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The Hilton Suites Ocean City Oceanfront hotel is Ocean City, Maryland's premiere, luxury, all-suite hotel. Located at 32nd street and Oceanfront, it is convenient to numerous restaurants, nightclubs, amusement parks, and golf courses. Ocean City's world famous three-mile long boardwalk is five short blocks to the South. From the oceanfront pools, Ocean City's 10 miles of pure white sand beach is just a stone's throw away. For adult guests, the North pool deck features a sundeck, large swimming pool and pool bar and grill with swim-up seating. For families, the South deck features an elaborate zero depth entry swimming pool with fountains, waterslides and a lazy river. The Hilton Suites Ocean City Oceanfront hotel dining options include 32 Palm, our award-winning restaurant serving an eclectic mix of Eastern Shore classics. 32 Palm Lounge is the perfect spot for an after-dinner drink or a casual meal. We also offer room service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Hilton Ocean City Oceanfront Suites emerges as a favored destination for many travelers, who often extol the expansive rooms with stunning ocean views. Despite some remarks about maintenance and decor, the hotel's prime location and array of praised amenities, which include multiple pools and full kitchens, are seen as worthy of the premium cost.
While the service receives mixed reviews, the consistent cleanliness and serene atmosphere, accentuated by comfortable bedding and live poolside music, contribute to the hotel's appeal.
Location
Convenient
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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We stayed here the last week in July and we all had an amazing time! Our room was on the bottom floor , opening to the kids’ pool area. So convenient! And also quieter than expected . Walls r very sound proof and pool shut down around 8 I believe , so the daytime pool activities never affected our room choice.
Our room was immaculate, beautifully decorated , and so well laid out, as was the entire hotel. We loved the convenience of being on the ocean for playing in the sand, nighttime beach walks but also being able to walk just a few steps to the pool area, which had very attentive servers selling food and drink…all of which was delicious!
Loved all of the additional kids activities as well: cascading Carlos, lollipop the clown, magic show , mermaid fun in the water, which helped to make this a true resort style vacation.
Thank u to the hotel for complimentary chocolate covered strawberries and bday card waiting for us when we arrived, as we were celebrating my husbands bday during our stay. They were delicious!
I especially loved the complimentary fruit and veggie infused water in the lobby along with a Starbucks !
This is a more expensive Hilton hotel, but it’s completely worth the price as they have perfected the art of catering to both the kids and adults in one venue which many other hotels miss the mark on. The kids pool is very fun w a lot of water features. The adult pool (kids r allowed) is a bit warmer and has a swim up bar! So fun!
Lastly , the full kitchen allowed to cook … sausage and onions, pasta, etc . The stocked cabinets and appliances allowed us to eat in as often as we ate out!!
Hotels is only 10 min drive to the boardwalk and across the street from jolly Roger’s!
We’re already planning our trip back next year!!! Loved it!
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Ocean City Oceanfront Suites
Responded 13 Aug 2024
Dear 248peteyp, Thank you for choosing Hilton Ocean City Oceanfront Suites to celebrate your husband's birthday. We are pleased that we exceeded your expectations and found us to be of great value. We are thrilled that you enjoyed the family-friendly features, loved the room and quiet atmosphere, highlighted the kids' pool and activities, and appreciated the amenities provided. We are delighted you're considering staying with us again and look forward to the opportunity to welcome you back for another pleasant and comfortable stay. Logan Clark - Front Desk Manager
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This is our go to home in Ocean City, MD. We come in the summer and were able to return this weekend. We love that all the rooms are direct ocean front, living room, full sized refrigerator, oven, microwave and plates and pans. The bathrooms have double sinks and jacuzzi tubs and rain showers. The spacious bedroom has a very large deck with table and 4 chairs. Every suite is over 800 square feet.
This hotel is full service from the bell hops that work from 8 AM to midnight. A restaurant that operates all day. We have the best breakfasts there. Housekeeping is the best of the best of the best and the front desk is the best at any Hilton that we have ever gone to.
With one Children’s pool with water slides and an adult swim up bar this Hilton is welcoming to adults and families alike.
Three of our favorite people here are Uncle Frank and Mari at the concierge who are truly at the top of their game and we spend a lot of time swapping stories there.
But the Assistant General Manager takes the lead with his team and guests. You will see him doing what ever is needed to help his team, interacting and laughing with guests.
There are many hotels, motels and rentals available in Ocean City, MD but no true resorts, backed by the Hilton brand and the Harrison Group of this spectacular property.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Ocean City Oceanfront Suites
Responded 29 Sept 2024
Dear Angela, Thank you for making Hilton Ocean City Oceanfront Suites your home away from home. We are glad our comfortable rooms and family-friendly amenities met your needs, and it was delightful to know that the thoughtful service provided by our dedicated associates, particularly Uncle Frank and Mari, exceeded your expectations. We appreciate you highlighting your excellent breakfast experience. It was a pleasure hosting you; we look forward to your next visit! Logan Clark - Front Desk Manager
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Even with a sincere explanation, they wouldn't let us cancel without a penalty of paying the first night's reservation. We had placed the reservation within the 3-day timeframe to cancel, so apparently there was no cancellation window at all. Then they wouldn't let us check out a day early without the same kind of penalty. However, beach location was amazing, restaurant staff and cleanliness were excellent, and pools were very nice. Room had positives and negatives: upholstery had seen much better days and I spent a lot of energy keeping these covered with towels, sofa bed was not comfortable, but the ocean view from the balcony, the serene hallways, and easy to come and go parking, driving from hotel to nearby places was nice. I have to say though that I enjoyed this hotel restaurant the most. Of all the places we dined at in Ocean City, it was by far the most tranquil and cleanest.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Ocean City Oceanfront Suites
Responded 6 Jul 2024
Dear GabrielsMom2014, We appreciate the valuable feedback about your visit. We love knowing how pleased you were with our location. Thank you for appreciating the easy access to the beach and how you enjoyed our refreshing pool. We are also pleased to learn that our restaurant staff left a memorable impression on your visit. However, we apologize for your concerns about your room and that you were unable to amend your reservation. We appreciate you bringing these observations to our attention and look forward to welcoming you again. Logan Clark - Front Desk Manager
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This is not a 4-star hotel. Nothing about this hotel is nice. As other reviewers have aptly and recently noted, this is not luxury nor is it a resort. Simply a beachfront hotel that has the Hilton name. Conditions are deplorable and unsanitary. The pools are dirty and unusable with floating hair, rooms smelled like urine, fixtures and features are outdated and threadbare. There seems to be only one beach shower which is sporadically used, causing the pools to fill with sand.Staff is disinterested (at best). The sliding door to the worn balcony was broken and the shower was an afterthought. Shower head Is awkwardly stuck in the middle of the ceiling. At one point, our keys were deactivated and we had to go to the front desk to get new keys. At no point did the staff behind the counter ask for any type of identification before issuing new room keys. Seems to be a huge security risk. We ended up checking out of the hotel two days early and incurring a significant penalty just to get away from the property. When we checked out, the staff member asked if we enjoyed our stay. Our reply was “no”. We informed her that we were transferring to another property because our stay had not been good. At no time did she ask us the reasons why.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 17 Jul 2023
Dear J B, Thank you for taking the time to share your comments and concerns regarding your recent stay with us. We truly appreciate your feedback, as it helps us identify areas to improve our guests' experience. We are genuinely sorry for the cleanliness and maintenance issues you encountered during your stay. We strive to provide our guests with a positive, memorable experience; your comments will be shared with our team to ensure we are better equipped to serve our guests moving forward. We are grateful for your feedback, and we hope that despite these missteps, you will give us another opportunity to show you our level of commitment to delivering exceptional hospitality. Until then, take care and safe travels. Logan Clark - Front Desk Manager
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Unbelievably filthy carpet. Blackened socks in 10 minutes. Not tan, but black with filth. IDK how the government doesn’t get involved
Also if you want to go to the beach at this beachfront hour, you are on your own. Bring you own towel because the hotel disallows pool towels whenever a towel person decides randomly. and have cash because the umbrella and chair people are not connected to the hotel and you can’t charge it to your room.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Bring your own beach towel
Bring a rug shampooed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 5 Sept 2023
Dear RedondoTrav123, We sincerely apologize for the issues you encountered during your stay. Your feedback is important to us, and we take it seriously. We will address the cleanliness issue with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. Regarding the beach amenities, we will work on improving communication to provide a more seamless experience for our guests. We appreciate your patience and understanding and hope you might consider giving us another opportunity to provide you with a better experience in the future. Your satisfaction is important to us, and we are committed to making the necessary improvements. Logan Clark - Front Desk Manager
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The only good thing about the hotel is the location. This hotel doesn’t reflect the standard Hilton service you’d get around the world.
Really old rundown building and not well maintained. For the price, it is definitely not worth it. The appliances are rusty, extremely loud fan in the restroom, bathroom door doesn’t close properly and the list goes on. The room we were given got extremely cold and I woke up with a headache every day even though the temperature outside was 74F and we didn’t even have the AC on. According to them, they have reduced cleaning service but in reality it’s basically no service during your whole stay unless you’re staying for more than 5 nights. Every time you need fresh towel or toiletries, you’d have to go down and get it yourself. The indoor pool water temperature was really cold and we couldn’t stay there for long and I spoke with few other families there and they all didn’t stay in the pool for long because of the same reason. They have two outdoor pools, one for adults and one for the family. A bunch of kids were crying and screaming on the adult pool and no hotel staff was there to monitor enforce it. The Starbucks downstairs literally tastes like vanilla flavored coffee you get at 7/11 or gas station machines, pretty awful. Even the front desk or housekeeping staff weren’t very friendly or helpful.
The only good thing was staff at the restaurant, really nice and food was decent. We booked it expecting the standard facilities and services we get at Hilton around the country and around the world but we were extremely disappointed and was not worth the high price they charge. Even some of the motels in Ocean city has better service and price than this hotel. I’d not recommend this hotel and highly unlikely to return.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 6 Oct 2022
Dear Nusratbhuiyan, Thank you for evaluating your recent stay with us. We are genuinely sorry for the experience you had with us and apologize for the inconvenience you may have encountered due to our housekeeping policy. This information is listed on our website, and we will share your comments appropriately. We are also sorry for the additional feedback you shared with us, and rest assured, we have taken note of this as we always strive to elevate our guest experience. Meanwhile, we will review your comments with our team regarding the service issues you encountered, and we will take the necessary actions to elevate our service levels. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Logan Clark - Front Desk Manager
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The hotel was clean and the staff was friendly; however, showed up 2 hours early and went to desk to notify we are in town for 4:00 o'clock arrival. I was told the room would be ready. We went to lunch and grocery store. I came back to the desk to let them know and are room was not ready at 4:00 and we had to wait additional 1/2 hour. The restaurant The Palm has good meals. The pools are cleaned, but the guests went in the pool area at 6:30 when staff was cleaning the area to safe seats when the pool didn't open until 9:00 a.m. which the rules need to be enforced by the staff. The parking was open to all who knew there was free parking as I noticed many cars in the lot didn't have a pass in the window, so the guests couldn't find parking. The pool for adults had children and even though the pool had a rope for the pool bar sign which stated 21 and over there where kids in that area with drinks. The view from ocean front rooms was excellent and I noticed there was a person sitting by the pool to hand out towels the guests weren't check in at the pool to see if you still hand a room. Overall the stay was good and the guests couldn't get a cart to take luggage to the room as you had to use the guest service attendant to do this or carry your own bags without a cart. Also, kitchen was nice, but it didn't provide any cooking utensils to use for the pots or pans only eating utensils. I prefer to stay at HIlton hotels, but this is the first time I actually had to write a review.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 9 Sept 2023
Dear U8200NQjudithd, Thank you for taking the time to provide your detailed feedback about your recent stay with us. We genuinely apologize for the inconvenience you experienced upon your arrival and any lapses in enforcing the pool area rules. We value your loyalty to the Hilton brand, and your input is invaluable as it helps us identify areas for improvement. Rest assured, we will address these issues internally to enhance our guest experience and ensure a smoother check-in process. We appreciate your compliments regarding the cleanliness and friendliness of our staff. We hope you'll consider giving us another opportunity to provide you with the exceptional Hilton experience you deserve in the future. Your satisfaction is important to us, and we look forward to welcoming you back. Logan Clark - Front Desk Manager
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Definitely a true Hilton, and certainly the best of any beachfront hotel we’ve ever visited. We were there with our 10yo granddaughter and everything about the room, pools, and all of the rest of the place met with her approval! We had an ocean view room on the 11th floor and it was spotless,well, equipped, and very well maintained with the exception of some rust on the screen to the balcony slider. There is a full kitchen, with fridge, range, microwave, dishwasher, and even a blender and toaster..plenty of glassware, pots and pans, dishes and utensils. There is a small coffeemaker with supplies too. A large bath with jacuzzi, front room with tv and pull out couch, nice large bedroom with another tv, and balcony with chairs and a table. The most impressive was the staff. From the front desk to the maid to the servers at the pools everyone was pleasant and accommodating. One of the best features was the ability to arrive early, and while waiting to check in we were given an “amenity card” and wristbands that got us full access to parking, the pools, and some very nice changing rooms and showers next to the indoor pool. That was also repeated when we checked out and we took full advantage since we had a lte ferry reservation and had time to kill after the 11am check out. Overall just a great experience…highly recommend.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Take advantage of their “amenities card” before or after you have your room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 1 Jul 2023
Dear jerseymariner, Thank you for staying at our beachfront hotel and sharing your wonderful experience with us. We are delighted that we exceeded your expectations and that your 10-year-old granddaughter enjoyed her time with us. We are thrilled that your ocean-view room on the 11th floor met your expectations and was equipped with all the necessary amenities. It's great to know that the room was spotless, well-maintained and had a fully equipped kitchen with various appliances and supplies. We are glad to hear that the staff left a positive impression on you. Providing exceptional service is our top priority, and we will pass on your kind words to our team members. It's rewarding to know that everyone, from the front desk to the housekeeping staff to the pool servers, was pleasant and accommodating throughout your stay. Thank you for your high recommendation. We are thrilled you had a great experience overall and enjoyed your time at the Hilton Ocean City Oceanfront Suites. It would be our pleasure to welcome you and your family back for another memorable stay in the future. Take care! Logan Clark - Front Desk Manager
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We had a special long weekend with our 4-year-old granddaughter. We arrived early and found a parking space within feet of the parking garage interior doors. The front desk was friendly and welcomed us as Hilton Honor members. Our room wasn't done, and we walked around and enjoyed the beautiful weather until the phone call came that our room was available. We were immediately greeted by a bell person that helped us with our luggage and took us to our beautiful room. The room, bathroom, and kitchen area were clean and spacious. The carpet, appliances, and couch appeared to be new. Yes, the drawer pulls were rusty. It's an oceanfront hotel with salt air.
Other reviews talked about black gunk coming out of the jets. Little one wanted to take a bubble bath. We learned 20 years ago when we owned rental beach property with jetted tubs, what our cleaning folks did. As soon as we walked into the room, we began filling the tub above the jets and threw in 2 dishwasher detergent packets. Ran the jets for less than 15 minutes and there was no black gunk. We then ran cold water through twice. We personally are not jetted tub people, but travel with dishwasher detergent when traveling with the grandkids.
The pool and the pool area were clean, we were there the weekend after Labor Day and the hotel occupancy was probably pretty high. The pool area wasn't busy the day we didn't go to the beach, at least 75% of the folks at the pool were not wearing the bracelet given at check in to be worn at the pool. We've been in Hilton's outside the USA and employees and their families are permitted to use the amenities at the hotel. Not a problem unless many guests want to use the pool and the chairs are occupied.
The view was beautiful, everyone friendly and we would definitely return for apeaceful stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 17 Sept 2023
Dear pitt_twins, We're delighted to read about your wonderful experience at Hilton Ocean City Oceanfront Suites with your lovely granddaughter! It's fantastic that your early arrival was accommodated, and the friendly service made you feel welcome. Your proactive approach with the jetted tub is a great tip for fellow travelers. We're glad you enjoyed the clean pool and the stunning views. Your detailed feedback is greatly appreciated, and we look forward to welcoming you back for another peaceful stay by the ocean. Logan Clark - Front Desk Manager
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Another great stay at the Hilton Oceanfront Suites! There were 5 of us for this stay, including our 92 1/2 year old mother! Uncle Frank and Mari took great care of us, including great dinner reservations, and made our mother feel very special! One recommendation would be that you allow the continued use of the pool area (not for swimming, but for sitting and socializing) through the month of October. We had several beautiful sunny days, but there was no place on your property to sit outside to enjoy the sunshine in the afternoon. Go ahead and close and drain the pool, but leave some chairs and tables in the pool area through the end of October (and set chairs up in mid-April in the pool area!). We've already confirmed our reservations (thanks Boz!) for our next two stays!
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hilton Ocean City Oceanfront Suites
Responded 17 Oct 2022
Dear 357bertr, Thank you for the kind review of your stay at Hilton Ocean City Oceanfront Suites, particularly for complimenting our associates, Frank and Mari. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your and your family's visit memorable! We value your feedback regarding the pool and have taken note of your comments. It was a pleasure hosting your visit to Ocean City, and we are thrilled about your returns. Logan Clark - Front Desk Manager
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There are more places to choose from in the Ocean City area.
PRICE RANGE
$248 - $1,032 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton suites ocean city oceanfront hotel ocean city, hilton hotel ocean city, ocean city hilton
LOCATION
United StatesMarylandOcean City
NUMBER OF ROOMS
225
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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