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Holiday Inn Express Worcester Downtown

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Traveller (27)
Room & Suite (22)
Dining (11)
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Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“cinnamon buns”(7 reviews)
“dcu center”(27 reviews)
“front desk”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Worcester Downtown
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Offers from Holiday Inn Express Worcester Downtown
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
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Traveller rating
116
85
27
5
5
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116
85
27
5
5
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All reviewscinnamon bunsdcu centerfront deskwalking distanceoff the highwayturkey sausagebed and pillowspancake machinefew machinesroom was cleanhousekeeping managerfree breakfast isthe location is perfectright next doormini fridgethe entire staffan upgrade
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1 - 5 of 238 reviews
Reviewed 2 weeks ago via mobile

Pros Location is Central to Worcester area including downtown, hospitals and Lake Quinsigamond Near Shrewsbury Street restaurants Clean Decent breakfast of predictable Cons Immediate area is not walkable to anythingMore

Thank squirrelislander
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 2 weeks ago

Thank you for writing about the hotel. Our location is very convenient and within walking distance of the DCU Center, The Palladium Theater as well as a number of restaurants including The 99s which is behind us - as is Starbuck's. We will keep the...More

Hotel's Favourite
Reviewed 21 April 2018

This was a very pleasant surprise - from check in to departure: the front desk staff was friendly and efficient, the room very clean with a large flat screen HDTV and high speed password protected WiFi. The best part was the included American Breakfast served...More

Thank cckone
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 21 April 2018

Thank you for your comments about your visit - you touched upon everything that makes our hotel great and not bad for a "pleasant surprise." Noting what you wrote about breakfast we will be rolling out an improved breakfast in the summer - more fresh...More

Reviewed 4 weeks ago

Great hotel. Great restaurant next door called the ninety niner. There are NO microwaves in the rooms but the hotel staff had one delivered before I could get settled in and out the door to the DCU Center. Great Hot breakfast on the 2nd floor...More

Thank cliffsiler
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 3 weeks ago

Thank you for your review of the hotel and for your promise to return - we will be sure to keep everything in order for you - glad you enjoyed breakfast - we love those cinnamon rolls too. We will share your comments with everyone...More

Reviewed 4 weeks ago

This Express has to be one of the best we have stayed at. From check in to check out this staff goes above and beyond in customer service. From the great front desk staff of Claribel and Tim to the nice touch of having snacks...More

1  Thank bkpoud2
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 4 weeks ago

Thank you for your words of appreciation and recognition for the work we do. All of us are thankful that you enjoyed our welcome station featuring water and snacks - it's our way of helping our guests refresh themselves after traveling to Worcester. That this...More

Reviewed 7 May 2018

Spent a night here recently and found the property to be clean, the staff nice, and the rates competitive for the area. The property is older, as others have mentioned, but well maintained. Location is great with many restaurants nearby. Walking distance to The Palladium...More

Thank Ihsahn
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 7 May 2018

Thanks for writing about your experience and we appreciate the detail of your comments. We always need to know those items which need to be improved. We are glad that you found our staff friendly and our hotel clean. Our complimentary breakfast buffet is extensive...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Worcester
#2 Business Hotel in Worcester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Worcester
#2 Business Hotel in Worcester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (22)
Dining (11)
Questions & Answers
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bettyb62
18 September 2017|
AnswerShow all 3 answers
Response from SaishaPhilippines | Reviewed this property |
Are you looking for short term rental?
0
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jtay11
24 February 2016|
AnswerShow all 2 answers
Response from needglasses | Reviewed this property |
I have no idea
0
Votes
Room Tips
"Second floor rooms are on same level as Breakfast Room - convenient!"
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"Do Not Hesitate To Stay Here,all room are good"
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"Hotel close to hospital, lots of sirens, choose a room at the back of hotel."
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""A home away from home""
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