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This place is no where near new. I booked directly with the Carousel Group. We received an ocean front room in the boardwalk building (Rm 313). We paid $1300 for 3 nights/4 days. Totally overpriced. Where do I start with the complaints... 1. Housekeeping didnt...More
Perfect place on the beach .. great price for this time of the year in September.. My husband & I enjoyed our selves .. we will be back again.. the room was big, spacious & clean.. .. all the employees were very nice ... best...More
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2 Thank jmac52
Response from carouselresort, Public Relations Manager at Crystal Beach HotelResponded 14 September 2017
Thank you for sharing your experience at Crystal Beach Hotel. It's nice to hear that you had such a wonderful 3-day stay in our hotel and enjoyed our spacious and well-maintained rooms. We also grateful for your kind words toward our friendly staff who always...More
This hotel has several bad reviews but my family greatly enjoyed our stay. We have been at 5 star resorts-which this place certainly is not but it’s far from gross or disgusting like some reviews claim. We were in the original bldg room 410. Great...More
Ants on the kitchen counter. Black mold in the bathroom. Most of the electrical outlets didn’t work. Maid left door unlocked Anybody could have gone in the room while I was out. Never made beds or replaced toilet paper and towels. All this for only...More
When I first arrived at the hotel, our room wasn't done, so we waited at the pool/bar which had great food and fantastic staff. We had to wait until almost 4pm for our room which cost me $374.00. Boy, did I get scammed. The room...More
Response from carouselresort | Property representative |
Thank you for your questions, Unfortunately, we are not a pet-friendly hotel, however, our sister property Coastal Palms Inn & Suites on 120th st is. For more information please call 800-641-0011. Thank you