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Extended Stay America - New Orleans - Airport

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Traveller (12)
Room & Suite (10)
Overview
  • Excellent35%
  • Very good15%
  • Average20%
  • Poor14%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Kitchenette
2 Star accommodation
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Additional information
Offers from Extended Stay America - New Orleans - Airport
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - New Orleans - Airport
Special Offer: Save up to 10% TODAY!
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (132)
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Traveller rating
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LanguageEnglish
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All reviewsroom was cleannew orleansclose to the airportstaff was friendlyinterstateinternet
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1 - 5 of 131 reviews
Reviewed 7 August 2018 via mobile

Nothing like the description on the website. The breakfast consisted of prepackaged muffins and coffee. The refrigerator in our room did not work. The kitchen was not fully equipped with small appliances like the website claimed. We asked the front desk but they claimed to...More

Thank Courtnei C
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 8 August 2018

Thank you for being our guest. We are sorry for the issues you encountered during your stay and regret the inconvenience it caused. Your feedback in regards to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new breakfast choices. Also,...More

Hotel's Favourite
Reviewed 5 November 2017

I was very pleased with my stay from check in to check out. With kitchen in room I was able to go to two stores nearby to get things to keep in the room which was great after being in a 7 hour class each...More

Review collected in partnership with Extended Stay
Thank Lisa M
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 5 November 2017

Lisa, thank you for sharing your kind review of Extended Stay America. We are pleased to read you found us to be a good value and that our fully-equipped kitchen was ideal for your needs. We hope to be your hotel of choice every time...More

Reviewed 8 July 2018 via mobile

All the ladies were very accommodating and friendly. They were very attentive to us. The housekeepers did a great job keeping our room clean and neat while we stayed there. Shoutout to Daisha,Patrice,Loreal,Brittany, and Reyna for treating us to a very nice stay at the...More

Thank Patrick J
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 8 July 2018

Patrick, thank you for choosing Extended Stay America for your family stay. We are delighted to know you were so impressed with your well-maintained room and that our associates made your visit a memorable one. Your wonderful compliments will be shared with the entire team...More

Reviewed 20 June 2018 via mobile

Excellent customer service from all the employees, especially the management. Definitely the best extended stay I’ve ever stayed in. L’Oreal and Reyna are extremely efficient and professional with the best interests of each guests experience in mind.More

Thank gfickes
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 21 June 2018

Grahamm, thank you for choosing to stay with us. It's so great to see your compliments specific to our staff members. L’Oreal and Reyna are definitely favorites of our guests, and we will make sure to recognize their efforts as well. We appreciate your kind...More

Reviewed 26 March 2018

My stay at the Extended Stay was a COMPLETE nightmare. The staff was very rude. The rooms weren’t clean. It was infested with bugs. They refused to give us our money back. We had to sleep in our car due to rooms being sold out....More

Review collected in partnership with Extended Stay
1  Thank Kiara A
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 28 March 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
20
Price range
US$90 - US$187 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay America - New Orleans - Kenner
Location
United States > Louisiana > Kenner
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
20
Price range
US$90 - US$187 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay America - New Orleans - Kenner
Location
United States > Louisiana > Kenner
Photos
Traveller (12)
Room & Suite (10)
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Questions & Answers
Ask a question
Gabrielle P
13 January 2015|
AnswerShow all 3 answers
Response from Amy L | Reviewed this property |
No barely has anything accommodating
0
Votes
Rosemarie P
9 January 2015|
AnswerShow all 2 answers
Response from gwingman1 | Reviewed this property |
about fifteen miles. No shuttle
0
Votes
Room Tips
"Tip: Book a different hotel!!"
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"Request upper floor if you anticipate opening curtain. We didn't use the self-laundry. Small space if..."
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"no restroom in lobby, breakfast too simple to be called "breakfast", room not clean, no room..."
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"Noise goes through the walls on every floor"
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