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Four Points by Sheraton Louisville Airport

Traveller (82)
Room & Suite (20)
Dining (7)
About
Location
Cleanliness
Service
Value
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
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256Reviews
93Photos
1Q+A
35Room tips
Traveller rating
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Popular mentions
The room are nice and the hotel is clean. No real dinning area for a nice meal. The management is excellant and very helpful.The price is right and of course the location is excellent. I would recommend for anyone.
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Response from TeamMarriott, Manager at Four Points by Sheraton Louisville Airport
Responded 5 weeks ago
Dear Robert B, We thank you for choosing our hotel and taking the time to provide your feedback. We are pleased your stay was acceptable and that you found our location to be convenient, but sorry we did not live up to all of your expectations. Thank you for letting us know what we could do better. Please be assured we will focus on improving our service in those areas. Thank you for staying with us, and we hope you will give us another chance to serve you in the future. Sincerely, Annetta Downs General Manager
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+31
5 minutes from the airport terminal to the hotel and a 10 min walk to Cardinal Stadium. There are a few restaurants close to the hotel and their free shuttle will take & pick you up within a 3 mile radius of the hotel. That will not get you to downtown Louisville. I checked in
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Response from TeamMarriott, Manager at Four Points by Sheraton Louisville Airport
Responded 21 Nov 2018
Dear Levon, Thank you for being a loyal Marriott Rewards member and choosing our hotel for your accommodation needs. We appreciate you pointing out everything you loved about our hotel, including our complimentary shuttle and great hospitality. With that being said, we are sorry your room fell short of your expectations. We have alerted our engineering staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. Thanks again for your feedback, as this helps us to improve the experience for all of our guests. We hope we have the opportunity to welcome you back soon! Sincerely, Annetta Downs General Manager
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I gave it 3 stars because it was mostly clean and in ok repair, and location was ok. But honestly, for the price, I expect much better. Here are the good points: *Staff was friendly *Room was very large *Good location *Fairly recently updated *Mini fridge *In room coffee bar
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Response from TeamMarriott, Manager at Four Points by Sheraton Louisville Airport
Responded 31 Jul 2018
Dear Jenn, Thank you for taking the time to share your feedback. We apologize for failing to provide you with a totally satisfying experience and will definitely work on correcting the problems you outlined. We appreciate you also pointing out what you enjoyed during your stay. It was our pleasure hosting you, and we hope you will give us an opportunity to provide you with a more satisfying experience in the future. Sincerely, Annetta Downs General Manager
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+7
It's near the Fairgrounds and Expo center. Lots of nearby hotels. Several fast food restaurants are nearby. Check-in was a bit cumbersome. One girl was on the phone. The other girl seemed confused. Apparently, all the rooms on my floor were handicapped rooms. Always feels funny
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Response from TeamMarriott, General Manager at Four Points by Sheraton Louisville Airport
Responded 18 Jul 2018
Dear Bucky D, Thank you for choosing the Four Points by Sheraton Louisville Airport and for pointing out our convenient location. There is so much to see and do in Louisville, and our guests love being so close to so many of our city's attractions. However, we apologize on behalf of the front desk staff for the inconveniences you experienced. Rest assured that we will reinforce our training to ensure such incidents are not repeated. We hope to have the pleasure of hosting you again on your next trip to Louisville! Sincerely, Annetta Downs General Manager
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We stayed in this hotel for a basketball tournament and it was the worst hotel I’ve ever stayed at. My daughter is on a travel ball team so we stay in a lot of hotels during the summer but this was by far the worst. To begin the ceiling and walls have stains on them and so does
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Response from TeamMarriott, Manager at Four Points by Sheraton Louisville Airport
Responded 13 Jul 2018
Dear candacesanchez32, On behalf of our entire team, we would like to offer our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly and have rigorous inspection procedures to prevent these issues from happening. Please know your review will be shared with the appropriate team members. Thank you for your business, and safe travels. Sincerely, Annetta Downs General Manager
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Photo provided by managementFour Points by Sheraton Louisville Airport
Meeting room
my room
Exercise room equipment
Handicapped toilet, vanity, and chair for shower
Handicapped bathtub and shower
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1234
Hello, we stayed here last winter and rooms were clean and up to the standard of a dour points. We did not encounter any cleanliness issues. Service was great all around. Hope this helps.
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"Rooms on the back side do not have as much noise from airplanes as do those on the front side."
"326 had two king beds and two rooms"
"I was on the third floor so I don't know what the noise level was up higher."
"Ask for a clean comforter"
"Clean your carpets. Room was big and spacious. "
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PRICE RANGE
US$101 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, louisville airport north hotel louisvillecountry inn and suites by carlson, louisville airport northcountry inn louisvillelouisville country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Louisville Airport North
LOCATION
United StatesKentuckyLouisvilleSouth SideFairgrounds
NUMBER OF ROOMS
117
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