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All reviews front desk pancakes long walk pancake machine sausage bowling alley the entire staff great customer service comfortable beds the general manager small complaint three story double bed very nice stay my home away from home stayed here for two nights all you can eat
I was in the Boston area when my truck broke down. So i got it into a shop close to this hotel. I was very happy with my stay. Great room with nice shower and tv. Then in the morning i walked in to check...More
I can’t say enough “great”things about the staff & hotel overall at the Holiday Inn Express in Brockton , especially after coming from an extremely unpleasant experience next door at the Super 8 with the worst staff I have ever encountered being extremely rude,unpleasant& unaccommodating....More
#1 - the staff was friendly
#2 - it looks like the hotel is working on remodeling, but I couldn't be sure. Some parts of the hotel looked like it was just robbed while others were just redone
#3 - there were a lot of...More
Date of stay: September 2018
Response from Matt A, General Manager at Holiday Inn Express Boston South - BrocktonResponded 25 October 2018
We appreciate you taking the time to share your feedback with us. Thank you for the kind words about our team, I'm so glad to hear that they were a positive part of your stay with us. To your point about our building,...More
I was very impressed. I booked this place based on location convenience. I was nicely surprised. Plenty of parking. Decent rooms.
Breakfast was amazing. Bacon, sausage, biscuits, Cinnabon, pancakes, yogurt, nuts, plus all the regular stuff. The staff easily kept the pans full even when...More
The family and I stayed one night at this hotel. Upon arriving Matt, the General Manager, stated that we had received a room upgrade due to the hotel selling out on the room that we originally booked. He was very friendly and professional and wanted...More
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, …Morenew management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
This hotel is close to Ikea (and there is a Christmas tree shop in the same street) but you would need a car. Also, the aquarium is about 30 - 40 mins away. There is a commuter rail subway that will take you into South... More
This hotel is close to Ikea (and there is a Christmas tree shop in the same street) but you would need a car. Also, the aquarium is about 30 - 40 mins away. There is a commuter rail subway that will take you into South Station, but you would have to find the connecting subways to get to the aquarium on a subway map. South station is a busy station and you can connect to most paths from here. However, you would need a car to reach the station in Brockton in the first place...or call a taxi. Just an FYI- this city that this hotel is located in is not a place where you want to get lost at night. It has crime and certain parts are not safe.