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Extended Stay America - Boston - Marlborough

Overview
  • Excellent12%
  • Very good19%
  • Average19%
  • Poor14%
  • Terrible36%
  • 30 Aug 2018
    “horrible!!”
  • 8 Apr 2018
    “OK for a quick trip.”
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19 Northboro Rd E, Marlborough, MA 01752-1818 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Boston - Marlborough
Special Offer:Save up to 10% TODAY!
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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1 - 5 of 109 reviews
Reviewed 31 August 2018

We have stayed at many extended stay (with no problems) but this will be our last! called several times to ask and question before we arrive and got "that is not our policy". room was subpar - NO mattress pad on the bed - Gross!...More

Date of stay: August 2018
1  Thank FrequentFlier202176
Response from 00esa, Manager at Extended Stay America - Boston - MarlboroughResponded 31 August 2018

Thank you for reviewing your stay. We are extremely sorry that you had a negative experience at our hotel, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies...More

Reviewed 23 July 2018 via mobile

My niece & I stayed here last night. We wanted a clean, safe, convenient place to stay after a family party, as we both live hour(s) away. We didn't want to spend alot...we read the reviews (which were iffy) and took a chance because the...More

Date of stay: July 2018
Thank sensorymemory
Response from 00esa, Manager at Extended Stay America - Boston - MarlboroughResponded 23 July 2018

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with...More

Reviewed 20 July 2018

I have stayed in several Extended Stays, and really like their value. But this hotel is on a lower level. I am surprised that the corporate office has not pulled the franchise. It is dirty, run down, all the garbage cans were overflowing. No one...More

Date of stay: July 2018
Thank MGWSF
Response from 00esa, Manager at Extended Stay America - Boston - MarlboroughResponded 20 July 2018

Michael, please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope...More

Reviewed 13 April 2018

The Lobby was dirty, looked like the carpet hadn't been vacuumed in weeks. The sheets on my bed had very large brown stains all over them, and the "non smoking wing" smelled like marijuana. Overall a very poor experience, I will not be staying in...More

Date of stay: April 2018
Thank skippydel
Response from 00esa, Manager at Extended Stay America - Boston - MarlboroughResponded 14 April 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 9 April 2018

Adequate for what the hotel represents but if you're looking for something fancy this isn't it. This is a great place to save some money during your trip. Staying in an efficiency allows you to cook for yourself and save on those expensive meals out.More

Review collected in partnership with Extended Stay
Date of stay: April 2018
Thank Gail S
Response from 00esa, Manager at Extended Stay America - Boston - MarlboroughResponded 9 April 2018

Gail, thank you for choosing us for your needs. We are pleased to read you liked having a fully equipped kitchen in your room and that you found us to be a good value. We hope you will consider returning to our hotel on your...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
135
Price range
US$98 - US$122 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Boston - Marlborough Hotel Marlborough
,
Homestead Marlborough
,
Homestead Studio Suites Marlborough
,
Homestead Suites Marlborough
,
Marlborough Homestead Suites
Location
United States > Massachusetts > Marlborough
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
135
Price range
US$98 - US$122 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Boston - Marlborough Hotel Marlborough
,
Homestead Marlborough
,
Homestead Studio Suites Marlborough
,
Homestead Suites Marlborough
,
Marlborough Homestead Suites
Location
United States > Massachusetts > Marlborough
Photos
Traveller (20)
Room & Suite (30)
Dining (3)
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Questions & Answers
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Room Tips
"go to another place in the area!!"
FrequentFlier202176
30 Aug 2018
Read review
"go somewhere else if you want honest people in charge of your hotel"
surroundedbyboys2017
28 Aug 2017
Read review
"Stay somewhere else"
elamnc
2 May 2017
Read review
"do not stay here stay away from this hotel management there sucks"
abbikistner27
14 Apr 2017
Read review
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