Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Pool
Bar / lounge
Kids pool
Highchairs available
Baggage storage
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
Playa Azul # 10, Sayulita 63734 Mexico
Name/address in local language
Hotel Casa Loteria Sayulita
5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Casa Loteria Sayulita garners praise for its exceptional service, with guests frequently applauding the staff's helpfulness and dedication to creating a warm, welcoming environment, although occasional service issues are mentioned. The spacious and spotless rooms, complete with kitchens, are a hit among travelers, despite a few comments on the firmness of the seating.
The hotel's overall value is celebrated, with guests appreciating the array of amenities offered, including yoga and rental services, while noting the pool's chilly temperature. The inviting, traditional atmosphere contributes to the hotel's charm and ensures a comfortable stay.
Atmosphere
Charming
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Helpful
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
This lodging is an excellent facility close to the main town locations, the beach and much fine dining.
The people who you need to interact with are extremely friendly, helpful and knowledgeable.
Adrian is a dedicated hospitality person who strives to make the vacation experience as enjoyable as possible. His front desk colleague Luis is equally passionate.
In the restaurant, Jonathon was effortlessly attentive and friendly helping enjoy the breakfast experience. He is very knowledgeable about amenities in the town and speaks excellent English.
We were there 2 weeks and discovered Mary’s Tacos, La Rustica and the Parisienne Bakery diagonally across from the Sports Bar around the corner. These are real finds.
The hamburgers at Fongeria directly outside the lodging were excellent and inexpensive. It is essentially a food truck with atmosphere but has flat tire.
The fresh churros by the bridge at night are great and we went 14 times.
The lodging is a quaint place essentially a motel on steroids and a standout in a chic town down trodden street that is self contained.
This facility is not ritzy but offers convenience and excellent value
The housekeeping is spotty.
This bed was comfortable and we slept comfortably.
There’s no hotel amenities so bring your own tissues.
This not the Ritz Carleton !
And bring plenty of pesos as the smaller shops do not take dollars or convert at extremely expensive discounts
Read more
Date of stay: February 2025Trip type: Travelled with family
Room Tip:Consider a golf cart rental.
Streets are uneven, cobblestones and some without sidewalks.
Use...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great boutique hotel, beautiful interior courtyard, spacious rooms, friendly and attentive staff throughout (reception, concierge, restaurant, housekeeping). Location within Sayulita is perfect: away from the 24-7 hustle & bustle of town centre, but within a 2 block walk. Also close to the beach and bus station. Able to book excursions through the concierge (Priscilla), who went out of her way to ensure our sons got to their pick up spot on time. Complementary daily yoga on the rooftop with Lise was wonderful; such a beautiful setting to start your day! Our package included breakfast, which allowed for a variety of menu items, both Mexican and Canadian (pancakes). Our server, Jonathan, was super accommodating and friendly. Kudos to José and Ampero at reception for responding to our many requests for assistance, including replacing used pool towels. On the downside, we were disappointed that smoking was allowed on the balconies, as both our neighbours, at some point, were smokers and tended to hang out on the balcony in the evenings. It can be difficult to find a spot by the pool after 1:30 pm, as all the lounge chairs are claimed by then. A few more more amenities in the room would be nice, e.g. reading lamp on the night table, dresser in master bedroom, more hangers in the closets. Also, a few more amenities in the kitchenette would be helpful, e.g. bottle opener, dish rack, dish towels, cutting board, vegetable peeler, etc.
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concierge El Pueblito, Atención al huésped/Recepción at Hotel Casa Loteria Sayulita
Responded 13 Feb 2023
Dear Stephen, Thank you for your time and your review!! We are really happy to know that you spent a great time with us! your opinion is really important for us and our future guests so we definitely are going to do something to improve our service in relation to your feedback! We really hope to see you soon at El Pueblito Sayulita Hotel! Kind regards! Priscila Aguilar Concierge Service.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Very good facilities, excellent decoration throughout the hotel. The included breakfast option is worth it, plus one of the young people who serves breakfast is very friendly and attentive. And Amparo Valencia was also very attentive and friendly, who explained to us that he has promotions for his frequent customers. The location is not very busy, without the hustle and bustle of the center, but everything is very close. We only found one detail on the base of the king size bed because it makes noise with the slightest movement while you are lying down.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please read before booking! Here is a complete review of our stay 1/19-1/24 booked in the Presidential Suite (2/2 plus Kitchen). Our trip was originally supposed to be 4 people. When we arrived on 1/19, we were told our room was not ready and it would be another day until it was. We have read in previous reviews that this is a regular occurrence, so we were a little annoyed that it was happening to us as well. The room they put us in was a single room, no kitchen. Luckily, last minute, the other couple was not able to join us. Had they been able to, this would have been a huge problem! We were put into our original room the next day (1/20), however, the master room had a broken AC. We asked them to fix it while we were out. We realized upon waking the next morning (1/21) that the living room AC was broken, and asked them to fix it while we were out that day. When we got home that night, the living room AC was fixed, but now the Master was broken again. We asked them to fix it, but it never got done. So we spent the rest of our nights with no cold AC in the Master. The ceiling fan was also broken and would only go to the low setting. Other things to note: there are no washcloths provided, there are no knives in the kitchen except butter knives (which made it impossible to cut any food), no paper towels or napkins in the kitchen. So if you plan on using the kitchen, you will need to buy all of these things. Also, after day 2, hot water was very limited and a very slow water pressure, about half the shower head had water coming out. Pool is not heated and does not get sun, so very cold. One more thing, we got terribly sick day 2 of our trip. Not saying it was from our hotel food/water, but it was either that or two other places (Pineapple Paradise around the corner or Sayulita Cafe in town). When we checked out, we were told we were only going to be charged 1/20-1/24 since we did not have our room the first night. Its been over a week and we still have not been refunded the amount for the first night.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Room Tip:Find somewhere with heated pool, filtered water, better food.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concierge El Pueblito, Atención al huésped/Recepción at Hotel Casa Loteria Sayulita
Responded 4 Feb 2023
Hi Mallory, We are really sorry about your experience during your stay. We are definitely going to take care about this AC situation and water pressure as well. We have big knives at the front desk that you can ask for, sorry if the front desk staff never told you that. We will check all the information process. Thank you for let us know about all this. We will work to improve our guests experience. Finally I will let reservations manager know about the first night situation. Kind regards! Priscila Aguilar concierge.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was amazing. When you walk in you’re greeted by staff members who are all very personable and helpful. There are not too many so you feel like you know everyone. Once you get out of the lobby, you’re welcomed by a well maintained beautiful pool and lounge area. The plants, papel picado, beautiful wooden furniture, and colorful paint make the place feel so warm and unique. The room itself also had a big comfortable bed (with great pillows), a beautiful frosted glass shower, and even a private toilet. The view out of our room was the best part. No matter where you’re located, you will have a view of the pool and beautiful outdoor decor. As for amenities, the pool was refreshing and never busy. Lots of iguanas like to hang out there as well. The restaurant tucked behind the pool had the best guacamole we had on this trip. I personally attended yoga everyday which is provided by the hotel and LOVED it. The setting was on a balcony on terracotta tiles with a palapa roof and the most relaxing morning vibes every day. Not to mention the instructor who is incredible and helps everyone personally, so if you’re a beginner like myself you will have a more than comfortable experience (she also will speak English if there are English speakers). Overall, this was a great place to stay and I’m so glad we had the opportunity to and hope we get to do so very soon again.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Take advantage of the surfboards-much cheaper than at the beach!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concierge El Pueblito, Atención al huésped/Recepción at Hotel Casa Loteria Sayulita
Responded 25 May 2023
Dear Guest! Thank you for your time and your review!! We are really happy to know that you spent a great time with us! your opinion is really important for us and our future guests. We really hope to see you soon at El Pueblito Sayulita Hotel! Kind regards! Lennon Torres Recepción & Concierge Service.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I spent the last 8 days at El Pueblito Sayulita. I highly recommend this hotel for the following reasons: value, rooms, restaurant/bar, service and location.
All of the service was fantastic including Patricio, Amparo but especially Jonathon who served us breakfast every morning by the beautiful pool and rented us a golf cart we used to cruise around town and adventure through the jungle.
The location is perfect as it is a 5min walk to the plaza and near north beach which is less crowded & less rocky.
I work remote and the internet worked well. I did notice a little slow down in the afternoons probably as folks returned from their day trips and logged on.
A couple of nitpicky suggestions: wash clothes would be great and coffee available from 7am. Maybe a couple of forks & spoons for the kitchen in our room for those late night leftovers.
We will definitely be back soon! Thank You El Pueblito Sayulita.
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip:We had a family suite on the bottom floor with a separate bedroom that was perfect.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción El Pueblito Sayulita, Guest Services / Front Office at Hotel Casa Loteria Sayulita
Responded 27 May 2022
Dear Guest: We greatly appreciate this time to share your experience with us and send us your feedback, for us it is very important to know your point of view, thanks to this we can continue to improve and continue offering you a memorable hosting experience in all your visits. We hope to have the opportunity to receive you soon,In Pueblito Sayulita, you will always have your second home. Estephania Lorenzo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In general we had a great vacation. Sayulita is a beautiful town and we quite enjoyed ourselves.
The apartment was spacious and meant our needs. We had a second bedroom which allowed us to invite a guess at a minimul price of 400 pesos per night
Breakfast was included and the food was very good.
Housekeeping was good. The concierge was very helpful in arranging transportation and answering all of our needs
The kitchen was a little dated and the counter topwas cracked and in need of repairs.
The bathrooms were a little substandard and the water pressure was very low.
The pool water was very cold resulting in the young children using tge hot tub as their own private pool . Staff tried to remedy this by posting an adult only sign, but it wasn't inforced and the children continued to use it as a swimming pool . It got so dirty that it became unsafe to use it.
On the positive side, we had a great balcony that allowed us to spend quality time in this great weather.
With a few timely fixes, this could easily be rated a 4.
Bob and Jeanne S
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concierge El Pueblito, Atención al huésped/Recepción at Hotel Casa Loteria Sayulita
Responded 17 Feb 2023
Thank you for your time and your review!! We are really happy to know that you spent a great time with us! your opinion is really important for us and our future guests so we definitely are going to do something to improve our service in relation to your feedback! We really hope to see you soon at El Pueblito Sayulita Hotel! Kind regards! José Franco
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a totally adequate hotel but be sure to confirm what you booked when you arrive, as it felt like they deliberately tried to scam us. We booked a Master Suite Premium online (2 floors, 2 bedrooms, kitchen, balcony w/ view of pool) but when we were arrived we were put in the worst room in the hotel: last room on the bottom floor, dark, behind the bar, next to storage closet, no view, no wifi, shower didn't work properly and a light from hallway shone into the room all night. When we asked why we weren't in the room we reserved, they said there was nothing they could do but would move us to the correct room the next day and would include breakfast. We asked for a refund for the difference and they said someone tomorrow would take care of it.
They called us the next afternoon and we moved to the correct room which was a huge improvement, plenty of space. We asked for a refund for the difference in room price and again were told someone would refund us the following day. This continued our whole stay and we were never given a refund, which is why I am giving a lower rating.
That being said the location was excellent, easy walking distance to everything. The breakfast was decent, we only ate there once. The suite is the way to go, nice to have the balcony and 2 bathrooms. The pool was nice. Pool/beach towels were not available the majority of our stay. There was a festival going on one night which was quite loud so if that is a priority you may want to stay further outside of town. We did not find the front desk staff very friendly or helpful. I would recommend this as a good location, but be careful they give you the room you booked.
Read more
Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The property is lovely. The stone steps and tiled hallways are beautiful and we loved the balcony overlooking the pool. The staff were helpful. The restaurant has a nice breakfast outdoors. The location is close enough to take a short walk to any restaurant in town yet far enough from the hubbub in the evening to be quiet.
It is so close to being a great property, but the cold hot tub and unheated pool make it prettier to look at than to use. More importantly, the furniture is right down uncomfortable. There is no proper couch and the chairs are hard. It makes relaxing difficult because spending all evening in the room is not inviting. One of our showers worked and the other had a weak water flow. There are no kitchen towels or knives. In fact, towels are in short supply and one thing I had to request in person nearly every day from the reception desk.
With some attention to detail this could be a stellar hotel.
Read more
Date of stay: March 2022Trip type: Travelled with family
Room Tip:Parking is handy. You don’t need a car in Sayulita unless you are going further afield.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción El Pueblito Sayulita, Guest Services / Front Office at Hotel Casa Loteria Sayulita
Responded 5 Apr 2022
Dear Guest: We greatly appreciate this time to share your experience with us and send us your feedback, for us it is very important to know your point of view, thanks to this we can continue to improve and continue offering you a memorable hosting experience in all your visits. We hope to have the opportunity to receive you soon,In Pueblito Sayulita, you will always have your second home. Estephania Lorenzo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were spacious and clean. Loved the balcony overlooking the pool!!! Air conditioning worked well with numerous ceiling fans! Reception was very friendly and helpful. Ensuite shower had very low water pressure so chose to shower in main bathroom. Pool was chilly so unable to do more than a quick dip to cool off. Hot tub was as cold as the pool so this was disappointing. Overall, we enjoyed our stay in this quiet hotel, yet close enough to town for meals.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concierge El Pueblito, Atención al huésped/Recepción at Hotel Casa Loteria Sayulita
Responded 28 Jan 2023
Dear Guest! Thank you for your time and review! we really appreciate your words!, your experience is really important for us and our future guest! We are working on the hot tub so we hope to see you soon again in a closer future to enjoy it! :) Tropical Greetings!! Priscila Aguilar Concierge service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"None, you can find everything around. Well, at least pack your special personal skin care oils. Health, Food and many services can be found there, ask at reception desk"
There are more places to choose from in the Sayulita area.
PRICE RANGE
$186 - $412 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastNayaritRiviera NayaritSayulita
NUMBER OF ROOMS
26
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
