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GrandStay Hotel & Suites Traverse City

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1614 N US Highway 31 N, Traverse City, MI 49686
Lowest prices for your stay
Hotel direct offer!Stay Two Nights & Save!
US$122
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Free cancellation until 22/09/21
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US$122
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Free cancellation until 22/09/21
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FindHotelUS$122
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Room & Suite (57)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#8 of 40 hotels in Traverse City
Welcome to the GrandStay Hotel & Suites Traverse City, MI. We know there's no place like home, but with our updated furnishings, room decor, flat screen TV's and cozy Serta Perfect Sleeper beds, the GrandStay Hotel & Suites of Traverse City will feel like your home away from home. You can count on GrandStay to be your best lodging choice, with unmatched service and remarkable amenities like our free, hot, home-style Grand Start breakfast and free, hotel-wide, high-speed Internet. Guests also enjoy our inviting, indoor pool and hot tub and comfortable, quieter rooms. The GrandStay Hotel & Suites Traverse City is conveniently located in Traverse City, Michigan's Premiere four season resort destination only minutes away from the historic downtown shopping district, award winning wineries and micro-breweries, beaches, hiking and more.
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Special Offer:Stay Two Nights & Save!

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
1614 N US Highway 31 N, Traverse City, MI 49686
Getting there
Traverse City Airport3 kmSee all flights
Blacker Airport77 kmSee all flights
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559Reviews3Q+A49Room tips
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tdltw wrote a review Aug 2021
Grand Haven7 contributions6 helpful votes
The vent in bathroom didn't work. The bathroom ceiling was rusty. The carpet was so dirty that I made muddy footprints on the bathroom floor getting my watch from the bedside table after my shower. The carpet was frayed at the tile transitions and carpet tacks were sticking up and causing foot injuries. The sound insulation was extremely poor. We could clearly hear urination/toilet use in the adjacent rooms and the plumbing was extremely loud when the neighboring room was filling their tub. The quality and variety of the breakfast food was awful. There was only Trix flavored yogurt. Our reservation was made online and booked directly through their website. While checking in, we notified the clerk we needed to check out one day earlier. She said we had to call "central reservations" and that she was not allowed to change "third party" reservations. When I called "central reservations" I was told they were not authorized to change the reservations. We related that to the clerk who advised us to email the manager. It was disappointing that she made no offer to contact manager herself or otherwise do what was needed to make this one simple change to our reservation.
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Date of stay: August 2021
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Room Tip: Avoid this place entirely
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1 Helpful vote
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Pablo P wrote a review Jun 2021
6 contributions2 helpful votes
+1
Its pretty gross, but I guess the price is good -they have nice toiletries -the toilet paper feels like sand paper -theres some sort of bug i dont know the kind though -1 normal pillow and 2 weird mini ones on the bed -the sheets are starched to hell -the bathroom was not well cleaned when i checked in (random dirt and dust on the floor/weirdly wet toilet/mold) -the staff is nice -the water is either super hot or cold -the walls are very thin and you can hear everything -no smoking signs next to the ashtray? -fabric shower curtain -im pretty sure everyone staying here is only staying for a night (im booked 3nights but the cars change every day) it could be nice if it was well cleaned and quieter
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Date of stay: June 2021Trip type: Travelled with family
2 Helpful votes
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sill_adam wrote a review Oct 2020
Benton Harbor, Michigan18 contributions5 helpful votes
Positives: - Close to mini golf and a couple of restaurants - fair price compared to the rest of Traverse City - staff was helpful and friendly Negatives: - Outdated property with an old smoker’s smell that lingers - still a distance away from the “touristy stuff” Overall it was okay for what it was. In most places this would be priced much cheaper but everything seems to be expensive in TC. Plan to drive most places.
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Date of stay: October 2020
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Response from Nick Trahair, General Manager at GrandStay Hotel & Suites Traverse City
Responded 17 Oct 2020
Thank you for your recent stay with the hotel we are sorry that you felt there were negatives about your stay. We work very hard to ensure a comfortable enjoyable stay at a fair price. The hotel is located on US 31 North with many other hotels in the area. As the city is laid out there is driving involved or you can take the local complimentary beach district transit bus. A free service by the community. Again we are sorry that you had negatives.
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jackfrost0904 wrote a review Oct 2020
Sioux Falls, South Dakota359 contributions90 helpful votes
Enjoyed our 2 day stay here at the GrandStay. We had a suite that was very comfortable and had amenities that we have come to expect - refrigerator and microwave. The bed was very good and the HVAC worked perfectly. There is an elevator in the building, which is helpful. Parking was secure and staff was very accommodating. Would stay again.
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Date of stay: September 2020
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Response from Nick Trahair, General Manager at GrandStay Hotel & Suites Traverse City
Responded 4 Oct 2020
Thank you so much for your kind words and your recent stay at our hotel We are so happy to have you as a guest and can't wait to see you again soon!
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Ruth Ann P wrote a review Sep 2020
Imlay City, Michigan2 contributions3 helpful votes
Awful Experience! The hallway and room smelled of stale smoke in nonsmoking Hotel! The window had to be left open all night and the air left on all night on a cool night to circulate fresh air. The vent in the bathroom did not work. There was black mold around the shower and on the floor. The beds were extremely uncomfortable. The adult sack breakfast left a lot to be desired and the refrigerator did not get very cold. All of these items were brought to the attention of the desk clerk, hotel manager and hotel chain corporate manager and not one of them were concerned about the problems. Will definitely not stay there in the future. Disappointing experience for 1st Mother / Daughter Vacation!
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Date of stay: September 2020
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3 Helpful votes
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Response from Nick Trahair, General Manager at GrandStay Hotel & Suites Traverse City
Responded 30 Sep 2020
Thank you for your recent review regarding your stay. I'm very sorry to hear of your concerns and experiences at our hotel. I'm a little surprised as I have never spoken to you regarding your stay and I checked with our franchise guest relations department and they too have no record of a call. It is not the policy or experience for concerns to go ignored and I take concerns very serious. As for the cleanliness, I'm sorry you felt the way you do and wish we would have been able to fix your concerns while you were here. As for our breakfast, we have received numerous compliments on the amount of food provided this summer in them compared to nationwide travel. While the COVID pandemic has closed the hot buffet breakfast, we have moved to the breakfast bag with everyone prepackaged in order to start our guests day off right. Coffee, Milk, OJ, Cereal, Granola Bar, Muffin, Yogurt and Apple Sauce have all been provided complimentary in these bags all summer. In comparison, many are offering a muffin and water. We know our guests want to start the day off with a good breakfast and while we can't serve our hot buffet, we are working to ensure a Grand start to your day with this breakfast. Traveling during a health pandemic is not easy - and our staff is working hard to ensure a great stay. I apologize for the feelings you have - especially as these are not a regular comment I hear - especially with follow up as I'm personally involved with followups and make sure our guests are heard. I wish you well in future travels.
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AmericInn Traverse City
LOCATION
United StatesMichiganGrand Traverse CountyTraverse City
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Frequently Asked Questions about GrandStay Hotel & Suites Traverse City
Which popular attractions are close to GrandStay Hotel & Suites Traverse City?
Nearby attractions include State Theatre (6.3 km), Traverse Area Recreation and Transportation Trails (6.5 km), and The Village at Grand Traverse Commons (7.9 km).
What are some of the property amenities at GrandStay Hotel & Suites Traverse City?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at GrandStay Hotel & Suites Traverse City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at GrandStay Hotel & Suites Traverse City?
Guests can enjoy free breakfast during their stay.
Is parking available at GrandStay Hotel & Suites Traverse City?
Yes, free parking is available to guests.
What are some restaurants close to GrandStay Hotel & Suites Traverse City?
Conveniently located restaurants include Reflect Bistro Inside Cambria Suites Hotel, The Filling Station, and Slabtown Cafe and Burgers.
Are there opportunities to exercise at GrandStay Hotel & Suites Traverse City?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at GrandStay Hotel & Suites Traverse City?
Yes, laundry service and self serve laundry are offered to guests.
Does GrandStay Hotel & Suites Traverse City offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to GrandStay Hotel & Suites Traverse City?
Many travellers enjoy visiting The Village at Grand Traverse Commons (7.9 km).
Is GrandStay Hotel & Suites Traverse City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.