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Crystal Beach Hotel

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Traveller (124)
Room & Suite (75)
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Overview
  • Excellent28%
  • Very good35%
  • Average17%
  • Poor9%
  • Terrible11%
Travellers talk about
“parking garage”(26 reviews)
“ocean view”(30 reviews)
“room was clean”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
2 Star accommodation
All hotel details
Additional information
Offers from Crystal Beach Hotel
Hotel deals
Offers from Crystal Beach Hotel
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (372)
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371 results
Traveller rating
104
122
66
36
43
Traveller type
Time of year
LanguageEnglish
104
122
66
36
43
Show reviews that mention
All reviewsparking garageocean viewroom was cleanrefrigerator and microwaveoceanview roomtwo queen bedssmall kitchenetteno elevatorvery nice hotelcoffee potnice sizeoff seasonlabor daythird floorplenty of parkingfamily vacationstevie
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1 - 5 of 371 reviews
Reviewed yesterday via mobile

This place is no where near new. I booked directly with the Carousel Group. We received an ocean front room in the boardwalk building (Rm 313). We paid $1300 for 3 nights/4 days. Totally overpriced. Where do I start with the complaints... 1. Housekeeping didnt...More

Thank Jenn F
Hotel's Favourite
Reviewed 14 September 2017

Perfect place on the beach .. great price for this time of the year in September.. My husband & I enjoyed our selves .. we will be back again.. the room was big, spacious & clean.. .. all the employees were very nice ... best...More

Review collected in partnership with this hotel
2  Thank jmac52
Response from carouselresort, Public Relations Manager at Crystal Beach HotelResponded 14 September 2017

Thank you for sharing your experience at Crystal Beach Hotel. It's nice to hear that you had such a wonderful 3-day stay in our hotel and enjoyed our spacious and well-maintained rooms. We also grateful for your kind words toward our friendly staff who always...More

Reviewed 2 days ago via mobile

This hotel has several bad reviews but my family greatly enjoyed our stay. We have been at 5 star resorts-which this place certainly is not but it’s far from gross or disgusting like some reviews claim. We were in the original bldg room 410. Great...More

Thank Mom3NVA
Reviewed 3 days ago via mobile

Ants on the kitchen counter. Black mold in the bathroom. Most of the electrical outlets didn’t work. Maid left door unlocked Anybody could have gone in the room while I was out. Never made beds or replaced toilet paper and towels. All this for only...More

Thank Barbara L
Reviewed 3 days ago via mobile

When I first arrived at the hotel, our room wasn't done, so we waited at the pool/bar which had great food and fantastic staff. We had to wait until almost 4pm for our room which cost me $374.00. Boy, did I get scammed. The room...More

Thank Julie R
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Free Parking
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$83 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 On the Beach Hotel in Ocean City
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$83 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 On the Beach Hotel in Ocean City
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (124)
Room & Suite (75)
Pool & Beach (15)
Dining (14)
Amenities (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jennifer M
24 July 2018|
AnswerShow all 8 answers
Response from carouselresort | Property representative |
Thank you for your question. We are a non-smoking property and do not allow smoking on the balcony. Smoking is only permitted in designated areas. Thank you
0
Votes
elenamI414PY
10 April 2018|
Answer
Response from carouselresort | Property representative |
Thank you for your questions, Unfortunately, we are not a pet-friendly hotel, however, our sister property Coastal Palms Inn & Suites on 120th st is. For more information please call 800-641-0011. Thank you
0
Votes
Cristylyn O
6 February 2018|
AnswerShow all 5 answers
Response from carouselresort | Property representative |
Thank you for messaging us, Please call out HR Department to verify this information 410-520-2279.
0
Votes
Room Tips
"The rooms in the older building are closer to the beach and we may try the newer building but, I still like..."
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"We liked being in the building closest to the boardwalk because we wanted to be close to the beach."
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"If you can get the 5th floor in the new building. It is Ocean View just a few steps from the boardwalk &..."
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"book directly through the hotel, talk with the staff so you know exactly what room you are getting & the..."
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