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SpringHill Suites by Marriott Frankenmuth

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Traveller (138)
Room & Suite (80)
Dining (7)

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About

#8 of 8 hotels in Frankenmuth
Location
Cleanliness
Service
Value
A fresher take on travel awaits behind the doors of SpringHill Suites Frankenmuth. Our all-suite hotel in downtown Frankenmuth, Michigan, features easy access to popular attractions like the world-famous Zehnder’s Restaurant, the Bavarian Inn Restaurant, the Frankenmuth Historical Museum, Frankenmuth Brewery, and Frankenmuth FunShips. Thoughtful hotel amenities include complimentary Wi-Fi, free breakfast, a heated indoor pool, and a fitness center.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Patio
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Tennis court offsite
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
513Reviews4Q+A81Room tips

Reviews
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Scenic50838156856 wrote a review Jan 2024
1 contribution
I travel for work and vacation a lot. My family and I went to Frankenmuth for a 3 day get away and stayed at SpringHill Suites. Of the many hotels that I have stayed at, this one was easily the worst. The hotel is dated and dirty. The stairwells smell like urine or pot. The service was horrible. The toilet back up every time we used it, every time, not just for number 2. We arrived around 9pm and called the front desk when the toilet first backed up. They said they would send someone up right away. After another hour we called again and they said the maintenance guy comes in at 6am and offered a plunger. The next day when we came back from sight- seeing, they told us the maintenance guy fixed the toilet. He didn't and we asked for the plunger again. We had to request to be put on the cleaning list. When we complained about the poor quality of the cleaning, they said that we weren't on the list and they cleaned anyway, like they did us a favor. Cleaning the room consisted of pulling up the bed sheets and emptying one of the trash cans. The quality of the breakfast was ok but the staff looked like they just rolled out of bed. It didn't matter if people were in line, when it was time to close, they took stuff away. When we complained about the horrible service upon checking out, the lady said there is nothing she can do because we booked through a third party. So I am writing this review to let others know about this hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindsey Bender, General Manager at SpringHill Suites by Marriott Frankenmuth
Responded 12 Jan 2024
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with our housekeeping leaders and associates to ensure this is an isolated incident in the guestrooms. The breakfast room area has also been addressed. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin M wrote a review Dec 2023
Oregon, Ohio2 contributions
Have stayed at this hotel several times and always had a good experience. This time it was not as pleasant. Stayed in room 205 I believe. The first thing noticed was the door did not shut unless you lifted the door to close it, wrong screws in door hinges. Slight black mold in bath area by tub and toilet needs rebolted to floor. Next morning taking a shower there was very little water pressure. If you were not under shower head it was not easy. I always liked this hotel and thought it very clean until this visit. Hopefully they get rid of the maintenance people and hire someone good in. Would love to try the place again but debating it right now and we are in Frankenmuth about once a month.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindsey Bender, General Manager at SpringHill Suites by Marriott Frankenmuth
Responded 4 Jan 2024
Good Morning, Thank you for taking time and letting us know how your stay was with us. I do apologize you did not enjoy your stay. I have let our Maintenance know about the door, and the pressure to make sure it is up to code. I have let the Housekeeping leadership know about the mold in the room. I do hope you give us another try when you come into the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaime F wrote a review Nov 2023
Hamilton, Canada25 contributions2 helpful votes
The staff is very friendly, typical hotel breakfast, but I love the rooms. Ive stayed in a couple other hotels in town and they were in bad need of upgrades but I’ve stayed here twice and all the rooms have couches, and not dingy ones like other hotels I’ve stayed at, they look new. Even the hallway carpet looked new. The rooms were quiet and the location can’t be beat as everything in town is within walking distance from the hotel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Breakfast is busy and not a lot tables so may want to get there a little early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brenda H wrote a review Oct 2023
Grove City, Ohio215 contributions76 helpful votes
Perfect location for exploring Frankenmuth. Personable staff at check-in. Booked a king suite and it was very nice. Got a good nights sleep. Didn’t use the sofa sleeper. Breakfast included with many options: scrambled eggs, sausage links, waffles, different pastries, cereal, fruit. Would recommend for value, location and breakfast.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: We didn’t book directly with hotel so confirm reservations before arrival.
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yowsah1 wrote a review Sept 2023
Lansing, Michigan560 contributions72 helpful votes
+1
I spent a long weekend in Frankenmuth with friends and we stayed in the SpringHill Suites. The lobby was pretty and inviting, with plenty of seating for the free morning breakfast. The rooms were clean and spacious, the beds comfy. The selection of items for the free breakfast was quite good, not every hotel offers things like oatmeal or waffles, this hotel offered both! The best aspect of the hotel, however, is it's location. It is right in the middle of the main drag of Frankenmuth, every place you might want to go there is an easy walk. Leave your car in the parking lot and enjoy Frankenmuth on foot! All in all, I would highly recommend the SpringHill Suites for a stay in Frankenmuth. It's top-notch accomodations, plus it's can't-be-beat location, make it the best choice!
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Date of stay: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TLO wrote a review Sept 2023
5 contributions1 helpful vote
Frankenmuth is such a cute city and this hotel is in a great location! It is within walking distance of all of the downtown shops. Our room was clean and spacious. Breakfast was good with plenty to choose from. The only thing that wasn’t so great was the gouge in the bottom of the bathtub. It was quite unsightly and I think should be addressed.
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Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan P wrote a review Aug 2023
1 contribution
DO NOT BOOK THROUGH “RESERVATION STAYS”, book directly with hotel. I prepaid and upgraded my booking so that is was refundable. I was unable to get to Frankenmuth due to transportation being unavailable. They have kept my $200, telling me that my refund request is invalid. SCAM!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: DONT BOOK THROUGH “RESERVATION STAYS” Book directly with hotel. These people are scammers! Said...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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VegasGirl wrote a review Jul 2023
Little Rock, Arkansas10 contributions2 helpful votes
Hotel is dated but clean. It met all of our needs with perfect location for walking to everything, quiet, on site parking and decent breakfast. The front desk staff were all very accommodating. My only complaint is that we were given a late checkout and found ourselves locked out when we returned an hour before that checkout time. “Sorry for the error” would have been nice to hear!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rhonda9396 wrote a review Jul 2023
Roanoke, Virginia25 contributions2 helpful votes
Sweet hotel! Nestled in the center of town - angled so it stood out as you were driving towards it. Located on the busy part of town near all the shops & restaurants. Rooms were clean & friendly staff. Quiet. Nice breakfast. Plenty of parking. Would highly recommend.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: They let us park there well before check-in time. We appreciated that so we didn’t have to search...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brian C wrote a review Jul 2023
1 contribution
Possibly the worst hotel experience I've ever had. Dirty carpets, no soap in the room, unusable swimming pool due to toxic levels of chlorine (every one of us who swam there had red eyes within minutes, one threw up and another reported burning sinuses for hours). And the manager couldn't have cared less. All this for the amazing price of $330/night. Never again.
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Date of stay: July 2023
Value
Location
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Trip type: Travelled with family
Room Tip: Stay away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$182 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites frankenmuth hotel frankenmuth, frankenmuth springhill suites
LOCATION
United StatesMichiganFrankenmuth
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SPRINGHILL SUITES BY MARRIOTT FRANKENMUTH - Hotel Reviews & Price Comparison (MI) - Tripadvisor

Frequently Asked Questions about SpringHill Suites by Marriott Frankenmuth
Which popular attractions are close to SpringHill Suites by Marriott Frankenmuth?
Nearby attractions include Frankenmuth Cheese Haus (0.1 km), Frankenmuth Historical Museum (0.2 km), and Zak And Macs Chocolate Haus (0.2 km).
What are some of the property amenities at SpringHill Suites by Marriott Frankenmuth?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a fitness centre.
Which room amenities are available at SpringHill Suites by Marriott Frankenmuth?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Frankenmuth?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at SpringHill Suites by Marriott Frankenmuth?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Frankenmuth?
Conveniently located restaurants include Frankenmuth Fudge Kitchen, Prost, and Harvest Coffee House & Beanery.
Are there opportunities to exercise at SpringHill Suites by Marriott Frankenmuth?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is SpringHill Suites by Marriott Frankenmuth located near the city centre?
Yes, it is 0.7 km away from the centre of Frankenmuth.
Are any cleaning services offered at SpringHill Suites by Marriott Frankenmuth?
Yes, laundry service and self serve laundry are offered to guests.
Is SpringHill Suites by Marriott Frankenmuth accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.