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All reviews industrial area truck stop convenience store next door front desk new orleans make a u turn rental car return room was clean waffles great hotel to stay arriving late extra towels free breakfast toilet paper housekeeping staff an early morning flight up to date
Hotel property is new and beautiful. Clean smell upon walking in. Employees happy and joking with one another. Room was exactly as described. Ac was cold and efficient. Convenient store and subway next door. Safe feeling property and would gladly stay again.
I took my family to the airport and came down the day before the flight. I asked for a particular room and got it; the Internet worked fine; the hotel and the pool were clean. Every staff member I encountered spoke to me and acted...More
1. I am NOT exaggerating when I say this ... The guest room literally had a strong MUSTY PUBIC HAIR odor that I swear hit me as soon as I walked into the room. I almost died. Upon further investigation, it appears the odor...More
Response from terri s, Public Relations Manager at Best Western Plus New Orleans Airport HotelResponded 4 days ago
Thank you for choosing us and sharing your experience. We appreciate you bringing this to our attention, and we sincerely apologize for our lack of communication. We never want a guest to leave with a negative opinion and we are truly sorry you...More
We were greeted in a friendly manner by the hostess and our clean room was near the pool as we hoped. The pool towels we received were big and soft. The room was quiet, the internet was good, access to the airport and NOLA was...More
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Our room was clean, spacious & very comfortable. It has an airport shuttle so it works great for your last night before flying out. Can't comment on their breakfast as we left before it began. My ONLY complaint is that be very careful if you...More
Response from pizza_pablo | Reviewed this property |
The breakfast is sub par, when for a complimentary continental. The fruit is old, the sausage tastes horrible and the coffee is better, from the K cups, in the room. If you do use the coffee in your room, don't expect it or... More
The breakfast is sub par, when for a complimentary continental. The fruit is old, the sausage tastes horrible and the coffee is better, from the K cups, in the room. If you do use the coffee in your room, don't expect it or the cups to be replaced by maid service.
Shuttle to nearby New Orleans International Airport, only, but down town.
This hotel is in Kenner, Louisiana, not New Orleans.