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El Dorado Maroma

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Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
66 people are viewing this hotel
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PricelineUS$608
Hotels.comUS$488
Destinia.comUS$496
Prestigia.comUS$488
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Trip.comUS$518
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (8836)
360
Panoramas (11)
Pool & Beach (1988)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 05/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Dorado Maroma
Updated 05/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Playa Maroma
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
GreenLeaders Gold level
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Hidden Gem
Languages Spoken
English, Spanish
7265Reviews1010Q+A100Room tips
Traveller rating
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  • 91
  • 65
Traveller safety
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Popular mentions
Ingrid R wrote a review Today
Madison, Wisconsin2 contributions3 helpful votes
+1
Having a lovely time here at el dorado maroma! Beautiful grounds, beautiful staff and lovely food! We love Alejandro, Alex, Jorge, Manuel and leirbag for their hospitality and making this resort enjoyable! Love this place, it is special and wonderful and filled with wonderful helpful staff!
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Date of stay: January 2022Trip type: Travelled as a couple
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Brian W wrote a review Today
1 contribution
Our trip was fantastic! Great food and phenomenal entertainment staff. We really enjoyed Alejandro Alex, Leirbaj , Mimi and DJ Juan made our vacation great…so much fun! Also, Jorge on the beach took great care of us getting us set up for the day with fresh towels and always a great spot. Our room was huge and amazing and we really appreciated the daily cleanings from the friendly staff.
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Date of stay: January 2022Trip type: Travelled as a couple
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Alex S wrote a review 23 Jan
1 contribution
We had a great time and strongly recommend this resort. Alejandro and Mimi were awesome, leirbag and dj Juan made us feel so great and comfortable. The food was amazing and the activities and waiters were always more than helpful. Our room was always kept up. Jorge was helping all the time on the beach and we enjoyed all the facilities that they provided.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma
Responded yesterday
Dear Alex, I am really glad to hear you had an amazing time during your Honeymoon with us, we apprecitate your nice comments, I will share it to every member of our team, I hope to see you for your first anniversary, Thank you so much, and I hope you had a safe trip back home My best regards, The Management
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Scott W wrote a review 23 Jan
1 contribution
Looked after us front start to finish! Very helpful with booking dinners, taxis and making our stay that much better. Would definitely look to book here and el dorados and in the future. A great holiday!
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma
Responded yesterday
Dear Guest, First of all, I would like to thank you for choosing El Dorado Maroma for your recent stay, we deeply appreciate the time you invested to share your experience, I will share it to every member of our team, mainly to all of those who provided such a great service to you and made your stay more enjoyable. I am looking forward to serve you in a near future, and we hope you had a great trip back home Sincerely General Manager
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Mindi W wrote a review 21 Jan
1 contribution
My experience has been great! Our room was completely clean. Our favorite restaurant so far was Lima Limone. We enjoyed the beautiful manicured beaches. We met Alejandro, Mimi, Dennys, and Alex. They made us feel so welcome all the time. Karen and Salome were fabulous drink servers in the beach as well!! Salute!
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Date of stay: January 2022Trip type: Travelled with family
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Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma
Responded yesterday
Dear Guest, First of all, I would like to thank you for choosing El Dorado Maroma for your recent stay, we deeply appreciate the time you invested to share your experience, I will share it to every member of our team, mainly to all of those who provided such a great service to you and made your stay more enjoyable. I am looking forward to serve you in a near future, and we hope you had a great trip back home Sincerely General Manager
Read more
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PRICE RANGE
US$273 - US$658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado maroma, a beachfront resort, by karisma hotel playa del carmen, el dorado maroma hotel, el dorado maroma resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
99
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Frequently Asked Questions about El Dorado Maroma
Which popular attractions are close to El Dorado Maroma?
Nearby attractions include Cirque du Soleil Joyà (5.5 km), Jungala Aqua Experience (5.8 km), and Pasion De Cacao (4.3 km).
What are some of the property amenities at El Dorado Maroma?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at El Dorado Maroma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Dorado Maroma?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Dorado Maroma?
Yes, free parking is available to guests.
What are some restaurants close to El Dorado Maroma?
Conveniently located restaurants include Tramonto, Il Olivo, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at El Dorado Maroma?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does El Dorado Maroma have an airport shuttle?
Yes, El Dorado Maroma offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does El Dorado Maroma have airport transportation?
Yes, El Dorado Maroma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Dorado Maroma?
Yes, dry cleaning and laundry service are offered to guests.
Does El Dorado Maroma offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.