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Traveller (241)
Room & Suite (129)
Traveller (241)
Room & Suite (129)
Dining (53)
Overview
16 Blantyre Rd, Lenox, MA 01240-2776 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Reviews (309)
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LanguageEnglish
259
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4
5
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All reviews music room carriage house the main house laurel suite relais chateaux pianist playing chateaubriand corner room drawing room dining room old world charm wine pairing special hotel downton abbey beyond words hot tub beautiful property
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1 - 5 of 309 reviews
Reviewed 3 days ago via mobile

After staying at the Ritz and Plaza in NYC we were not expecting as much from Blantyre. In the Bershires. In off season no less. Boy were we wrong. From the moment we arrived to the moment we left we felt like royalty. The grounds...More

Date of stay: December 2018
Thank martindK8121AV
Reviewed 4 weeks ago via mobile

From the moment we arrived my daughter and I realized we had entered into a different time period. Blantyre is a beautiful property. We stayed in the Riverview cottage with my daughters dog. The property had a bed and water bowl all set up for...More

Date of stay: November 2018
1  Thank Rnicoli
Response from Daniel H, Group Managing Director at BlantyreResponded 2 weeks ago

Dear Rnicoli, Thank you for your “five star” review and recommendation. We loved reading about your mother-daughter getaway, complete with dining, fine champagne and spa. We’re so pleased to know that Blantyre was a perfect getaway for you, and we will share your kind words...More

Reviewed 3 November 2018

We returned for a second visit in July. (Stayed here in August 2017 previously) We were very happy with the renovations and changes to some of the decor. Our room was clean and well decorated, the lobby, dining rooms, and outdoor sitting area was beautifully...More

Date of stay: August 2018
1  Thank Roadwarrior4089
Response from Daniel H, Group Managing Director at BlantyreResponded 4 weeks ago

Dear RoadWarrior4089, Thank you for being a valued Blantyre guest, and for your positive review and recommendation. We are pleased to learn that you enjoyed seeing the updates at Blantyre and had a lovely stay. We’ll be sure to forward your comments about dinner with...More

Reviewed 22 October 2018

We stayed at Blantyre for only one night on a week long leaf peeping trip, but definitely wish we could have stayed longer. The rooms, staff and cuisine were first class and the atmosphere was wonderful.More

Date of stay: October 2018
Thank JanetW2539
Response from Daniel H, Group Managing Director at BlantyreResponded 3 November 2018

Dear Janet, Thank you for your “five star” review. We’re pleased that you enjoyed your experiences at Blantyre including the guest room, the service, atmosphere and cuisine. We hope we have the pleasure of serving you again if your travels bring you back to the...More

Reviewed 21 October 2018

This is a beautiful property, I just have a few points on the Riverview and the Cottage House. We found the Riverview rooms to be spacious and lovely but we had a major issue with the smell of burnt wood emanating from the fireplace. It...More

Date of stay: October 2018
2  Thank royturk611
Response from Daniel H, Group Managing Director at BlantyreResponded 3 November 2018

Dear Royturk611, Thank you for staying at Blantyre and for your observations and review. We are pleased to know that you thought Blantyre provided excellent service and is a “very fine hotel.” We apologize for the smell at the Riverview Cottage, and your subsequent move...More

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About
Description
Blantyre, a proud member of Relais & Châteaux, is an award-winning, luxury Forbes Five-Star resort, featuring elegant guest accommodations, a relaxing spa, casual and fine dining options as well as More activities including tennis, hiking, croquet and much more. A Tudor-style mansion and estate built in 1902, Blantyre is resplendent with modern furnishings with traditional finishes, fireplaces, sumptuous fabrics and fresh flowers. This elegant destination is set amidst 110 acres of lush lawns and woodlands in the beautiful Berkshires of western Massachusetts. Blantyre’s exquisite cuisine highlights a regional farm-to-table philosophy and unparalleled Five-Star service. An indulgent experience that excites the senses, dining at Blantyre includes daily chef’s tastings, a casual Bistro, an evening pianist, inviting fireplaces and a Wine Spectator’s “Grand Award” wine cellar with more than 9,000 bottles. Blantyre is equidistant from New York City and Boston. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Spa
Pool
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Beachfront
Bar/Lounge
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
US$566 - US$651 (Based on Average Rates for a Standard Room)
Also Known As
Blantyre Hotel Lenox
,
Blantyre Lenox
Location
United States > Massachusetts > Berkshires > Lenox
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
US$566 - US$651 (Based on Average Rates for a Standard Room)
Also Known As
Blantyre Hotel Lenox
,
Blantyre Lenox
Location
United States > Massachusetts > Berkshires > Lenox
Photos
Traveller (241)
Room & Suite (129)
Dining (53)
Pool & Beach (1)
Family and Play Areas (1)
Nearby
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Questions & Answers
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Jelswiss
Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
14 October 2017|
AnswerShow all 3 answers
Response from Jelswiss | Reviewed this property |
They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
1
Vote
Bostonian80
19 June 2017|
AnswerShow all 4 answers
Response from Kristin B | Reviewed this property |
Definately !
1
Vote
Google Translation
poorporkypig
12 May 2017|
AnswerShow all 4 answers
Response from Christine F | Property representative |
Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
0
Votes
Room Tips
"The Corner room or the Crimson Suite"
Roadwarrior4089
2 Nov 2018
Read review
"Rooms in the main house"
garylighter
13 Oct 2018
Read review
"If you plan on using the pool a lot, stay in the carriage house. If you want to stay close to all the..."
samiventi
7 Sep 2018
Read review
"Speak to the concierge and tell them what is important to you."
ESRoth
6 Sep 2018
Read review
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