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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Breakfast is the bad news, advertised but not delivered at all. The low rating is because of the dishonest advertising. Otherwise, only a fine experience. All staff, from manager on, were pleasant and helpful and extended themselves to provide what was requested. The nonstick skillet was one of the best I have used. The cooking equipment was adequate. The room was clean and comfortable. The elevators were promptly repaired. But Oh, that lousy breakfast!
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Date of stay: February 2022
Rooms
Cleanliness
Service
Room Tip:Â I had to be insistent to get the handicap room I reserved, which was provided on the second and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 9 Mar 2022
Thank you for sharing your thoughts about your stay with us. We are truly sorry for not meeting your expectations with the breakfast we serve. We will certainly follow up with our food and beverage team to see where we can make improvements. On a positive note, we are glad to know you were pleased with your relaxing room and the attentive service provided by our associates. It is also a pleasure to read you loved our kitchenware. We value your feedback and hope you will consider a return visit, as we would welcome an opportunity to provide you with a fulfilling experience. Sincerely, Hotel Management
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Almost all of the people working here are rude. The only very kind person is this kind person named Brice, who takes the time to open doors for you gives you towels complaint. He also wished me condolences when my father died, and wished my mother condolences as well. The best employee ever!
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 13 Feb 2022
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
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Check-in went smoothly. My room was comfortable and clean. All the appliances were in good condition. The detector above my bed flashed so I got a sleep mask. The grab and go breakfast was simple but sufficient. No problem at checkout.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 19 Apr 2022
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved your comfortable suite and had an enjoyable time with us from check-in to check-out. It was good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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This place is clean and Sharmaine was very helpful when I needed pans and utensils so we could cook on the stove here. They are painting the 2nd floor, so our first night was pretty bad, the room smelled like paint very strongly. Other than that, no issues. Wifi was fast but only 5 devices could connect, which took an hour with customer service to fix.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 6 Dec 2021
Thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with our well-kept property and courteous service. We will be sure to share your kind compliments with Sharmaine for doing a great job. However, we regret not exceeding your expectations. We appreciate your comments and look forward to your next visit so we can provide you with a perfect stay. Sincerely, Hotel Management
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The hotel was dirty and reeked of weed and various strong smells. Never saw a housekeeper during my 2-night stay anywhere in the building. Staff was rude and gave attitude when asking for assistance with room keys and a replacement for the missing hair dryer in our room. Stains on multiple surfaces in our room. Overall the place was awful and we’ll never be back to an Extended Stay hotel again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 30 Jan 2024
Dear Daydream404288, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and appreciate you bringing this to our attention. We have noted your remarks and shared them with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback will help us continuously improve our service and guest experience. Please return for a better experience. Sincerely, Hotel Management
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During a time of distress, our family was welcomed into the Extended Stay Hotel in Burlington, MA The entire staff as well as the General Manager have been accommodating toward our needs. They are extremely supportive and friendly. The rooms are clean and they have a mini kitchen with a full size refrigerator so you don’t have to always go out for food. It’s located near local shopping areas and easy access to local and highways. We would always look for an Extended Stay Hotel whenever we travel.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 30 Apr 2024
Dear stuartsS1699MX, Thank you for choosing Extended Stay America for your recent stay. We're delighted to hear your positive feedback about our accommodating staff and clean rooms with convenient amenities. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back whenever your travels bring you to the area. Sincerely, Hotel Management
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Do not listen to the reviews there is no way these other people have stayed here long. This place was an absolute disaster from the start where do I begin. It is not clean at all, there were blonde hairs from someone else on every towel that we used and we both have brown hair. The floors were completely dirty when we walked on them, they seem like they were never swept or cleaned. There were spider webs next to and beside the bed. There was a dry dirty contact lens on the nightstand and we both have perfect vision so not from us. Someone had fruit in the kitchen and left the fruit stickers on the counter and we did not have any fruit. I would comment on the quality of bedding but at this point that would be the least of our concerns. The thing to top it all off was that every 12 hours at 11:00 p.m. and 11:00 a.m. the fire alarm would go off and be extremely loud throughout the entire facility and nobody knew how to fix it, we had to wait for the fire department every time to come before they can shut it off. A guest in front of us was complaining that this had been going on all week. So at the very least if a hotel was completely filthy you could at least sleep but not here! I have stayed in the Boston area before and this is the absolute worst hotel I've ever stayed in. Please listen to this warning and stay anywhere else.
Seriously look at my reviews and history I have never left a bad review until today that's that's how bad this is
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip:Â Bring Earplugs and Noise Machine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 20 Oct 2022
Dear dirklabel, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future. Sincerely, Hotel Management
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Upon arriving to the hotel, I was greeted by the receptionist who checked me in. When I received my room key, I went up to the room to inspect it to make sure it was clean and ready to live in after further inspection, I found black mold under the bathroom sink, there was dried blood in the bathtub, dried blood on the shower curtain. What appeared to be semen stain on the bedskirt. No dishes or coffee maker in the room, yet it claims it’s fully stocked. This is the worst place to stay in Burlington, when would be better off, staying in their vehicle . Don’t ever waste your time or money at this location!
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 21 Feb 2023
Dear 138danuto, Thank you for reviewing your stay. We are pleased you were warmly welcomed on arrival. However, we are sorry for not meeting your expectations. The cleanliness and condition of the room described are different from our standard. Your feedback is shared with our housekeeping team to review and improve. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest. Sincerely, Hotel Management
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Worst experience I ever had. A druggie threatened me outside my window thinking I was a dealer and i think he shot a gun in the air. He asked if I had "the stash."
The bathroom sink was corroded and the room smelled like mold.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 22 Oct 2023
Dear anyal573, Thank you for evaluating your stay with us. At our hotel, we strive to offer outstanding service and maintain a clean and safe environment for our guests; therefore, we sincerely apologize for the disappointment you experienced during your stay. Also, we do not allow illegal activities inside or outside our premises; therefore, we need to learn about your experience. Rest assured that we will thoroughly examine the matter you brought up. Your candid feedback is invaluable in our continuous efforts to improve, and we look forward to providing you with the flawless experience you deserve. Sincerely, Hotel Management
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I agree with previous reviews, Hotel Hell! Place was dirty, unkept, out-dated. Never again will I book with Extended Stay. Floor is room was wet, kitchen appliance rusty and old, black mold around window, kitchen floor was buckled due to water damage.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â Dated hotel, unkept
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Boston - Burlington
Responded 18 Jul 2023
Dear Seaside524566, Thank you for choosing us and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Our front desk team is available 24 x 7 to help you when made aware of the situation. Allow us to discuss the matter with them so that it is corrected. Please revisit us and give us another chance to provide you with the hospitality and comfortable hotel experience you deserve. Sincerely, Hotel Management
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Hello Lori,I’m very sorry getting back to you so late.
I’ve been a very busy boy recently. I just happened to log into my account here.
To answer your question.
It’s a 12 min drive. It’s 7 Miles., to Extended Stay America in Burlington,. Their is one in Woburn, I’ve never stayed their. I do like The Burlington area. Everything is their. You’ll like the area. It’s very safe. You can walk around. Friendly people.
It’s called : Anderson / Woburn Regional Transportation Center Station .
You can take the train or you can take the bus from the airport. It’s called Woburn Express. My advice. Take the bus. It cost $11.00 one way. The driver will collect your money when you reach Woburn. You can pay cash and I do believe they will take plastic. Trust me it’s much easier. If you take the train you’ll be cussing all day.
Lol . If you do take the train. It’ll take you forever to get to Burlington,. If I explain it to you. I’ll loose you. Its way too long of and explanation. Let’s say also this. If you need me to explain it to you. It would have to be explained over drinks. Lol
That’s how long to explain it to you. Lol
When you collect your bags at the baggage area.
Their should be a sign telling you information. If not just step outside and look around. Also ask someone.
They’ll guide you. Please let me know if you need anything else. :)
Good Luck
There are more places to choose from in the Burlington area.
PRICE RANGE
$151 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites boston - burlington hotel burlington, homestead studio suites burlington, homestead burlington, homestead suites burlington, burlington homestead suites
FORMERLY KNOWN AS
Homestead Studio Suites - Boston - Burlington
LOCATION
United StatesMassachusettsBurlington
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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