Crown Towers Perth
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Crown Towers Perth

Great Eastern Highway Burswood, Burswood, Victoria Park, Western Australia 6100 Australia
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About

4.0
#3 of 3 hotels in Burswood
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Crown Towers Perth guest rooms are styled in peaceful neutral tones accented with the highest quality furnishings and amenities. Designed to create the feeling of unimagined luxury and spaciousness. Discover an array of luxurious resort facilities including expansive pools, the exclusive Crystal Club, and the ultimate in pampering at the opulent Crown Spa. From Nobu to Rockpool, there is an abundance of fine dining restaurants for you to choose from. Crown Towers Perth continues to set the standard in Australia's luxury hotel market earning several prestigious Forbes Travel Guide accolades.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Airport transportation
Public wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Walk-in shower
Safe
Telephone
Iron
Refrigerator
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Trendy
Park View
Hotel links
Special Offer:Sweet Slumber

Location

Great Eastern Highway Burswood, Burswood, Victoria Park, Western Australia 6100 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Perth Airport
2,911Reviews56Q+A100Room tips

Reviews
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Detailed Reviews
Colin B wrote a review Mar 2023
Merimbula, Australia9 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Booked a Stay, Dinner and Show package to see Moulin Rouge. Excellent and clean room , very quite. Staff were very friendly and helpful. Restaurants and bars were great. The complex has everything you wish for ie: pool, spa, bars, restaurants and entertainment. Would not hesitate to recommend Crown Towers to anyone who are looking for a relaxing break.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rooms Division Manager, General Manager at Crown Towers Perth
Responded 14 Apr 2023
Dear colinbadrock I was absolutely delighted to hear that you had such a positive experience at Crown Towers Perth and appreciated your feedback regarding our guest rooms, wider complex, your theatre show and Epicurean. I will be sure to share your comments with my team, and we hope to welcome you back again soon. Warm regards Fleur Jubb Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julesybabey wrote a review May 2020
Maylands, Australia63 contributions8 helpful votes
3.0 of 5 bubbles
Stayed with my husband and daughter, and was very happy that we had gotten it on a special.

Granted it was during the restrictions, so nothing other than the one hotel in the complex was open, but we thought that Crown would have been more forthcoming with prices and deals.

There was only free to air available on the tv. Movies (not only new releases) were $16.95 each. We chose to order Uber eats for dinner because the prices of room service was pretty insane. $37 for fish and chips!!! We did do breakfast room service. Three pastries for $15.50. Bargain right? One croissant 8cm x 3cm. A brioche bun 5cm x 5cm and a danish 5cm x 5cm.

The room was absolutely lovely, no denying that. We had two queen beds, a deep bath with a tv, floor to ceiling windows, luxurious bath robes and a selection of pillows to choose from. More importantly, the staff were absolutely lovely! Everyone we came into contact with we’re impeccably dressed, very polite and welcoming and more than happy to help.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CMSHS wrote a review Sept 2020
Perth, Australia91 contributions75 helpful votes
3.0 of 5 bubbles
We recently spent a night at Crown Towers in one of the suites with access to the Crystal Club.

When checking in we encountered our first issue: we didnt have a physical credit card which apparently is required for the room bond (they advised they couldnt use the cards on our mobile phones). After some discussion and consultation with superiors this issue was resolved in a sensible way (they let us stay without having to go home to get a credit card).

Our suite was well appointed and a good size with nice views. However, upon getting to our room we encountered our second issue: no bottle of sparkling (which was part of our package). This is not normally a major issue but became one when room service had an issue responding. After three different requests for the sparkling the bottle eventually arrived (mind you it did take just under two hours and I even offered to go down and collect it myself). Unfortunately the sparkling wasnt cold!! And the ice bucket had very little ice. My suggestion to Crown would be not to offer the sparking as part of the package as it obviously is difficult for them to provide and creates unnecessary expectations and frustrations from the guests.

After finally savouring the sparkling we headed off to the pool for some relaxation and a poolside drink. Surprise surprise the service was extremely slow. So much so that we actually thought they had forgotten our order (drinks came after a 36 minute wait - see now I am timing people). Surely faster service is more pleasurable for the guests and profitable for the hotel.

Now for the good part: the Crystal Club is amazing. Probably the best club room we have used. The views of the river and city are beautiful and the service first class. The cocktails and canapes were very nice and the staff very professional and attentive. And just when we thought it couldnt get any better we enjoyed one of our best breakfasts in the club. The mix of table service and buffet is appreciated.

We will be back notwithstanding our frustrations with check in and the sparkling wine because the CC is simply world class.
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Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janders1920 wrote a review Mar 2020
Exeter, United Kingdom9 contributions26 helpful votes
2.0 of 5 bubbles
Fair to say arriving at the hotel it is quite impressive. The doorman take your cases directly to your room, whilst you check in luggage free, all good. We had booked a river view, which again did not disappoint. The room was spacious and bright. A turndown service in the evening with slippers by the bed and chocolates. All controls on tablet. From then on not good, the breakfast room was a buffet style in the Epicurrean, From noodles to curry, chocolate fountains, eggs, cakes gluten free, salads you name it they had it, and a set price to paid for a buffet style breakfas. The appalling waste of food was obscene, it was like a bun fight. not a pleasant relaxing start to the day. The waiters and waitress were taking plates away whilst you were still using them, they forgot to bring coffee, just an awful experience. We had paid for a 7 night stay with breakfast. On the third morning front of house asked us if we would like our breakfast charged to our room as we were only entitled to one breakfast, and we were ask to sign the receipt at the table, most embarrassing. No professionalism what so ever, I pointed out that we had a 7 night stay with breakfast, they said they would check it, surely that should have been done in the first instance, no apology from the member of staff. We had to ask for face cloths, coffee, milk for the room, all in all one of the hotel experiences. I WOULD NOT RECOMMEND
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Date of stay: March 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
Room Tip: river view high up good view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William J W wrote a review May 2021
Sydney, Australia26 contributions6 helpful votes
5.0 of 5 bubbles
During our 11 days trip to Perth, we spent 2 nights at Crown Tower, which was one of the three hotel within Perth Crown Casino complex. Crown Tower is the most expensive of the three and they promoted it as a luxury hotel and we were not disappointed. We booked it through Qantas Luxury Hotel that offered 30% savings. The Tower building has its own well landscaped vehicular approach and the valet parking team were attentive and efficient. Huge check-in counter staffed by 6 staff with little or no waiting time.
The Deluxe King Room was spacious and has the feel of elegance and exuberance yet not overpowering. We had a corner room with fall height windows to both sides. Motorised heavy double curtains were operated by a remote control. Luxury super king size bed was so relaxing with bedding furnishing to match. A huge flat screen TV was facing the bed. Not a speck of dust was found on any surface. Room was well designed with wide entrance. A coffee making section was located between the bedroom and the ensuite. Ensuite has double vanity, full size bath, separately glazed partition for toilet and shower. The range of toiletries was the most comprehensive that I’ve ever seen in any hotel. The ensuite has a smaller flat screen TV as well.
The casino and many of their restaurants were within easy access from the hotel lobby. Breakfast was well served and the buffet was extensive. Restaurants for dinner were extremely popular and booking in advance was highly recommended as they also catered for a huge crowd from Perth. Friday night was a mayhem.
Love this hotel stay.
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Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Deluxe King Corner Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LauraWendy wrote a review Aug 2020
Perth, Australia4 contributions3 helpful votes
4.0 of 5 bubbles
Spent the night at the crown for our anniversary this weekend. There was a HUGE wait (almost an hour) to get in to valet parking and check in. They were very very busy and had 10+ staff manning the desks but still couldn't keep up. Check in was easy & we were given a complementary bottle of bubbles which was a nice touch. The room is exquisite. We were in a corner room facing the river and the view was breathtaking. The room was really hot when we first arrived but easily fixed with aircon blast! The bath is deep and big enough for 2.

We had lunch at Rockpool which was out of this world good and worth every cent! We also had cocktails at the Waiting Room which were lovely, but they were very very busy also so we didn't stay long as it was standing room only. We ordered room service for dinner and it arrived quickly and was delicious!

The only down fall of the entire stay was breakfast at the Epicurean. Pretty much everything except the potato gems was cold! The dumplings were dry, the samosas were hard, the eggs were sloppy and watery. Even my coffee was cold. It was really really disappointing, especially for the price & although the arrival attendant was lovely and friendly, our waitress seemed like she didn't want to be there. We wont return to the epicurean again but we will definitely return to the towers!
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camper671682 wrote a review Aug 2020
1 contribution
3.0 of 5 bubbles
Really looking forward to this Crown Towers Overnight package to celebrate birthday. Although there was a wait for checkin, the experience was friendly and professional. When asked if we were celebrating anything special, we said yes a birthday. Staff member offered bottle of champagne to be sent to room after 5 p.m. This never happened so no surprise and a bit disappointed on the night. Asked about dress code in Crystal Room and told no jeans!
However, found that at least 4 guests were wearing jeans!! Next day on checkout pointed out to staff member that no champagne in room night before and was offered a bottle as part of the service recovery which was pleasantly accepted. Valet parking was included in package but was going to be charged for until we questioned. It was then removed from invoice. Overall this is a beautiful property and very high spec decor. Staff in Crystal room very courteous and friendly. However just felt for a 5 star hotel, there was a lack of attention to detail particularly at checkin and needs to improve.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica E wrote a review Jun 2021
13 contributions4 helpful votes
2.0 of 5 bubbles
We've stayed here a few times since their opening. So disappointed with our stay this time. This was the first time we stayed and didn't even get water bottles to drink. Not even one. They used to give a couple of free water bottles before. Paid over $500 per night, rang the guest service and ask nicely if they still provide complimentary water bottle, the man on the phone told us to pay or drink tap water from the toilet sink.

The room service took forever to help us with our requests. No slippers provided, only 2 sets of toothbrushes in a family room.

After our stay, got an email for feedback. Filled up the feedback and received an automatic 'canned' response email from the hotel duty manager.

This is so sad to see this hotel going down like this. It used to be our go to hotel and we want to spoil ourselves.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeanneDuke wrote a review Feb 2021
Perth, Australia11 contributions2 helpful votes
3.0 of 5 bubbles
Our beer and wine as confiscated and as a 48 year old, I was made to feel 18. We had a lot of inclusions in a package we purchased through a third party and we had to re-tell the story of the inclusions wherever we tried to use it. There is no longer bottled water supplied in the room and we were told to use the tap.

Not a premium experience I'm afraid.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanya Wischnewski, Owner at Crown Towers Perth
Responded 22 Feb 2021
Dear LeanneDuke Thank you for your review. Firstly, please allow me to extend my sincere apologies for what was obviously a disappointing stay. The issues you have mentioned certainly do not meet the high standards we are renowned for and I would like to discuss your stay in further detail. If you are amenable, I can be reached on CTPDutyManagers@crownperth.com.au. I look forward to hearing from you. Sincerely, Duty Managers Crown Towers Perth
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BJAlbrey wrote a review Jul 2020
3 contributions
2.0 of 5 bubbles
After straying at Crown Towers shortly after the resort was finished in which we had an amazing time my partner and I were disappointed that on this stay the experience was not as it was the first time. Put in a disabled room with limited facilities, bathroom was not cleaned to the level expected of a 5 star resort and the reception service when checking in was not welcoming. No early morning room service on a Monday morning was unexpected given the highly rated accommodation. Hopefully this was just a once off.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Lisa S
Adelaide, Australia78 contributions77 helpful votes
Yes, Crown Towers, in fact, all of the Crown properties, join onto the casino via an in house walkway.. No ordinary walkway mind you, filled with shops, restaurants, and bars.
Answer from Omdewaj
1 contribution
Hi you can search on Google "crown towers room service menu" and it will show you the menu.
Kaitlyn G asked a question Sept 2022
Mount Gambier, Australia127 contributions64 helpful votes
Has anyone hired the daybeds by the pool? Also are there free lounges you don't have to pay for at the pool?
Answer from jenben2022
1 contribution
Daybeds cost lounges free
ronaldcU4137TN asked a question Jun 2022
Brisbane, Australia2 contributions2 helpful votes
If I stay at Crown Promenade can I walk to the casino?
Answer from Katya
Perth, Australia96 contributions26 helpful votes
Yes, right next door
Lisa S wrote a tip 15 Jun
Adelaide, Australia78 contributions77 helpful votes
5.0 of 5 bubbles
"There are different configurations of the Crystal Villa. Contact the hotel if you’re looking for something specific"
Read full review
Fattymatty1 wrote a tip 4 Jun
Central Poland, Poland100 contributions56 helpful votes
3.0 of 5 bubbles
"Don’t turn up in a wheelchair"
Read full review
normanblade wrote a tip Apr 2024
sheffield63 contributions36 helpful votes
4.0 of 5 bubbles
"Next door Crown Cosmopolitan seems to have more soul."
Read full review
naomi p wrote a tip Apr 2024
Perth, Australia153 contributions14 helpful votes
5.0 of 5 bubbles
"Swipe your card in elevator to get to floor ,learnt the hard way,watched as our floor went past a few times before realising lol "
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K H wrote a tip Mar 2024
Perth, Australia13 contributions3 helpful votes
4.0 of 5 bubbles
"The pool gets crowded at times. "
Read full review
Not the right property for you?
There are more places to choose from in the Burswood area.
PRICE RANGE
$375 - $549 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaWestern AustraliaGreater PerthVictoria ParkBurswood
NUMBER OF ROOMS
500
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWN TOWERS PERTH - Now $319 (Was $̶3̶9̶5̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Burswood, Australia) - Tripadvisor

Frequently Asked Questions about Crown Towers Perth
Which popular attractions are close to Crown Towers Perth?
Nearby attractions include Optus Stadium (0.9 km), Burswood Park (0.6 km), and Matagarup Bridge (1.0 km).
What are some of the property amenities at Crown Towers Perth?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crown Towers Perth?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Towers Perth?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crown Towers Perth?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Crown Towers Perth?
Conveniently located restaurants include Nobu Japanese Restaurant, Epicurean, and Bistro Guillaume.
Are there opportunities to exercise at Crown Towers Perth?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crown Towers Perth have airport transportation?
Yes, Crown Towers Perth offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crown Towers Perth located near the city centre?
Yes, it is 1.0 km away from the centre of Burswood.
Are any cleaning services offered at Crown Towers Perth?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Towers Perth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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