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All reviews expo center turkey sausage hi express large fitness center ihg property stayed here front desk staff was friendly and accommodating rooms are quiet free breakfast fire alarm swimming pool clean hotel the breakfast area nice stay business trip one night stay
First room we checked into had hair in the sheets of both beds, and crumbs in the drawer. Second room we stayed in, but there was unclean urine around the toilet bowl. Mystery creamy stains on two of the towels and a hair hanging off...More
Date of stay: November 2018
Response from ShannonM3438, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 2 weeks ago
Dear Valued Guest,
I first would like to sincerely apologize for any inconvenience you endured while staying with us. I can assure you these issues have been brought to the corresponding Managers attention, to ensure all of these items are corrected where necessary.
Great place, pool outside, fitness room well appointed close to restaurants and within a few miles of the airport and where I needed to work that week. Definitely clean, quiet, good people and a great place to stay.
We had an easy check-in experience and the people at the desk were nice and friendly. Our room was very nice in a new mid-century modern design. The bed was extremely comfortable. That is where the good experience ended. The air conditioner was very loud...More
Date of stay: July 2018
Thank cheryl h
Response from ShannonM3438, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 28 October 2018
Dear Cheryl H,
Thank you for your comments regarding your stay with us. I am happy to hear the front desk was friendly, and you enjoyed our comfy beds! I do sincerely apologize that the air conditioner was loud and the fridge compressor was loud...More
Housekeeping did an amazing job during my visit. My room was really clean and any time my wife or I walked past a housekeeper they made it their business to ask is if we need anything. I have to say that small things like that...More
Date of stay: October 2018
Response from ShannonM3438, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 24 October 2018
Thank You for taking the time out of your busy day to let us know how your stay was. I am so happy to hear Housekeeping made such an impression during your stay. They take great pride in their work, and I will...More
We stayed here over night for a wedding and it was very clean and nice place to say. The breakfast in the morning was a nice perk! I would definitely stay here again. If there was a bar in the lobby it would have got...More
Date of stay: October 2018
Response from ShannonM3438, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 17 October 2018
Thank you for taking the time out of your busy day to comment about your stay with us. I am happy to hear the hotel was very clean, and you enjoyed our complimentary breakfast! And yes a bar would be a great idea!...More
Welcome to The Holiday Inn Express Louisville Airport Expo Center. We are ideally located so our hotel allows you to explore the area’s best attractions, shopping and dining. We offer complimentary hot …Morebreakfast buffet daily, airport transportation, enjoy our state of the art fitness room, large outdoor pool, 24 hour business center, 24 hour market, guest laundry,and free Wi-Fi throughout. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from roadwaywife | Reviewed this property |
We stayed there the end of February and definitely had a remodeled room. Nothing outdated, musty, or dirty at all. In fact, we couldn't believe how nice it was for what we paid--usually rooms of this caliber were much more... More
We stayed there the end of February and definitely had a remodeled room. Nothing outdated, musty, or dirty at all. In fact, we couldn't believe how nice it was for what we paid--usually rooms of this caliber were much more expensive. Don't know about your other 2 respondents, but what they said was certainly not out experience. We actually had to leave a day early due to impending bad weather and felt awful we were missing out on another night in that room!