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Stayed here for two nights this week. It was kind of pricey, but it’s summer in a resort town. The location was convienent to downtown.
The room was clean and breakfast was ok.
We would stay here again.
We’ve stayed at the Quality Inn Traverse City many times, but this was not as enjoyable. The price was much higher than usual due to summertime popularity. Our room was very small, next to the outside door that leads to the stairway to the 2nd...More
Response from belkins, Guest Relations Manager at Quality Inn By the BayResponded 2 weeks ago
WendySP2013, I'm terribly sorry for your disappointing stay. We are under new management and will be making changes.
To paraphrase Douglas Adams: "Ah, this must be some strange new usage of the word 'quality' that I wasn't previously aware of."
To stick to the facts: a lock meant to secure room-access corridors was broken, the door propped open with a rock. A smashed...More
Hotel is old and seriously in need of renovation. Carpets stained and in need of replacement. Doors do not fit well and noise comes in from outside the room as well as from floor above. Breakfast included average items except many items still partially frozen...More
Booked the room, a hour before checking in with no issues, staff was pleasant, room was outdated but kept up and clean. Parking lot is alittle small, not much room for a truck with a trailer, also continental breakfast only goes till 10 which seemed...More