall down and they wanted to have me sleep there? Next room still had someone sleeping in it. Mgt didn't even KNOW someone was in there ! 3rd and final room was barely passable. Shower mat was still wet on the floor. Two bed - both had stains in the bedding. UGH !
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Date of stay: November 2019
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Room Tip: Pick a different hotel
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Response from leessummitabvi, Manager at Americas Best Value Inn & Suites Lee's Summit Kansas City
Responded 9 Nov 2019
Dear guest, Providing our guests with quality accommodations is something our team strives for every day, so it is unfortunate that this was not the case for you. We apologize about your experience and have notified our management team so they can continue to improve in this regard. Next time you're in town, we'd love to provide you with the quality accommodations you expect.
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Marie W wrote a review Aug 2019
Green Bay, Wisconsin2 contributions
The staff was very friendly.Good location to downtown Lees Summit shopping area. Small area for eating meals. The WiFi was down during our stay. Close to grocery store and gas station. Just off the highway.
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Date of stay: August 2019Trip type: Travelled with friends
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CeeJay678 wrote a review Aug 2019
1 contribution
My family has stayed here several times for extended periods of time. We absolutely love it! The staff is very helpful and friendly. The Room was Great. The pool and hot tub are refreshing. Breakfast offers serveral items to choose from. Excellent Service and Value! We will continue to choose to keep coming back here!
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Date of stay: August 2019
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Trip type: Travelled with family
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r d wrote a review May 2019
1 contribution
Complained about the noise and the night clerk (Brett) told me to go to bed. He then followed up with a recommendation to check out. Low class service-shouldn't be surprised. No one apologized or has contacted me.
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Date of stay: May 2019Trip type: Travelled solo
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Response from RLResponse, General Manager at Americas Best Value Inn & Suites Lee's Summit Kansas City
Responded 23 May 2019
Our team prides ourselves on delivering exceptional service, and we are deeply sorry for any perceived rudeness you faced during your stay. We will work to be more friendly and welcoming at all times, and it is our hope that you will consider staying with us again the next time you are in town. Cheers.
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PRICE RANGE
US$52 - US$96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americas best value hotel lee`s summit, lees summit hotel
FORMERLY KNOWN AS
Lee's Summit Inn & Suites
LOCATION
United StatesMissouriLee's Summit
NUMBER OF ROOMS
60
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Frequently Asked Questions about Americas Best Value Inn & Suites Lee's Summit Kansas City
Which popular attractions are close to Americas Best Value Inn & Suites Lee's Summit Kansas City?
Nearby attractions include AR Workshop (0.9 km).
What are some of the property amenities at Americas Best Value Inn & Suites Lee's Summit Kansas City?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Americas Best Value Inn & Suites Lee's Summit Kansas City?
Guests can enjoy free breakfast during their stay.
Is parking available at Americas Best Value Inn & Suites Lee's Summit Kansas City?
Yes, free parking is available to guests.
What are some restaurants close to Americas Best Value Inn & Suites Lee's Summit Kansas City?
Conveniently located restaurants include Sahara Mediterranean, Habanero's Mexican Restaurant, and Mali Thai Bistro.
Are there opportunities to exercise at Americas Best Value Inn & Suites Lee's Summit Kansas City?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Americas Best Value Inn & Suites Lee's Summit Kansas City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Americas Best Value Inn & Suites Lee's Summit Kansas City offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Americas Best Value Inn & Suites Lee's Summit Kansas City?
Many travellers enjoy visiting Harry S. Truman Farm Home (15.2 km) and Cave Spring Interpretive Center (14.9 km).
Is Americas Best Value Inn & Suites Lee's Summit Kansas City accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.