Stayed here multiple nights and nicely remodeled hotel, great breakfast, friendly staff but the housekeeping was very poor. Trash was not emptied, towels not restocked, bath mat disappeared after the first day, coffee bar not restocked and other then the bed somewhat made each da…
Hotel is very clean and updated, very good locations to drive or walk to everything you need.Staff is very kind and trustworthy which means alot to me. Breakfast is everything you need and more, I would recommend this hotel to everyone.
The floor plan is interesting... Elevator difficult to find. Pros: Staff was nice, free breakfast was good, room was "clean".Cons: Insufficient hot water for an 8 minute shower, could hear lots of chatter through the thin walls/floor.
The front desk clerks we so rude, my daughter came in the hotel while i was checking in and the clerk was so rude to her and rolling her eyes. The hotel has a rules (20 of them) that I had to initial them to stay.
We had a great stay here in Sept 18.The facility was clean and the staff very pleasant and helpful. We used the exercise room quite a lot and it had a good variety of equipment. The breakfast was really good and a notch better than the norm, no complaints at all. Overall we had a…
"Pick another place - there are many in Traverse City."
"A great place to stay"
"Scaffolding outside our window for work being done on the hotel. Very overpriced."
"Seemingly all very good"
"Very clean and well run!"