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Hilton Garden Inn New Orleans Airport

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Traveller (60)
Room & Suite (28)
Dining (2)
Overview
  • Excellent41%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Oct3 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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825 results
Traveller rating
325
208
144
83
65
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Time of year
LanguageEnglish
325
208
144
83
65
Show reviews that mention
All reviewslake pontchartrainnew orleanstreasure chest casinoconvention centercasino boatroom was cleanfront desk staffomeletnice stayfrench quarterfree parkingparking lotcookieshgishuttleairportdowntown
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1 - 5 of 825 reviews
Reviewed 3 days ago

If you want to travel to & be close to French Quarter, then this hotel is not for you...it’s too far. Moreover, it’s in the middle of nowhere, which is no where close to store unless have a car rental. However car rental are $$$...More

Review collected in partnership with Hilton Garden Inn
Thank Enrique M
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 3 days ago

Thank you for choosing our hotel and for sharing your observations, Enrique M. You noted that our location was not to your satisfaction, so we apologize for any inconvenience this may have caused you. Our front desk is available to offer suggestions of shopping, dining...More

Hotel's Favourite
Reviewed 25 July 2018

We stay at this location whenever we are in the New Orleans area. It’s located right next to the Ponchartrain Center, The Treasure Chest Casino, and some of the best seafood in the area. Staff is always friendly and accommodating.More

Review collected in partnership with Hilton Garden Inn
1  Thank RhondaJewel
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 27 July 2018

Thank you for being loyal to Hilton Garden Inn New Orleans Airport. We are thrilled to know that our location always works well for your needs and that our excellent associates never fail to meet your expectations. We look forward to welcoming you both back...More

Reviewed 6 days ago

The staff were extremely nice and helpful. The rooms are in need of updating. The carpets throughout the rooms and hotel need replacing. The restaurant staff are very friendly and provided great food service.More

Review collected in partnership with Hilton Garden Inn
Thank sdeesmith
Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 6 days ago

Hello sdeesmith: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the property and your guest room. I will address your feedback directly...More

Reviewed 1 week ago via mobile

I was just in town for the night before a flight home. The staff at the hotel were very welcoming. The diamond member benefits at this hotel were great. They have name on a sign welcoming you at the front desk. You get the usual...More

Thank Lorraine J
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Lorraine, it was our pleasure accommodating you at Hilton Garden Inn New Orleans Airport. We appreciate you sharing your review with other travelers, and we are delighted you were 100% satisfied with our service and accommodations! Thanks once more for choosing our hotel, and we...More

Reviewed 2 weeks ago

Love this hotel and the location. Easy access to Interstate too. Staff is very friendly. I can always count on consistent service and quality when I am at a Hilton property. I've stayed at this hotel on numerous occasions and it is my "go to...More

Review collected in partnership with Hilton Garden Inn
Thank Debbie T
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 2 weeks ago

Debbie, thank you for choosing the Hilton Garden Inn New Orleans Airport once again. It’s great to know you enjoyed our hospitality and that our hotel’s location was ideal for your plans. We appreciate your feedback and look forward to hosting you again the next...More

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About
Description
The Hilton Garden Inn New Orleans Airport is adjacent to the Pontchartrain Convention Center, next to Treasure Chest Casino, and approximately five miles from Louis Armstrong International Airport. A few ...More amenities include a made to order hot breakfast, complimentary airport shuttle service, a state of the art fitness center, outdoor heated pool,with a whirlpool. The lobby lounge and restaurant offer nightly specials and in room dining along with a 24 hour lobby Pantry for sundry and other food items. The Hilton Garden Inn New Orleans Airport also offers valet laundry service, on-site laundry facilities, and complimentary airport transportation. Complimentary bus parking available. All rooms feature refrigerators, microwaves, Keurig coffeemakers, complimentary Wi-Fi, voicemail, irons/ironing boards,and hairdryers.The hotel overlooks Lake Pontchartrain and is about two miles from Esplanade Shopping Center and Rivertown museums and 12 miles from the French Quarter and downtown New Orleans. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Photos
Traveller (60)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
kimmy04
2 October 2017|
AnswerShow all 5 answers
Response from Ashley A | Reviewed this property |
Hotel is in a very safe area, unsure about the shuttle service, we used Uber to get us around. It was fast, cheap and reliable, available all hours.
1
Vote
Deedra F
2 June 2016|
AnswerShow all 4 answers
Response from Calypsosmom | Reviewed this property |
There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
0
Votes
sbT9238BI
Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
18 January 2016|
AnswerShow all 7 answers
Response from Rosa B | Reviewed this property |
The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
0
Votes
Room Tips
"Upstairs was quiet."
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"This hotel is perfectly located near the airport"
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"allow travel time from this location."
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"Probably any room not on the 1st floor is quieter."
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