Aloft Lexington
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Aloft Lexington

Broken panel
Traveller (200)
Aloft Lexington Guest Bath Room
Room & Suite (134)
Pool area
Pool & Beach (31)

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Avg. $284 /night, 2/6 - 2/7
$382
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$293
per night
$204
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About

#2 of 4 hotels in Lexington
4.0 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality
Rest easy at Aloft Lexington, conveniently located in Lexington, Massachusetts. Take advantage of our free parking only a few minutes away from shopping and dining at the upscale Burlington Mall, the scenic Bentley University campus, and the inspirational shores of Walden Pond. After a busy day out, stop by Re:fuel to grab and go gourmet food at 24-hour convenience or stop by our WXYZ Bar serving craft cocktails and bar fare favorites. Recharge for your next day out in our comfortable guest rooms featuring plush mattresses and stylish bedding with a choice of both down feather and foam pillows.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links

Reviews
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Detailed Reviews
Doveside wrote a review Dec 2020
Chicago, Illinois
+1
3.0 of 5 bubbles
Aloft used to be a hip modern hotel, colorful and quirky. This location seems to have given up on staying modern and current. Instead it feels tired and going downhill. It's not a bad hotel, but it was disappointing enough that we left early and went to a more updated Marriott property.  

The hip hotel has lost its vibe and feels tired. The little brother of W Hotels, it seems like the parent company realized it had lost its appeal and modernized; Aloft hasn't figured that out yet. Clever design elements are no longer modern, some not even operational, and it felt like every piece of furniture was scratched or dented. The hotel really needs an overhaul. There's a relic internet connection (in case you bring a 2005 laptop) in the room but no USB ports anywhere. The designer lotions are gone. There's still very little space in the room to relax, and the pillows really need to be replaced.

As for cleanliness, it wasn't hard to find dirty surfaces in the hallways and elevators, even at a time when cleanliness is so crucial.

The staff was nonetheless very friendly and accommodating, and the location is convenient though feels remote.

Unless they undergo at least a decent upgrade, won't stay here again. There are more options in a similar price range that are newer, cleaner, and designed for a more modern traveler.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Lexington MA, Sales at Aloft Lexington
Responded 31 Dec 2020
Hello, Thank you for choosing Aloft Lexington and for providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, The Aloft Lexington Team
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JDA60 wrote a review Jun 2023
Middle Sackville, Canada
3.0 of 5 bubbles
Lots of parking, with reserved spots for gold and platinum members but it is on the honor system. The lobby is nice and clean, they have a fresh breakfast option and a nice bar with a great bartender. The food is reheated from frozen and you’re better off ordering in. The rooms are ok and need a bit of upkeep, the AC unit is incredibly loud. The elevator was rather dirty and in need of a good cleaning. It was a good place to stay for one night as we were hitting the road early the next day and it is close to the highway.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Ayers, General Manager at Aloft Lexington
Responded 20 Jun 2023
Thank you for your feedback! We appreciate your positive comments about our parking availability, lobby cleanliness, breakfast option, and the service provided by our bartender. We apologize for any inconvenience caused by the quality of the food and the upkeep of the rooms. Your concerns regarding the AC unit and elevator cleanliness have been duly noted, and we will address them to improve our facilities. We're glad to hear that our location was convenient for your travel plans. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.
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Tess wrote a review Jun 2024
Seattle, Washington
3.0 of 5 bubbles
Although a nice, large room with plenty of space for our bags and a nice terrestrial view, there were puzzling oversights that rang of untrained staff and lack of hospitality. There were no pillow slips - just poorly fitting pillowcases put directly on low quality pillows, which slip off at night leaving you with an unsanitary pillow - yuck. Also when they dropped off towels, they didn’t remove the used towels - seemed lazy. Staff needs a higher bar. I don’t know if this is typical of Aloft but all staff seem indifferent at best.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidre A, Guest Services / Front Office at Aloft Lexington
Responded 13 Jul 2024
Thank you for sharing your feedback about your recent stay with us. We apologize for the oversights and shortcomings you experienced during your visit. We regret the issues with the pillowcases and towels not being replaced properly. This does not reflect the high standards of hospitality we strive to maintain. Your comments will be shared with our housekeeping team to ensure that proper procedures are followed and improvements are made. We also apologize if our staff seemed indifferent. Providing attentive and caring service is important to us, and we will address this with our team to ensure a more welcoming atmosphere for all our guests. Thank you for bringing these matters to our attention. We appreciate your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.
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Jewelsy1000 wrote a review Jun 2024
Woodside, California
1.0 of 5 bubbles
When I travel, I always seek out Marriott properties. So when I found myself in Bedford Massachusetts, this was one of the few options. I made a reservation weeks before my arrival. I am Gold status. I was going to be in Bedford for very stressful personal reasons and not checking into the hotel until late on the day of my arrival. I received a phone call late afternoon letting me know that the hotel was overbooked and they were bumping me. They did not offer any option for another hotel. They just gave me this information. In the midst of my very stressful day, this did not sit well. They ended up honoring my reservation after long and stressful phone call that forced me to leave a restaurant during my dinner. I stayed at the hotel three nights total and would not stay again. The single person at the front desk was usually not there when I walked by and were not particularly competent when I tried to ask 2 different people questions at different times. There was no water in the room at all complimentary or for purchase. The air conditioner was very loud and cycled on and off all night. There were outlets that were barely attached to the wall. There was hair on the wall in the shower. The room just felt a bit rundown And not perfectly clean.. Overall, this was the worst stay I have ever had at a Marriott property and I would advise others to seek other options if possible.
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Date of stay: June 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidre A, Guest Services / Front Office at Aloft Lexington
Responded 13 Jul 2024
Thank you for sharing your recent experience with us. We sincerely apologize for the confusion and frustration you experienced during your stay. To clarify, our cancellation of your reservation was due to an issue with the payment method on file, not due to overbooking. Once this was resolved and we had a valid form of payment, we were able to honor your reservation. We regret any inconvenience caused by this process. We also apologize for the challenges you encountered during your stay, including the issues with customer service, the lack of complimentary water, the noisy air conditioner, and the cleanliness concerns in your room. This falls short of the standards we strive to uphold, and we appreciate you bringing these matters to our attention. Your feedback is invaluable to us, and we will address these issues with our team to ensure improvements are made moving forward. We understand your disappointment and hope you will consider giving us another opportunity to provide you with a much better experience in the future.
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Frank S wrote a review Mar 2023
1.0 of 5 bubbles
And not even a breakfast!

As a Lexington Aloft patron of some 10 years, the last half dozen usually for two trips annually, I booked my usual visit starting on last Oct. 23, for two nights, at rates consistent with my past experience: $210, and $240; but, knowing that I would need to stay longer, but not for how long, I planned to extend it when I knew, after my arrival.

(I always chose to stay there simply because I had discovered that, if I turned off the loud window/wall Heating/AC unit overnight, the rooms there became the quietest hotel rooms I had ever stayed in-- it never got so hot overnight in warm weather, or so cold in winter, as to make the room uncomfortable).

On Oct 24, I arrived back at the hotel after 7 PM and asked the hotel desk agent to extend my stay with three additional nights. After quite some time on his computer, he told me he was not able to get his system to extend the booking, and that I would have to make a new one. After more time on the computer, he informed me that the new rate, per night, would be $461.44, $300.59, and $200.06.

When I asked why the high rates, he informed me that for the first night, it was because it was the last room available. Being without any means, as I stood there, to check on other hotels, and fearing others nearby might be just as full, I chose not to risk being unable to easily find convenient lodging, and I booked at the rates quoted.

However, as a long time patron, I felt quite taken advantage of by their computer algorithm—the first night is the highest I had ever paid for lodging, in my life, even when in Rome, Italy! So I decided to contact the manager and ask for an adjustment. I wrote, first by email, and after not receiving any response, then by US Mail, explaining that it seemed that the “Reward” for my long time patronage felt more like a punishment, and asking only that the first night's stay be adjusted down to that for the second: $300.

I never received even the courtesy of a response.

It will be the last time I ever stay at Aloft.
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Date of stay: October 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Ayers, General Manager at Aloft Lexington
Responded 7 May 2023
I am very sorry you experienced an issue with our rates. Our rates are determined by our availability, other rates in the area, and events going on throughout the Metro Boston area, which does mean that they can change daily and have a large range. Thank you for your feedback and we will certainly use it to improve guest experience in the future.
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Judy S wrote a review May 2024
1.0 of 5 bubbles
They stole my item that I left behind in the room. There was a tracker on it and after several attempts of calling them they said they could not locate it and now the location is no longer being tracked. I will never stay here or another hotel affiliated again.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidre A, Guest Services / Front Office at Aloft Lexington
Responded 12 May 2024
Thank you for sharing your feedback. We genuinely regret any inconvenience caused by the situation you've described. As we discussed during our phone conversation and as previously addressed in our response to your review on Google from last month, our team conducted a thorough search of the room following your report. Unfortunately, the item you believed to have left behind was not found, nor was it seen by the housekeeper who serviced the room. Additionally, there was no mention of a tracker attached to the item during our previous interactions. While we understand your disappointment, it's essential to clarify that our staff diligently searched for your sandals but found no trace of them. It appears that they might have been misplaced elsewhere. We sincerely apologize for any distress this may have caused. Should you have any further concerns or questions, please don't hesitate to reach out to us directly. We value your feedback and remain committed to ensuring a positive experience for all our guests.
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raku8 wrote a review Jul 2022
Lake Placid, New York
2.0 of 5 bubbles
Had wanted to try to Aloft at this location since it opened and finally had a chance during a two-night trip to the Boston area.

It did not fail to disappoint.

Got to my room and, first thing, went to wash my hands. There was no soap. There was a bottle of body wash attached to the shower wall but no soap to use in the sink. I called the front desk and asked if they could bring me soap. Was told exactly this: "You're not going to believe this, but we just got a call from another guest who also had no soap and it turns out there is no soap at all at either hotel." There's an Element hotel across the parking lot, presumably managed by the same folks. No solution was offered. That was it. No soap. You're out of luck.

So I went back out to my car, Googled where the nearest store was that was open on a Sunday night and drove about 4 miles each way to buy my own soap. Got back to the room and proceeded to try to wash my hands. Oops! There's no hot water. Only a trickle of cold water.

Next morning, inquired at the front desk if the hot water was out in the entire hotel. They said they weren't aware of that and would send someone to my room. A few hours later, someone knocked on the door but by this time it was almost noon and time to check out and leave. Canceled my second night and moved to a hotel that offered the luxury of soap and warm water.

Otherwise, the hotel was mediocre. The bedding was dingy. There are no USB ports and a dearth of useful electrical outlets. The shower door didn't close properly and water sprayed all over the floor.

On the bright side, the internet was fast and the location is convenient and quiet.

Do not recommend.
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Date of stay: July 2022
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Ayers, General Manager at Aloft Lexington
Responded 2 Aug 2022
Dear raku8, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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Adventurer610076 wrote a review Apr 2024
1.0 of 5 bubbles
This place is unbelievable! Broken bathroom door, exposed wiring, and of deceased bugs - all complimentary with your stay! To top it off, management seemed downright annoyed when I politely mentioned these issues shouldn't be standard amenities.

Don't waste another minute here! There are far better hotels out there, even if it means finding something last-minute.
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Date of stay: April 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deidre A, Guest Services / Front Office at Aloft Lexington
Responded 13 Aug 2024
We sincerely apologize for the issues you encountered during your stay. Your experience with the bathroom door, wiring, and cleanliness is unacceptable, and we take your feedback seriously. We will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we're truly sorry for your experience.
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Shortnsweet23 wrote a review Feb 2020
5.0 of 5 bubbles
I would not choose any other hotel to go to in New England besides the Aloft or Element Hotel in Lexington, MA. They are such elegant and unique properties that are very well maintained, you just can’t help but to be drawn to them. You can absolutely see who ever manages them, takes pride in what they do, and are passionate people.
The pool is always so warm!!! I never swim in pools because they’re always cold. This is why I take my little one here every few months to get away.
I love the art work. I love the people. I’ve had friendly encounters with Paul, Matt, Billy and all on multiple occasions. I checked in today with Paul, and the maintenance gentleman was helping answer phones because Paul was busy with guests at check-in. I was blown away. Every time I come to breakfast, there is such a nice gentleman who maintains it. He owns it and does a fantastic job. Not only with the upkeep and cleanliness but, also in the customer service aspect. He is always smiling and I could just look at that smile all day long!!!!
I could go on and on. Thank you all for taking such pride in what you do. It shows.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AloftLexingtonMA, Front Office Manager at Aloft Lexington
Responded 9 Mar 2020
We're so happy you enjoyed your stay with us. Thank you for your positive feedback. We hope you join us again in the near future. Kind Regard
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Emma G wrote a review Nov 2022
5.0 of 5 bubbles
My husband and I stayed here while visiting family for the holiday. The staff was incredibly helpful and made great recommendations on dinner reservations. The hotel was clean and tidy. I have high standards and they were definitely met!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Ayers, General Manager at Aloft Lexington
Responded 11 Jun 2023
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's delightful to know that our staff provided exceptional service and made great recommendations for dinner reservations. We're also glad that our hotel met your high standards in terms of cleanliness and tidiness. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.
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Tasha M asked a question Sept 2020
Readfield, Maine, United States94 contributions48 helpful votes
Is the pool open??
Jessica A asked a question Feb 2018
Woburn, Massachusetts
Hours of the pool?
Answer from Nancy W
East Windsor, Connecticut15 contributions8 helpful votes
Pool table not a swimming pool
Answer from David B
Arlington, Virginia97 contributions65 helpful votes
Well, they are hotels not resorts. Aloft is more a cutsied-up dorm room feel. You might like to look into Element as having more features and refinements. If you are hoping for the getaway type of experience, perhaps a B&B might be more of what you are seeking?
Answer from lnkool
12 contributions5 helpful votes
There was a very small fridge in the room
Kim L asked a question Jan 2016
13 contributions5 helpful votes
Is there a shuttle or public transportation to & from downtown Boston?
Answer from Mar1021
Fayetteville, North Carolina9 contributions5 helpful votes
No but they will get you a taxi if you need one
Mary Ellen W wrote a tip Sept 2024
11 contributions4 helpful votes
1.0 of 5 bubbles
"Always hang a do not disturb sign on your door until you leave."
Read full review
David H wrote a tip Apr 2023
Gainesville, Florida48 contributions53 helpful votes
5.0 of 5 bubbles
"No real storage for clothing. "
Read full review
raku8 wrote a tip Jul 2022
Lake Placid, New York79 contributions85 helpful votes
2.0 of 5 bubbles
"Avoid this hotel"
Read full review
delen1 wrote a tip Sept 2019
Washington DC, District of Columbia600 contributions202 helpful votes
4.0 of 5 bubbles
"Ask for an upper floor with a view."
Read full review
pwswain wrote a tip Dec 2018
Seattle, Washington46 contributions46 helpful votes
5.0 of 5 bubbles
"I think all of the rooms are great, it is a quiet location."
Read full review
Not the right property for you?
There are more places to choose from in the Lexington area.
PRICE RANGE
$190 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft lexington hotel lexington
LOCATION
United StatesMassachusettsLexington
NUMBER OF ROOMS
136
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ALOFT LEXINGTON - Updated 2024 Hotel Reviews

Frequently Asked Questions about Aloft Lexington
Which popular attractions are close to Aloft Lexington?
Nearby attractions include Louisa May Alcott's Orchard House (6.3 km), Sleepy Hollow Cemetery (7.2 km), and Minute Man National Historical Park (3.5 km).
What are some of the property amenities at Aloft Lexington?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Aloft Lexington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Lexington?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Aloft Lexington?
Yes, free parking is available to guests.
What are some restaurants close to Aloft Lexington?
Conveniently located restaurants include Seasons 52, La Campania, and 80 Thoreau.
Are there opportunities to exercise at Aloft Lexington?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Aloft Lexington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Lexington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Lexington offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Aloft Lexington?
The staff speaks multiple languages, including English and Spanish.
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