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The Westin Waltham Boston
70 Third Avenue, Waltham, MA 02451
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Avg. $213 /night, 2/8 - 2/9
$746
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$464
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$182
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About
#4 of 14 hotels in Waltham
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Westin Waltham Boston is located just 15 miles from downtown Boston. Our mirrored landmark offers the ultimate in suburban charm. Business travelers will find our location incredibly convenient with major corporate offices just one mile away. Our Waltham hotel provides easy access to Concord, Lexington, and Cambridge as well as a variety of great things to do in Waltham.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Vending machine
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
70 Third Avenue, Waltham, MA 02451
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Boston Logan International Airport
20.8 km•
See all flights
Worcester Airport
52.5 km•
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Car Hire
18 Restaurants
within 1 kilometer
Reviews
4.0
1,013 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Travelers have had varied experiences at The Westin Waltham Boston, with many praising its cleanliness and friendly service, despite occasional slow response times. Guests enjoy the pet-friendly policy and the in-room Starbucks coffee, although some feel the amenities, like the pool towels, fall short. While the location is generally considered convenient, it can come with noise during events.
The rooms are described as comfortable but some cite concerns with noise and outdated decor. Critiques often center around perceived value, as some guests question the cost relative to the services provided.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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Traveller rating
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Detailed Reviews
The Westin Waltham has everything you typically find in a Westin Hotel- Including the White Tea Scent in the Lobby and the Heavenly Collection Bedding. This hotel was close enough to Boston that a simple rental car took us most places we needed to go and was affordable. We will gladly stay here again.
They are working on making the garage more accessible- currently is has low ceiling and difficult to maneuver with tight parking spaces. This hotel needs Electric Vehicle dedicated Charging areas.
They are working on making the garage more accessible- currently is has low ceiling and difficult to maneuver with tight parking spaces. This hotel needs Electric Vehicle dedicated Charging areas.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 4 Oct 2023
Thank you so much for your wonderful feedback! We're so happy to have provided you with a great experience during your stay. The improvement suggestions you have brought up are certainly valid, and a possible implementation strategy is currently being discussed within our leadership team. We hope to welcome you back to the hotel again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great location. The staff is very lovely. Parking is convenient, easy, and $20 a night self-park. The rooms are in good shape, and it is a bustling hotel. The fitness center is okay. The two treadmills I tried to use did not work, but there are probably a dozen various cardio machines. The pool is tiny but warm. There is no lounge floor. There was no mini bar in the junior suite we stayed in. Room service and all food service ends before 10 pm. The $25 breakfast buffet was on par with a typical complimentary Residence Inn breakfast. There didn't appear to be enough staff to handle a la carte breakfast orders. Overall, it is a nice, clean hotel, but not a top-tier Westin in terms of services and the price charged per room.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Be prepared for a nice hotel without the usual services available at a Westin.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 11 Nov 2024
Thank you so much for taking the time to provide such a detailed review. I sincerely appreciate you highlighting the cleanliness and our staff as a positive from your stay. The rest of your constructive feedback has been shared with our management team, as we certainly expect to be more than just an average hotel. Should you find yourself in the area again, we would love another opportunity to host you and provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Hotels generally are notorious for ruining your sleep with bedside alarm clocks going off at all hours. I always try to unplug alarm clocks upon arrival. The alarm clock in my room however was wired into the wall through a socket that was behind the bed frame. Impossible to unplug. Not ideal. So I examine the clock to ensure the alarm is off. There was a bell symbol with the word OFF on its digital face — alarm off, right? You’d think, but you’d be wrong. After a late evening out, I was riled from sleep at 6:00am by this bloody alarm — and of course, in the dark, the only obvious button to press was Snooze, which subjected me to multiple rounds of slamming this tortuously inadequate button. If I could go back in time and throw this crappy little clock (an “amenity”) through the window, I would. Being thusly distributed ruined my sleep and the long day I had ahead of me. I told the front desk staff about the errant alarm and they offered a tepid “sorry” and comped my $15 overnight parking fee. Yippee. I guess my peace and serenity at this property isn’t worth the full room rate that I paid. To management: remove these ridiculous relics from your rooms, or at bare minimum make every guest an express guarantee that they will not bear the onus of having to figure out how to disarm the alarms. Jesus Crisis.
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 12 Dec 2023
Thank you so much for providing this feedback, Megan. I am so sorry that this was your experience, as you are absolutely right that our guests should not be woken up by the alarms in the room. It is certainly standard procedure for these to be reset each time a guest checks out of a room, so I sincerely apologize that this was not done in this case. Disturbing your peace and serenity is absolutely the last thing we would want to do. I will discuss this with our Housekeeping leadership team to ensure that this is addressed and will not happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is an extreme disappointment because it looks beautiful from the outside and it’s in a great location, but I have stayed here three times and two of the three times there has been a very loud and overbearing Convention. One was a salsa convention a couple years ago and I thought I would give it another chance this year and there was an anime convention. I’m not sure which was worse, but the attendees were everywhere and very loud.
In addition to that, the first room I was given had a terrible smell so I asked for another one, and they did find me one that smelled better. It was clean enough, but not so much the common areas. When I got downstairs for my coffee the next morning around 7 AM, there was leftover food and drink and crumbs on the tables from the night before. They obviously cater to conventions and groups that are very loud and unruly and I will not be staying here again.
In addition to that, the first room I was given had a terrible smell so I asked for another one, and they did find me one that smelled better. It was clean enough, but not so much the common areas. When I got downstairs for my coffee the next morning around 7 AM, there was leftover food and drink and crumbs on the tables from the night before. They obviously cater to conventions and groups that are very loud and unruly and I will not be staying here again.
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Date of stay: August 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 11 Nov 2024
Thank you so much for your feedback, as disappointing as it is. I'm so sorry to hear that your stay was disturbed by the different groups that were also staying with us. Our team should still be able to provide you with a pleasant experience no matter the circumstances, so I sincerely apologize that this wasn't the case for two of your stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great dining experience - our server Elizabeth was terrific. She really enjoys her work and you can see it! We had the buffet which was fresh, hot and delicious!
The oatmeal was the “real” oatmeal (not the instant kind).
Thank you very much
The oatmeal was the “real” oatmeal (not the instant kind).
Thank you very much
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 27 Dec 2023
Thank you so much for your kind words about your dining experience, and especially for highlighting the service of Elizabeth! She brings an amazing energy to the hotel and we're so happy to hear that she made a positive impact on your stay with us. We look forward to welcoming you back to the hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately we stayed for 4 nights at this hotel whilst there was a salsa convention on at the same time. Was woken up at 1am with the smell of weed coming through the air conditioning and then on subsequent nights the smell of food. In addition we were kept awake throughout the nights by salsa guests thinking it’s ok to party in their rooms and public corridors, disturbing other guests who were trying to sleep. This hotel is not managed properly. It was the third time this salsa convention had taken place at the hotel so you would have thought they would put other guests in a quieter area of the hotel to avoid any problems but this wasn’t the case! We were offered to move rooms at 1.30am which we declined as we just wanted to sleep as we had a wedding the following day. We were given 10,000 Marriott points as compensation which equates to a third of one nights stay which is insulting considering what we endured over our 4 night stay. A truly awful experience and not made any better by the current management. Do not stay here! Courtyard Hotel in Waltham is much better.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip: Don’t stay at this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 4 Sept 2024
Thank you very much for providing your feedback. I'm so sorry to hear your stay was disturbed by other guests attending an event at the hotel, especially as you were visiting for such a special occasion. That is certainly not the experience we want to provide for our guests. Our expectation would be for our security team to prevent or properly respond to any such disturbance so that it doesn't continue, so I sincerely apologize if this was not the case. While I absolutely understand your frustration with your stay, my hope is that you might give us another chance to provide what I know would be a much better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While spending Christmas with our daughter and her husband’s family we stayed 5 nights at the Westin. Our stay was pleasant but unfortunately we had to move rooms after the second night due to loud noises and incense burning tfe previous nights. The staff was accommodating but it was a hassle. We were pleased with the cleaning during the holidays and our package included breakfast which is a plus as the Buffett and menu selections are above average.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 29 Dec 2023
Thank you so much for your wonderful feedback, although I'm so sorry to hear that your stay was negatively impacted by other guests. I'm glad to hear that our staff was accommodating, but of course our hope is that your experience would be better than what it was. Thank you again for sharing your review, and I hope you and your family have a great holiday season!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Westin Waltham Boston for a work conference for one week and the experience was disappointing.
First, they charged me almost $900 for my stay - which was supposed to be charged to the company - and all they could say is that it was a “mistake”. It took all week for them to return the charge to my card. In speaking with other coworkers, warning them to check their accounts, they were also charged various amounts - one person was charged $1600!
Next, the Wi-Fi was terrible. I was unable to take calls via zoom with my camera on because the network was super unstable.
Finally, we ate at the hotel restaurant for dinner and it took an hour to get a cocktail drink and then an additional hour to receive our food, which had to be recooked because it was cold. And no, it was not busy.
I’m not sure I’ll be staying at this Westin again.
First, they charged me almost $900 for my stay - which was supposed to be charged to the company - and all they could say is that it was a “mistake”. It took all week for them to return the charge to my card. In speaking with other coworkers, warning them to check their accounts, they were also charged various amounts - one person was charged $1600!
Next, the Wi-Fi was terrible. I was unable to take calls via zoom with my camera on because the network was super unstable.
Finally, we ate at the hotel restaurant for dinner and it took an hour to get a cocktail drink and then an additional hour to receive our food, which had to be recooked because it was cold. And no, it was not busy.
I’m not sure I’ll be staying at this Westin again.
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Review collected in partnership with this hotel
Date of stay: October 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 11 Nov 2024
Thank you so much for providing this detailed review, as disappointing as it is. I'm so sorry to hear there was a mistake made by our team regarding payment and that it took so long to resolve. Your feedback about the restaurant has been shared with our team as well, since those wait times are completely unacceptable. I hope you're able to give our team another chance, as I know we're more than capable of providing a much better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for the weekend and it was a great experience! The beds were cozy like falling into a cloud, breakfast was served in their restaurant and was served fresh, and the staff were helpful and friendly! Overall don’t hesitate to book your stay here at the westin! You’ll get more than what you pay for!
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Date of stay: December 2024Trip type: Travelled solo
Room Tip: The restaurants around are worth trying!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 23 Dec 2024
Thank you so much for providing such great feedback! We're so happy that you were able to sleep so well and had a great breakfast. I also truly appreciate your kind words about our staff! Hopefully we can welcome you back to the hotel the next time you're in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After I neglected to make a reservation for my overnight business trip, I tried to make one with only 24 hours notice only to discover the hotel was sold out. I asked the hotel’s management to let me know if something opened-up last minute for me - not expecting anyone to remember or have the time to reach back out - and they DID. I couldn’t believe how attentive, “on it” and thoughtful they were to reach out and help me solve a problem last minute. Incredibly grateful, and impressed with the attentiveness
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Brown, General Manager at The Westin Waltham Boston
Responded 1 Apr 2024
Thank you so much for your wonderful review, Janet! We were so happy to accommodate you and always appreciate you staying with us! We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure. Don't think so.
I assume you call the hotel.
Hi Kiakel, thank you for reaching out! Yes we do have roll out beds that can be put in your room for an extra fee of $25. Please reach out if you have any other questions!
Hi Emilee C, Thank you for inquiring and our traditional king rooms are our base hotel rooms. Our deluxe rooms have additional amenities such as (but not limited to): iHome alarm clocks, Bose Bluetooth speaker, higher floor location and additional bathroom toiletries. Our Reservoir (premium) Rooms carry the enhanced amenities of a deluxe room but have our best views in the hotel,
Our hotel shuttle only heads to local destinations/offices. Should you need transportation to/from the airport, we advise a taxi cab which will cost approximately $70.
"Parking seemed plentiful. Workout room was clean and had plenty of up-to-date and well maintained equipment."Read full review
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PRICE RANGE
$196 - $529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin waltham-boston hotel waltham, westin waltham boston, waltham westin
LOCATION
United StatesMassachusettsWaltham
NUMBER OF ROOMS
351
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTHE WESTIN WALTHAM BOSTON | UPDATED 2024 Hotel Reviews & Price Comparison (MA) - Tripadvisor
Frequently Asked Questions about The Westin Waltham Boston
Which popular attractions are close to The Westin Waltham Boston?
Nearby attractions include Prospect Hill Park (0.8 km), Costco (0.7 km), and Veterans Memorial Skating Rink (0.9 km).
What are some of the property amenities at The Westin Waltham Boston?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Waltham Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Waltham Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Waltham Boston?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Waltham Boston?
Conveniently located restaurants include Copper House Tavern, Bertucci's Italian Restaurant, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Westin Waltham Boston?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at The Westin Waltham Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Waltham Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Westin Waltham Boston?
Many travellers enjoy visiting Minute Man National Historical Park (7.4 km), Lexington Green (6.8 km), and Walden Pond State Reservation (8.0 km).
Is The Westin Waltham Boston accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.