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Residence Inn Boston Tewksbury/Andover
1775 Andover Street, Tewksbury, MA 01876
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Avg. $307 /night, 11/8 - 11/9
$307
per night
$273
per night
$238
per night
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3.5
#1 of 6 hotels in TewksburyLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
See why so many travelers make Residence Inn Boston Tewksbury/Andover their hotel of choice when visiting Tewksbury. Providing an ideal mix of value, comfort, and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat-screen TV and a kitchenette, and guests can go online with free wifi provided by the hotel. The property also boasts a pool and complimentary breakfast to help make your stay more enjoyable. If you are driving to Residence Inn Boston, free parking is available. While in Tewksbury, you may want to check out some of the restaurants a short walk from Residence Inn Boston - Tewksbury Hotel, including Cracker Barrel (0.1 mi) and LongHorn Steakhouse (0.4 mi). At Residence Inn Boston Tewksbury/Andover, your comfort and satisfaction come first, and they look forward to welcoming you to Tewksbury.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Salon
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
1775 Andover Street, Tewksbury, MA 01876
Getting there
Boston Logan International Airport
36.2 km•
See all flights
Manchester Municipal Airport
35.9 km•
See all flights
Car Hire
710 Restaurants
within 10 kilometers
262Reviews8Q+A69Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
+1
Our second time here visiting family in the Boston area. Overall the place is a great value. We had a 2 bedroom suite and a 1 bedroom suite, loved having the full kitchen and the extra space. We didn’t cook, but the kitchen was fully stocked and even had dish soap and dishwasher detergent. Elly at the front desk was welcoming and put our rooms as close together as possible. The rooms are spacious, beds were clean and comfortable, but the decor needs a serious upgrade.
Two years ago we were here and the rooms needed updating, but unfortunately they were still slightly musty and worn looking. Old ugly carpet, uncomfortable couch, dresser drawers broken and off-track, sliding mirror door off track, and our walk-in shower leaked so badly it was like a small pond on the bathroom floor every time we showered!
On a positive note, the daily free breakfast was great. Eggs, toast, bagels, sausage or bacon, oatmeal, cereal, waffles, bananas and oranges, yogurt, juice. There was something for everyone and we filled up for the day. And the parking was plentiful and well-lit.
The front desk staff were friendly and didn’t even mind when we stayed in the lobby watching the World Cup and playing cards until midnight! We also enjoyed taking a dip in the pool this trip, although the whole separate key at the front desk is a bit of an annoyance and the pool towels stored in an ugly old plastic tub was a bit of a disappointing surprise.
I would have loved to given this Residence Inn a five star review, but it’s just not quite there. Hopefully room updates are scheduled soon and we would definitely consider staying there again.
Two years ago we were here and the rooms needed updating, but unfortunately they were still slightly musty and worn looking. Old ugly carpet, uncomfortable couch, dresser drawers broken and off-track, sliding mirror door off track, and our walk-in shower leaked so badly it was like a small pond on the bathroom floor every time we showered!
On a positive note, the daily free breakfast was great. Eggs, toast, bagels, sausage or bacon, oatmeal, cereal, waffles, bananas and oranges, yogurt, juice. There was something for everyone and we filled up for the day. And the parking was plentiful and well-lit.
The front desk staff were friendly and didn’t even mind when we stayed in the lobby watching the World Cup and playing cards until midnight! We also enjoyed taking a dip in the pool this trip, although the whole separate key at the front desk is a bit of an annoyance and the pool towels stored in an ugly old plastic tub was a bit of a disappointing surprise.
I would have loved to given this Residence Inn a five star review, but it’s just not quite there. Hopefully room updates are scheduled soon and we would definitely consider staying there again.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After staying 2 nights to visit friends/family in the vicinity, we were surprised how the exterior of this property is in need of a serious renovation. Rotted trim work, peeled paint, rusted stairwells, and stained sidewalks greet us throughout the property. I’m sure in years past this property was a shining star but now it’s a tired worn-out property drastically in need of some TLC.
On the flip side, our room (while dated) was clean and in good order. Bed was comfortable and bathrooms clean. Water pressure very adequate in the shower. Even though our room faced I495, the noise level was minimal.
The location of the property is ideal and the breakfast fine. Breakfast staff was very attentive to keeping the buffet stocked and surroundings clean. Front desk staff we encountered during our stay were polite and attentive. Exercise room was clean and adequate to provide for a good workout.
Overall we would be surprised if Marriott corporate office is not concerned with the overall external structural appearance of this property to let the owners continue to carry the Marriott name. While we cannot say this property missed the mark in all categories, it did not meet our expectations of what a Marriott property should aesthetically present to its customers upon arrival.
On the flip side, our room (while dated) was clean and in good order. Bed was comfortable and bathrooms clean. Water pressure very adequate in the shower. Even though our room faced I495, the noise level was minimal.
The location of the property is ideal and the breakfast fine. Breakfast staff was very attentive to keeping the buffet stocked and surroundings clean. Front desk staff we encountered during our stay were polite and attentive. Exercise room was clean and adequate to provide for a good workout.
Overall we would be surprised if Marriott corporate office is not concerned with the overall external structural appearance of this property to let the owners continue to carry the Marriott name. While we cannot say this property missed the mark in all categories, it did not meet our expectations of what a Marriott property should aesthetically present to its customers upon arrival.
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Keep expectations low regarding external appeal of this property; however, expect a comfortable...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a great stay but the staff is attentive since we needed maintenance on the refrigerator since it wasn’t cold but freezer was. Comfy bed. No usb plugs near bed but plenty of outlets. Close to interstates but not easy to find since the big sign is hidden from the road and there is nothing from the main road. The small sign was way to the left which is not easy to see for the driver.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Coutis, General Manager at Residence Inn Boston Tewksbury/Andover
Responded 29 Sept 2020
Keydib, Thank you for taking the time to complete a tripadvisor survey in regards to your recent visit. We pride ourselves on delivering a memorable hotel experience, we are glad that you found your stay to be a good one. We hope your next stay with us will be soon. We are looking forward to your next visit. Please stay safe Regards, Peter C General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super depressing and run down. Rotting door frames, cracking paint, low ceilings, cheap sliding windows that fog up with AC on, stained lampshades, sagging couches. It looks like they have tried to revamp the place, but maybe needs a bit of a more serious approach.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Coutis, General Manager at Residence Inn Boston Tewksbury/Andover
Responded 2 Aug 2021
AandN , I am very disappointed to hear that you found our hotel to be so disappointing. I am sorry to hear that the stay did not meet your expectations. Covid -19 has been difficult on the staff and the hotel, but we feel that with each passing day the hotel continue to improve both the product and the guest service element. We hope you return but we truly apologize for your subpar stay. Have a great summer and stay safe. Regards, PeterC Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel under the assumption it had a pool and a hot tub. When we reserved it we were not told it was “seasonal” the room smelled weird, the entire hotel smelled weird. Customer service is subpar, when you let them know your concerns they basically brush it off like it’s nothing. Breakfast smelled fine but looked disgusting. There are a lot of things that need improvement. The thermostat in the room didn’t work, you can try to set it all you want but apparently they like to cook their guests. When I woke up it was 86° in my room and we had set it to a crisp 65°. They don’t offer anything to you other than crap coffee in the room (unless of course you want to go to the lobby and overpay on items you can get across the street at the gas station for cheaper). All in all I would never stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
To be fair in this review, there are a few good benefits about this place. It has free breakfast, which is nice because the area doesn’t have a lot of other dining options. Staff was really nice and helpful, I had no complaints about the people at all. There is also a full fridge and microwave which is useful. Linens/towels and beds were ok.
However, the place is old and could use a huge update. It’s not very nice, but it’s a place to sleep if you need one I guess. In my opinion, this place felt like a motel.
The place is quite old and kind of falling apart. The floor in my room was sunken in places, so the carpet had big divots in it. Paint was peeling everywhere, and there was a lot of rust. Walls and windows are thin. The layout is labyrinthine. And rooms face a busy road and/or the highway, so it is constantly loud.
From a safety perspective, I did not like that my door opened to the outside rather than on an enclosed hall, since it could be approached without a key to the hotel.
I also noticed that the air conditioning turns on and off at random, and changing the thermostat didn’t do anything. Woke up really hot every morning because it didn’t run, even if I set it to a max/min temperature the night before.
The room also was just... not clean, and this is my biggest issue with this place. The shower was filthy, with visible dirt and other people’s hair left on the walls. I also regularly got jump-scared* by spiders and cockroaches in the room. There was a huge spiderweb in the bedroom corner and it had clearly been there for a while, which should've been my first clue. I also noticed that every day, there were big bags of trash just randomly left in the walkways/hallways for hours at a time.
In the end, I checked out of my room as soon as I could because I didn't want to be there longer than I had to. It just felt gross.
*A weird side note: the light outside my door attracted flies and moths too, which got sucked into the room by the air current whenever I opened the door. They seemed to like the room more than I did, at least.
However, the place is old and could use a huge update. It’s not very nice, but it’s a place to sleep if you need one I guess. In my opinion, this place felt like a motel.
The place is quite old and kind of falling apart. The floor in my room was sunken in places, so the carpet had big divots in it. Paint was peeling everywhere, and there was a lot of rust. Walls and windows are thin. The layout is labyrinthine. And rooms face a busy road and/or the highway, so it is constantly loud.
From a safety perspective, I did not like that my door opened to the outside rather than on an enclosed hall, since it could be approached without a key to the hotel.
I also noticed that the air conditioning turns on and off at random, and changing the thermostat didn’t do anything. Woke up really hot every morning because it didn’t run, even if I set it to a max/min temperature the night before.
The room also was just... not clean, and this is my biggest issue with this place. The shower was filthy, with visible dirt and other people’s hair left on the walls. I also regularly got jump-scared* by spiders and cockroaches in the room. There was a huge spiderweb in the bedroom corner and it had clearly been there for a while, which should've been my first clue. I also noticed that every day, there were big bags of trash just randomly left in the walkways/hallways for hours at a time.
In the end, I checked out of my room as soon as I could because I didn't want to be there longer than I had to. It just felt gross.
*A weird side note: the light outside my door attracted flies and moths too, which got sucked into the room by the air current whenever I opened the door. They seemed to like the room more than I did, at least.
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Breakfast seating fills up fast, so get there early or take it back to your room to eat.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrible hotel in need of a ton of updates. Bathtub rusting. Floor tiles are loose. Carpet baseboard is no longer glued and falling over. Front desk technology is half working. One front desk computer is not working . The card scanner on the other computers is not working. Carpet in the room needs stretching. Outside of building needs maintenance. I could go on.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Exterior of hotel looks awful, metal posts holding up balconies and stairwells are completely rusted.
Included breakfast was not fit for a dog. Bacon was burnt black, no OJ, no cups for coffee, plates were 5” in diameter, no butter, waffle iron took six minutes to cook a 4” waffle, bananas were grey brown, ran out of room temperature scrambled eggs.
Marriott quality has gone over a cliff.
Included breakfast was not fit for a dog. Bacon was burnt black, no OJ, no cups for coffee, plates were 5” in diameter, no butter, waffle iron took six minutes to cook a 4” waffle, bananas were grey brown, ran out of room temperature scrambled eggs.
Marriott quality has gone over a cliff.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: Go to a different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Coutis, General Manager at Residence Inn Boston Tewksbury/Andover
Responded 3 Aug 2021
PLMESQ, Thank you for your feedback, with the pandemic of the last year the scheduled redo of the stairwells was delayed (they are safe but difficult to look at). We are currently the only hotel that has attempted to do the buffet in our area. I'm very sorry it did not meet your expectations. We appreciate your business, in the future please bring your critique directly to us so we can take care of it immediately. Thank you again for your very direct feedback , we will use it to improve our service and product. regards, PeterC Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were booked well over 2 years ago for a wedding. You would think a block of rooms would all be together but they weren't. Coming in after a local wedding, we were put in building 11 room 21. Everyone else was scattered among all the mini buildings. This was not what was expected!
Tired after a long day, we went to our room and immediately could smell the cat pee! It was so disgusting! What were we going to do at 2 am when we were overtired and there was nowhere left to park? We opened the window to let some air in but then the highway noise filtered throughout the rest of the morning. Hardly slept and couldn't wait to get out of there.
Tired after a long day, we went to our room and immediately could smell the cat pee! It was so disgusting! What were we going to do at 2 am when we were overtired and there was nowhere left to park? We opened the window to let some air in but then the highway noise filtered throughout the rest of the morning. Hardly slept and couldn't wait to get out of there.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Don't stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Coutis, General Manager at Residence Inn Boston Tewksbury/Andover
Responded 10 Nov 2021
EmiofMA Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that the information has been passed on to our concerned staff. All the comments are essential to educating our staff about good and bad service. We do appreciate your feedback and business. Take Care Peter C Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A HUGE thank you to Samantha G....I came into the hotel frustrated and stressed (My own fault) and Samantha helped me resolve the issue I was having with calmness and respect. The hotel was clean and equipped with everything I needed to make my stay comfortable. During my stay we had a pretty crazy snow storm, and maintenance did a good job keeping up with the snow removal. The room rates were very reasonable. I will absolutely seek a Residence Inn from now on while traveling for work or pleasure
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello
Breakfast hours are M-F 6:00 to 9
S&S 7am to 10am
I sent to you just a minute ago
"The bedroom is behind closing french pocket doors, so whoever sleep in the living room with the pull out couch can have some privacy as well"Read full review
"Breakfast seating fills up fast, so get there early or take it back to your room to eat."Read full review
…
PRICE RANGE
$203 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn boston - tewksbury hotel tewksbury, residence inn tewksbury, tewksbury residence inn
LOCATION
United StatesMassachusettsTewksbury
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Residence Inn Boston Tewksbury/Andover
What are some of the property amenities at Residence Inn Boston Tewksbury/Andover?
Some of the more popular amenities offered include free breakfast, a pool, and a fitness centre.
Which room amenities are available at Residence Inn Boston Tewksbury/Andover?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Boston Tewksbury/Andover?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Residence Inn Boston Tewksbury/Andover?
Yes, free parking is available to guests.
Are there opportunities to exercise at Residence Inn Boston Tewksbury/Andover?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Residence Inn Boston Tewksbury/Andover have airport transportation?
Yes, Residence Inn Boston Tewksbury/Andover offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Residence Inn Boston Tewksbury/Andover?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Boston Tewksbury/Andover?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Inn Boston Tewksbury/Andover?
The staff speaks multiple languages, including English and Spanish.
Is Residence Inn Boston Tewksbury/Andover accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.