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Residences at Tewksbury
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Avg. $262 /night, 11/9 - 11/10
$277
per night
$241
per night
$204
per night
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3.0
#3 of 6 hotels in TewksburyLocation
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Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Outdoor pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
20 International Place, Tewksbury, MA 01876
Getting there
Boston Logan International Airport
36.2 km•
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Manchester Municipal Airport
35.9 km•
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Car Hire
682 Restaurants
within 10 kilometers
165Reviews4Q+A26Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Friendly and helpful staff. Our housekeeper was outstanding. Location was very convenient for us to visit from Boston to Newburyport. Quiet at night with separate AC in living area and bedroom of our 1 bedroom suite.
However the building itself was badly in need of refurbishing. Many dings, dents, poorly done repairs in carpets, walls, etc Run-down nature of the building probably contributed to patrons’ littering, leaving dog hair in halls, elevators, etc. Despite positives i wouldn’t chose this hotel again.
However the building itself was badly in need of refurbishing. Many dings, dents, poorly done repairs in carpets, walls, etc Run-down nature of the building probably contributed to patrons’ littering, leaving dog hair in halls, elevators, etc. Despite positives i wouldn’t chose this hotel again.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Tewksbury, General Manager at Residences at Tewksbury
Responded 3 Aug 2021
Thank you for the comments regarding your recent stay at the Towneplace Suites in Tewksbury Feedback is key in helping us to continually improve and in making the experience the best it can be. Thank you for taking the time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was clean, pool was clean but cold. Due to covid breakfast was limited but could have done more. Front desk staff made the stay. Kind, courtesy at every interaction and very helpful. Lots of parking.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for one night--thank goodness only one--on business. I frequent the Towne Place chain around the country as I find them to be clean, comfortable, a good value and somewhat homey everywhere...except this one.
The room was surprisingly dirty for a TP. The window curtains in both bedrooms had large stains all over them (looked like grease or something), the carpet was dirty and had spots all over, the shower curtain had lots of mold on the inside, and the furniture and kitchen appliances had gouges and dings galore. To top it off, the high speed internet wasn't working.
They actually upgraded me to a 2BR suite without asking (they said my originally booked 1BR studio was not available), so that was a plus. However, the girl who checked me in had a strange sense of humor. When I thanked her for upgrading me, she remarked something like, "well we did it because we found this big roach in your original room" and then laughed about it. I'm sure she was joking--but that is not the type of joke you want to make if you check in hotel guests.
I complained to the manager the next morning about the condition and dirtiness of the room, so I hope they listened and did something about it. I would not go back to this property if visitng the Lowell area again as there are many other choices and considering what you pay for a TP you can do better elsewhere in the area.
The room was surprisingly dirty for a TP. The window curtains in both bedrooms had large stains all over them (looked like grease or something), the carpet was dirty and had spots all over, the shower curtain had lots of mold on the inside, and the furniture and kitchen appliances had gouges and dings galore. To top it off, the high speed internet wasn't working.
They actually upgraded me to a 2BR suite without asking (they said my originally booked 1BR studio was not available), so that was a plus. However, the girl who checked me in had a strange sense of humor. When I thanked her for upgrading me, she remarked something like, "well we did it because we found this big roach in your original room" and then laughed about it. I'm sure she was joking--but that is not the type of joke you want to make if you check in hotel guests.
I complained to the manager the next morning about the condition and dirtiness of the room, so I hope they listened and did something about it. I would not go back to this property if visitng the Lowell area again as there are many other choices and considering what you pay for a TP you can do better elsewhere in the area.
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Date of stay: February 2006Trip type: Travelled on business
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I LOVE Marriott and even other Townplace suite hotels but NOT the one I stayed in last night at Tewksbury Ma last night Tuesday March18 departing the 19th. It is motel like unlike Marriott completely as the mattress caved in the middle as one would in a hammock. The stove was also a disappointment as the stove top was broken and you could not put pans on it at all so the moved us however we asked for an upgrade we would pay for however they said NO as all they had were studio rooms so tight and cramped I would NEVER stay here again.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM T, General Manager at Residences at Tewksbury
Responded 19 Mar 2020
Thank you for taking the time to give us your feedback. Be assured this is not the kind of service that we would like to offer you and I understand your dissatisfaction. I would like to personally apologize and hope that you will give us another opportunity to show you that this was a rare experience. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They are using most of this hotel as long term housing for shady characters. Did not feel safe at all. Room was run down. Pull out mattress was like springs with a napkin on top. No person should be asked to sleep on something like that. Marriott should be ashamed to put their name on this place. Makes me reconsider booking any Marriott properties in the future.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inflexible checkout time. Room previously occupied by smokers and chemicals used to camouflage. Had to keep windows open entire stay. Corridor wreaked of cooking smells. Sketchy security with main door left open at night (duct tape used to disable lock), no reception, and fire door left open. Chocolate crushed into carpet not cleaned up from previous guest.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filthy filthy carpets! Litter& butts outside.Only one glass and one knife in kitchen.No tub stopper if you wanted a bath. Comforter had fresh stains. Pillows smelled bad.Needs help!!
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Date of stay: September 2011
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kudos to Marriott 800 for finding this room when Boston was booked solid and Expedia's "guaranteed" reservation elswhere was full at 10:15 P.M. on a Saturday night. We stayed 2 nights at this property and would never go back. It does mot meet Marriott standards and needs a total update.
1. Upon checking in at 11:00 P.M. I requested a second night at AAA rate. Clerk was friendly but I went to the room to confirm the rate at it should have been $118 instead of $132. He corrected it when I called the fron desk.
2. Drain in only bathroom sink did not work and took 4 minutes to drain. I called first thing in the morning and different clerk said she would have it fixed by late afternoon. Got back in the evening to find out still clogged.
3. Room stunk of Glade/air freshenter which was putred.
4. You could see though wash cloths when wet!
5. TV is 18" off the ground at foot of bed on a swivel you need ro squeeze by!
6. No bill under the door on the day of checkout. I went across the parking lot in the rain to the office and it was empty! I waited over 15 minutes and then called the 1-800# when clerk walked in. She said she had call to go on. (Too bad it wasn't for my drain the day before!)
This property needs a house cleaning in many ways IMO.
1. Upon checking in at 11:00 P.M. I requested a second night at AAA rate. Clerk was friendly but I went to the room to confirm the rate at it should have been $118 instead of $132. He corrected it when I called the fron desk.
2. Drain in only bathroom sink did not work and took 4 minutes to drain. I called first thing in the morning and different clerk said she would have it fixed by late afternoon. Got back in the evening to find out still clogged.
3. Room stunk of Glade/air freshenter which was putred.
4. You could see though wash cloths when wet!
5. TV is 18" off the ground at foot of bed on a swivel you need ro squeeze by!
6. No bill under the door on the day of checkout. I went across the parking lot in the rain to the office and it was empty! I waited over 15 minutes and then called the 1-800# when clerk walked in. She said she had call to go on. (Too bad it wasn't for my drain the day before!)
This property needs a house cleaning in many ways IMO.
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Date of stay: August 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sadly, I must offer a negative review for this property. Having glanced at other reviews for the TownePlace Suites Tewksbury, I see I am not alone. Management needs to pay attention to the dirty look, as well as the unpleasant smell. The hallway smelled bad, the elevator smelled bad, and the room smelled bad. As a Marriott Platinum Elite member, I stay at various Marriott properties frequently. Next time I'm in the Boston area, however, I'll skip this particular location.
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Date of stay: May 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay A, General Manager at Residences at Tewksbury
Responded 11 Jun 2013
Dear Guest, Thank you for staying with us and for the feedback. We meet at least once a week with the whole team and go through our guests comments and feedback so we can improve and recognize our staff members. Marriott strives to give an exceptional service and we are commited to deliver just that. Sorry we did not meet your needs this time but I hope you give us another try if you ever coming back to this area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a two room suite for the 2nd time and found the housekeeping services to be pretty bad both times. Since many are here for a very long stay, they can put up with the hit or miss service as eventually they will get things done. We stayed for two weeks each time and spent much of that time frustrated, chasing down toilet paper or towels, and doing things like making the beds ourselves. There is very little in the way of cooking pots/pans, so don't plan on really cooking there. The free cereal/tea/fruit at breakfast time is convenient though. Our room looked worn and in need of updating/makeover. There was gum stuck to one of the blankets. The tvs were tempermental and sometimes took 10 tries to turn them on. If you get a good rate, it is worth it. If you are long-term, it is spacious enough if you get the 2 bedroom suite. The studios have no room to hang/put your clothes so don't bother to stay there longterm. Location good right next to highway, Cracker Barrel, gas station w/ a Dunkin Donuts, and more restaurants nearby.
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Date of stay: May 2012Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Stay in the 2 bedroom suites.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes there ls lron ln the room
I'm sorry, while I know most national chains offer that option - I've never had occasion to ask about it myself. I'd suggest contacting Marriott's main information line or this location specifically to check. Their number in Tewksbury is 978-863-9800
I suggest you ask the hotel.
"If you'd like a quieter atmosphere, request a room on a high floor away from the elevator or away from close proximity to the stairwell."Read full review
PRICE RANGE
$204 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites boston tewksbury/andover hotel tewksbury, towneplace suites tewksbury
FORMERLY KNOWN AS
TownePlace Suites Boston Tewksbury/Andover
LOCATION
United StatesMassachusettsTewksbury
NUMBER OF ROOMS
93
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Residences at Tewksbury
What are some of the property amenities at Residences at Tewksbury?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Residences at Tewksbury?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residences at Tewksbury?
Guests can enjoy free breakfast during their stay.
Is parking available at Residences at Tewksbury?
Yes, free parking is available to guests.
Are there opportunities to exercise at Residences at Tewksbury?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Residences at Tewksbury?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residences at Tewksbury?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Residences at Tewksbury accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.