Residence Inn Boston Waltham
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Residence Inn Boston Waltham

Traveller (45)
Room & Suite (35)
Residence Inn by Marriott Boston Waltham
Videos (1)

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Avg. $252 /night, 2/6 - 2/7
$509
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$353
per night
$197
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About

#11 of 14 hotels in Waltham
4.1 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Sleep Quality
Take advantage of more places and spaces to maximize your extended stays, at Residence Inn Boston Waltham. Our dual branded hotel in Waltham, MA helps guests feel connected while they travel with thoughtful amenities and friendly, round-the-clock service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Business Centre with Internet Access
Baggage storage
Concierge
Non-smoking hotel
Laundry service
Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Charming
Languages Spoken
English
Hotel links

Reviews
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Detailed Reviews
Tasteful1974 wrote a review Jun 2021
Lancaster, Pennsylvania
3.0 of 5 bubbles
"Mixed" describes not only my experience but a Marriott facility housing two brands--Residence and Fairfield. This is a clean and modern facility with many positives:
• Thermostat under occupant control, as opposed to motion sensing at nearby competitors.
• Comfortable bed and pillows
• Pleasant staff
• Decent room rate
• Purported Covid cleanliness practices

Unfortunately, there were negatives. The worst was noise. Traffic could be heard in the room at all times. Of the several hotels in the immediate area, this one is the closest to busy Interstate 95. Our room faced this highway. Next was the shower valve handle moving by gravity making temperature regulation in the comfort range impossible. The next morning, I asked for another room. Disappointingly, the front desk manager was unsure he could provide one until much later in the day. I, then, asked to have the shower valve repaired. He replied that he would send the technician to the room after he arrived at 3:00 PM. The repair occurred at 4:00 PM.

The facility’s Covid procedures stipulated that extended stay cleaning would be performed on the 4th and 7th day of the stay. Towel replenishment and trash removal sooner than that required that the guest place them outside the room by 9:00 AM.

Primarily due to the road noise, I do not plan to return.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
william z wrote a review Dec 2021
Wrentham, Massachusetts
5.0 of 5 bubbles
The location of the hotel is not ideal as it is located in an isolated side street that isn't in walking distance of anything, except a Costco store. However, the rooms are large, the accommodations are comfortable, there is a bar and they serve breakfast, and the price is great. If you are doing business in the Waltham area or just need a room for the evening to enjoy any of the good restaurants in the area, this is a great place to stay.
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Date of stay: December 2021
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan S wrote a review May 2022
3.0 of 5 bubbles
The good:

Newer property
Abundant free self parking
Comfortable lobby
Acceptable (free) breakfast.

Needs improvement:

Poor water pressure in shower.
Management neglected to reply to my email requesting a room assignment away from highway. (I did receive my room of choice but without acknowledgement which is unusual for a Titanium member).
Requested mobile key via the App. Received a reply just before checkout the next day that my mobile key is being prepared.
Torn cloth on ottoman in room.
At check-in, no acknowledgment of my Marriott Titanium status. Had to ask for bottle of water at reception as none was offered.
Bright flashing smoke detector above bed that emitted random bursts of white light.
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Date of stay: May 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Request room away from highway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo Santos, General Manager at Residence Inn Boston Waltham
Responded 17 May 2022
Dear guest, Thanks for staying with us and sharing your experience. We appreciate your time and apologize for any inconvenience you had during your stay. We have shared your comments with our leadership team in order to prevent the same issues from occurring in the future. Thanks for being a Bonvoy Titanium Elite member. Regards, Management
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JocelynS wrote a review Jun 2022
New Jersey
2.0 of 5 bubbles
There is great room for improvement at this property, especially in the area of courtesy/service. The room is fine, but what everyone should know is this Residence Inn is shared in the same building as Fairfield Inn. The rooms in both hotels are identical, however, the RI rates are about $30 more.All services are shared, ie, gym, breakfast, etc. As Gold Elite members I was charged for a bottle of water upon check in. What's the most bothersome, however, is they are still trying to live as if we are in a permanent pandemic in that no rooms are cleaned unless one is staying 4 nights. However, there is a sign on the TV - "Housekeeping will only be provided at your request. If you would like to schedule a service, please let us know". So, with that, I let them know. I was told by Elmer (very rudely) that they only service every 4 days. After my insistence that we just want the bed made and towels left, the service was done. The next morning, I asked for the exact same thing - just a made bed and new towels. He was extremely rude, told me I already had service and that they would not do it. I showed him the sign on the TV which I had a photo of. He basically turned his back on me and said it wasn't happening. I was not asking for anything unusual in a hotel. Daily maid service, and with the sign they put out, I just needed to "request service". The night we returned to an unmade room, I spoke to the woman who works at the front desk in the evening. She too, agreed with me, that the hotel should now be offering daily service. I sent an email to the general manager, Mr. Santos, more because I was more concerned about Elmer's rudeness, but also to inquire as to why a sign was up telling guests to just request service and why that service request was completely ignore. I will not return to this hotel, and would not recommend it at all. This is a business/industrial area, and there are plenty of other choices in the area.
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Date of stay: June 2022
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo Santos, General Manager at Residence Inn Boston Waltham
Responded 7 Jun 2022
Dear guest, Thanks for sharing your experience. We appreciate your time to write a review about your past stay at our hotel. We apologize for the inconvenience and will definitely pass your comments to our Front Office and Housekeeping leadership in order to improved our service. Regarding the brands, Residence Inn and Fairfield rooms are completely different. Our guest for both properties do share the same public spaces though. We have responded to your email and purchased you 10,000 points. Thank you again for staying with us! Regards, Management
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H3474XQmarka wrote a review Mar 2024
DeWitt, New York
1.0 of 5 bubbles
I have stayed at this hotel several times in the past. The parking fee is being increased every time. It is a suburban hotel and parking should be free. I am a titanium Marriott Bonvoy member. My membership is never acknowledged or appreciated at this hotel. They have always waved the parking fee for me , as they do for corporate stays and at this visit I asked for it to be waved at checkin and I was told it wouldn’t be a problem. Of course the charges were on my bill. I brought this to the attention of the desk staff at checkout and was told that they can no longer wave the parking fee, even though I was told at check in that I would not be charged. At every stay the wear and tear at this hotel becomes more evident. No daily housekeeping, even upon request. Breakfast was like feeding time at the zoo. I don’t know where the breakfast pictures that are posted on previous reviews were taken, but it was nothing like what I experienced.
There are better choices.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LongIslandDonna wrote a review Jun 2022
Long Island
2.0 of 5 bubbles
We have stayed at this hotel before. It is new and very attractive. Our recent stay was very disappointing. Long story short: when we spoke to the front desk about the problems we had with our room we received NO help. The front desk gentleman looked at me as if he was wondering why I was telling him what our room had lacking. Needless to say, when we returned to the hotel in the late afternoon, housekeeping had never come and we still had no linens and no soap for the shower. I am perplexed by the utter lack of customer service. I am also angry that I paid a lot of money to stay in a hotel that did not provide essential services that I paid for. An email to Marriott regarding my stay, resulted in the lip service you see below from the manager of the hotel.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo Santos, General Manager at Residence Inn Boston Waltham
Responded 16 Jun 2022
Dear guest, Thank you very much for taking the time to share your experience. We have already shared your feedback with our housekeeping leadership team to prevent the same issues from occurring in the future. I understand your frustration and I apologize for inconvenience. We will work harder to elevate our service and provide you a better experience in the future. Please feel free to contact us if you need anything. Regards, Management
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Christian F wrote a review Nov 2020
5.0 of 5 bubbles
Kristina, our incredibly helpful contact at the hotel, coordinated room blocks, changing guest stays, and the pandemic all the while giving my wife and I quality treatment during our stay during our downsized wedding. The Hotel was very clean, followed protocols and made the guests feel comfortable and welcome at the same time. They surprised us with champagne and chocolate covered strawberries, which was a very sweet gesture. We forgot many different items and the front desk happily provided us with toothbrushes, makeup wioes, etc which made the stay more comfortable. We also slept in past breakfast and they were kind enough to save use packaged items to eat the next morning. The staff was polite and as you can see, very thoughtful. The rooms in the hotel are very modern, spacious, and comfortable while being in a convenient location.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Marksberry, Guest Services / Front Office at Residence Inn Boston Waltham
Responded 12 Nov 2020
Dear Guest, Thank you so very much for the 5 stars and such a great and detailed review. We are so happy you chose us for your wedding plans and thrilled we made your stay the very best. Hope to see you again very soon! Sincerely, Residence Inn Waltham
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TGillespie222 wrote a review May 2022
Leesburg, Virginia
2.0 of 5 bubbles
In my opinion, the primary job of a hotel is provide you with a restful sleep. And that is something that this hotel did not provide. If you look at google maps, you can see that the longest wing of the hotel sits only 100 feet from an eight lane Interstate. Even with earplugs, I couldn't ignore the constant sound of 18-wheelers engine braking down the hill all night. I was foggy-headed the next day and struggled to accomplish my business responsibilities. If you have to stay at this hotel, make sure they give you one of the rooms far from I-95! The hotel isn't very old, but they seemed to have forgotten any effort at sound proofing.
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Date of stay: May 2022
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room that does not sit right up against I-95.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ricardo Santos, General Manager at Residence Inn Boston Waltham
Responded 9 May 2022
Dear Guest, Thank you very much for sharing your experience. We apologize for the inconvenience of you not being able to have a good night of sleep. We totally understand your frustration and will try to come up with a solution so we can better serve you in the future. Please let us know us in advance and we may be able to have you stay in a different section of the hotel. Thank you again, Management
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NAB wrote a review May 2023
Washington DC, District of Columbia
3.0 of 5 bubbles
Spacious room. Missing a few details like a safe. Rooms lack personality (some kind of art work would be nice). No recognition of bonvoy status. Lame parking charge. No cleaning service during stay is annoying and will make me not return. Could’ve been a great experience.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Parking charge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Residence Inn Fairfield Inn, Guest Services / Front Office at Residence Inn Boston Waltham
Responded 6 May 2023
Dear Guest, Thank you very much for sharing your experience. We apologize for the inconvenience. We totally understand your frustration and will try to come up with a solution so we can better serve you in the future. Thank you,
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Report response as inappropriate
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Horace Alleyne wrote a review Feb 2021
Boston, Massachusetts
5.0 of 5 bubbles
Hands down my favorite hotel in the area! A true hidden gem. All the staff are professional and very friendly. Eric, Kristina, Christine and Shane are amazing, they always go above and beyond to accommodate your needs with a smile on their face. The housekeeping staff does a phenomenal job, the rooms are always spotless! This is always my first choice hotel when staying in the area! Would definitely reccomend booking your stay here!
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gaurav S asked a question Aug 2023
New York City, New York107 contributions8 helpful votes
Does this Mariott property offers points in lieu of giving up room cleaning, every night?
Answer from BW0831
Canastota, New York47 contributions27 helpful votes
Not sure if it is the closest... but I suggest MBTA-Riverside. Just a few exits south on I-95 from Waltham. Tons of parking and trains every 10 minutes or so. Be sure to download PayByPhone app for parking. Less than a 10 minute ride from hotel.
janinepm asked a question Sept 2018
New York City, New York4 contributions
is there a place to jog and is there a supermarket nearby?
Answer from LoyalT
Albany, New York, United States30 contributions31 helpful votes
There is a supermarket nearby, less than a five minute drive.
needham 48 asked a question Aug 2018
Sheffield, United Kingdom149 contributions22 helpful votes
When is this hotel opening?
Hseenam Ramuk wrote a tip Jun 2023
Maitland, Canada11 contributions
5.0 of 5 bubbles
"The car parking is chargeable at the property. We paid 6 USD for a 24 hour timeline."
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NAB wrote a tip May 2023
Washington DC, District of Columbia430 contributions119 helpful votes
3.0 of 5 bubbles
"Parking charge"
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Shark1952 wrote a tip Oct 2022
Amsterdam, The Netherlands19 contributions27 helpful votes
5.0 of 5 bubbles
"Do not Take a room facing I95 highway. Too noisy."
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Dave wrote a tip Jun 2022
Philadelphia, Pennsylvania2 contributions1 helpful vote
5.0 of 5 bubbles
"Face opposite highway"
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Dan S wrote a tip May 2022
5 contributions3 helpful votes
3.0 of 5 bubbles
"Request room away from highway"
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Not the right property for you?
There are more places to choose from in the Waltham area.
PRICE RANGE
$194 - $314 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsWaltham
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RESIDENCE INN BOSTON WALTHAM - Updated 2024 Hotel Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about Residence Inn Boston Waltham
Which popular attractions are close to Residence Inn Boston Waltham?
Nearby attractions include Marshalls (0.8 km) and Costco (0.8 km).
What are some of the property amenities at Residence Inn Boston Waltham?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn Boston Waltham?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Residence Inn Boston Waltham?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Residence Inn Boston Waltham?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Boston Waltham?
Conveniently located restaurants include Copper House Tavern, Not Your Average Joes, and Bertucci's Italian Restaurant.
Are there opportunities to exercise at Residence Inn Boston Waltham?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Residence Inn Boston Waltham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residence Inn Boston Waltham?
Many travellers enjoy visiting Minute Man National Historical Park (7.9 km), Lexington Green (7.6 km), and Lexington Visitors Center (7.3 km).
Is Residence Inn Boston Waltham accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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