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Best Western Plus New Orleans Airport Hotel

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Traveller (5)
Room & Suite (14)
Pool & Beach (4)
Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor2%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus New Orleans Airport Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus New Orleans Airport Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (197)
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183 results
Traveller rating
90
55
23
5
10
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LanguageEnglish
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90
55
23
5
10
Show reviews that mention
All reviewsindustrial areatruck stopconvenience store next doorfront desknew orleansmake a u turnrental car returnroom was cleanwafflesgreat hotel to stayarriving lateextra towelstoilet paperfree breakfasthousekeeping staffan early morning flightup to date
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1 - 5 of 183 reviews
Reviewed 1 week ago

Our two couples stayed at this Best Western Plus before flying back home after a 5 day trip in Louisiana. It is quite new and well maintained as well as comfortable and very conveniently located near the MSY Airport, especially when you have a flight...More

Thank Dan_Explorateur
Hotel's Favourite
Reviewed 6 July 2018 via mobile

My only complaint was the shuttle. I arrived at 11:05 with front desk cell phone/text contact and the driver still left!! Thus we took a cab which cost $18-the ride was max 5mins!!! Be warned the shuttle ends at 11PM. Other than that this place...More

1  Thank NatashaGR
Reviewed 11 July 2018

I was a little apprehensive about noise. I've had difficulty with aircraft noise in inns near airports. While booking I satisfied myself by reading reviews. When we arrived we were aware of switching operations in a nearby rail-yard and I was worried that we might...More

Thank Richard_StL
Reviewed 4 July 2018

this was probably the worst hotel experience i have ever had. we were greeted by two men that kept disagreeing with what we needed to do and then laughed. it was so creepy we did not want to leave our room once we were here....More

1  Thank Laura M
Response from terri s, Public Relations Manager at Best Western Plus New Orleans Airport HotelResponded 12 July 2018

Thank you for staying with us. We were disheartened to read your review and hope you will accept our sincere apology for not meeting your expectations. We assure you that what you experienced is not acceptable, and your comments will be shared with each department...More

Reviewed 20 June 2018

I read reviews and look at pictures of hotels. This hotel was really nice for such a short one night stay. Flight came in at 2am and didn't want to drive 2 hours to Lafayette in the middle of the night and I searched TripAdvisor...More

Thank MzPicky
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Business Centre with Internet Access
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$85 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (5)
Room & Suite (14)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Nikhil T
10 February 2018|
AnswerShow all 4 answers
Response from pizza_pablo | Reviewed this property |
The breakfast is sub par, when for a complimentary continental. The fruit is old, the sausage tastes horrible and the coffee is better, from the K cups, in the room. If you do use the coffee in your room, don't expect it or... More
1
Vote
Bex1970
19 January 2018|
AnswerShow all 3 answers
Response from Al T | Reviewed this property |
Just give the hotel a call and arrange a pick up.
1
Vote
jinjrl
10 May 2017|
AnswerShow all 5 answers
Response from Tammy R | Reviewed this property |
They offer a shuttle beginning at 5am to the airport. They charge $8 per day to leave your car there.
2
Votes
Room Tips
"Rooms nearer the front desk may have less train "presence.""
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"Ask for a second floor room with a view."
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"occasional train horn heard"
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"Stay at a different hotel, if possible."
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