Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
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Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
120 Dixie Way North, South Bend, IN 46637
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Avg. $182 /night, 10/15 - 10/16
$360
per night
$271
per night
$181
per night
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3.5
#16 of 37 hotels in South BendLocation
Cleanliness
Service
Value
Discover all that downtown South Bend and the University of Notre Dame has to offer at the convenient, comfortable Holiday Inn Express & Suites-Notre Dame IN. You are at the heart of everything, shopping, dining, entertainment and the arts. You are a short trip to the University of Notre Dame, Newton Park, downtown South Bend and much more. Getting there has to be fast and convenient too. Only 5 miles from the South Bend International Airport, you'll spend less time in traffic and more time doing what you came to South Bend to do. And there is easy access to the Indiana Toll Road, 80/90 expressway and a short drive to I-94, only two hours east of Chicago. Whether you're coming to South Bend Indiana to visit Notre Dame and the Fighting Irish, or for business or just for fun your room at the Holiday Inn Express & Suites-Notre Dame is your personal retreat. You'll have room to work, relax and make the most of your day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
South Bend International
5.4 km•
See all flights
Car Hire
28 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
186Reviews4Q+A23Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Hotel's Favourite
We were visiting for an ND football game. Every where in town is very busy on game weekends and all area hotels are expensive. That being said, we were treated very well by the team at the hotel especially the front desk attendant who worked the evenings on the 18/19th (apologies for not catching her name). She went over and above in helping us with a room issue and provided us with a generous solution. The rooms were clean, beds were soft and comfy, and there were treats by the front desk.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stopped at the South Bend Holiday Inn Express on the last night of our cross country trip. We checked in about 11 pm and it took 20 minutes plus. The desk attendant gave us two keys keys for our room and she wrote the wrong number on the inside flap. When we tried to get in we woke up the people in the room. I returned to the desk 3 more times to get different keys made for the correct room we were supposed to be in and finally she moved us to a different room. The room we got on the first floor was a typical hotel room with all the normal amenities. It looked like they never finished the remodel completely because some details look old. The last negative would be all the parking lot lights are not working. The next time we are in the area we will stay somewhere else.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Responded 10 Aug 2020
Hi royalpalmstravel, Thank you for your recent stay and for sharing your review. We're committed to ensuring your ease and offering quality service. I understand that your recent experience at our property was not as satisfactory as expected. It is in my dismay to learn about the inconvenience during your check-in and the level of service received. I am sorry for the letdown. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to enhance our Service Hospitality. I've shared your comments with the team and trust that our hotel management will use this to monitor the services we offer to our guests. Pleasure once again to host your visit and we look forward to having the opportunity to restore your confidence in the future. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms was very large and the bathroom was large also. The room was nice and clean. The tub would not drain properly and it was very stained. The hotel is in a very good location and the staff was very helpful with all of our questions. They need to pay a little more attention to details in bathroom.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Nice convenient hotel with large rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had just spent 3 nights in a DIFFERENT hotel where the bathroom was so small there were only 2 inches of clearance between the open door and the toilet, AND the sink and vanity were outside the door, so when you used the sink in the middle of the night, you risked disturbing your roommate.
We stayed at Holiday Inn Express South Bend for just one night, passing through. I made the reservation from the road and we arrived an hour later, and they had it. The night clerk, without me asking, gave us a room away from children.
We were glad to see the normal, big bathroom with sink in the same section.
For breakfast, instead of the usual crumbly scrambled eggs, they had much tidier mini-omelettes. And, of course, CINNAMON ROLLS.
If you wake up early and don't want to disturb your sleeping companion, you can take a nice walk. Take a left out the door, walk a block or two, and then take a left on... I forget, but there's a big, paved bike/jogging path that goes through a meadow and woods. It leads to Notre Dame, but I didn't get that far.
We stayed at Holiday Inn Express South Bend for just one night, passing through. I made the reservation from the road and we arrived an hour later, and they had it. The night clerk, without me asking, gave us a room away from children.
We were glad to see the normal, big bathroom with sink in the same section.
For breakfast, instead of the usual crumbly scrambled eggs, they had much tidier mini-omelettes. And, of course, CINNAMON ROLLS.
If you wake up early and don't want to disturb your sleeping companion, you can take a nice walk. Take a left out the door, walk a block or two, and then take a left on... I forget, but there's a big, paved bike/jogging path that goes through a meadow and woods. It leads to Notre Dame, but I didn't get that far.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst stay I’ve had in a while. Ownership needs to take responsibility here they are doing wrong by their staff. One of the reasons we booked was for the pool which has clearly been closed for some time. Update your amenities on your site! Upon check-in the key card maker was broken and the manager (she was great but clearly overwhelmed) had to let each guest up to their room. The room was deplorable. It absolutely wreaked of stale cigarettes. Due to our party needs we had no choice but to stay in the room. My sinuses still haven’t recovered. The icing on the cake was finding a bar of used soap in the shower the next morning…gross. Upon checkout we were given a whopping 10% discount. This discount does not nearly justify the lack of execution. We should have been given the previous guest’s cleaning fee because clearly the hotel didn’t clean properly. Further, the pool is a major reason we paid at least $50 more than an another hotel without a pool for the same night. The whirlpool was boarded up and clearly this pool has been down for some time. Oh, I almost forgot: at 6:30am Saturday morning it took me about 10 minutes to find someone and ask for more toilet paper in the lobby men’s restroom. Attention to detail is not this establishment’s forte.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Pick somewhere else. I can’t believe we paid $200+ for this dump.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Responded 3 Apr 2023
Hi Voyager40330095679, We appreciate you choosing the Holiday Inn Express And Suites South Bend - Notre Dame University for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I want to offer our sincere apology for the issues you encountered. Your honest review is critical, and I will share this with our appropriate hotel team to take necessary action. I have sent you a private message to discuss this further. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for one night. The bed was soft and comfortable. Breakfast was included, I ate two small omelettes, sausage, yogurt and a banana. It was good. There is a pizza place across the street, “Cheers” down from the pizza place if you want a drink and a barbecue place down the street from Cheers. The hotel has a list of places that you can call to have food delivered. There is also a “Subway” inside the gas station. If I go to South Bend again I would stay here. The dining area is small and quiet.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: I stayed on the second floor, it was quiet. I guess it depends on how quiet the traveler is. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was smooth and the front desk clerk was friendly. The hotel itself was HORRIBLE. The 2nd floor smelled like cigarettes. We made it to our room which we thought was okay until we walked into the bathroom and there was feces on the toilet seat and blood in the sink. We contacted the front office who then immediately gave us a different room. This room was better at first sight, but then we went to shower - and the shower was plugged! Disgusting! We called down to the front reception that didn't answer the phone, so we just waited until the morning when we were leaving to let them know. They did send someone up and it was fixed by our return. On top of those issues, the a/c leaks in the rooms and the floor is wet which I believe is the cause for the musty/moldy smell. Our keys would not work multiple times. Overall, I would NEVER recommend this hotel and I will NOT be staying here in the future.
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Date of stay: August 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Responded 7 Nov 2021
Dear TheTravelingRat, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the smell of smoke, the cleanliness of our bathroom and the maintenance of our room. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. In the midst of the inconvenience, I am glad to know that your check in experience and the friendliness of our front desk staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I arrived, there was chocolate milk spilled in entryway, but the lady at the front desk was welcoming. Upon walking down the hallway to my room, there was red vomit on the floor. We had to walk around it to get down the hallway. We had been traveling for 6 hours and wanted to get some sleep. The room did not have soap nor kleenex. There was black fuzz on the carpet. The heater made a crackling noise, the fridge made a knocking noise, the television had about 9 colorless circles on the picture when you were watching it. When we got up in the morning, the bathtub did not drain when you were taking a shower. When we were checking out, I spoke to nice young lady who took my name and phone number because I wanted to speak to a manager. I also told her at that time all the problems with the room. She assured me that a manager would call me back after she arrived on the property at 8:30am. After leaving I called IHG, who was very accommodating and apologetic. They told me that the manager would be contacting me also. A manager never called me. I actually called the manager after waiting 2 days. The manager was not apologetic at all on the phone. Initially, she told me that she didn't have my phone number and that she emailed me and I responded. Since I didn't receive an email, nor responded to anything, I asked her what email address she used. She couldn't give me one.
So, when I asked her again about the email, she told me I was shouting at her.
Upon asking her a third time about the email, she told me that she responded to an email from IHG, and it was IHG's job to send me that email. She then told me that she called me and left a message. Since I received no phone call nor message and since she told me at the beginning of the phone call she didn't have my number, I questioned her about this also. She claimed IHG gave her the wrong phone number to call. She also said several times during the phone call that because I called IHG, this is the way it has to be. She never apologized for anything until I asked her for an apology. I caught the manager in 2 lies. She lied about emailing me, and lied about calling me. This is 100% unacceptable. As a manager, you should own up your mistakes and apologize for your lack of customer service.
So, when I asked her again about the email, she told me I was shouting at her.
Upon asking her a third time about the email, she told me that she responded to an email from IHG, and it was IHG's job to send me that email. She then told me that she called me and left a message. Since I received no phone call nor message and since she told me at the beginning of the phone call she didn't have my number, I questioned her about this also. She claimed IHG gave her the wrong phone number to call. She also said several times during the phone call that because I called IHG, this is the way it has to be. She never apologized for anything until I asked her for an apology. I caught the manager in 2 lies. She lied about emailing me, and lied about calling me. This is 100% unacceptable. As a manager, you should own up your mistakes and apologize for your lack of customer service.
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Responded 8 Mar 2023
Hi DayTrip721515, We appreciate you providing us with feedback regarding your stay at our hotel. We are pleased that you have chosen to do business with IHG® Hotels & Resorts. Holiday Inn Express is a great place to rest and recharge between travels, and I'm sorry for the situation. I shared your feedback with the hotel management. I have faith in their resolution to provide superior service. I sent you a private message to discuss this further. I hope you read it at your most convenient time. Sincerely, Renz A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stopped on our way through South Bend. Excellent staff. Clean room. Enjoy the breakfast that is included. This hotel is located close to the interstate, so access was quite easy. Will definitely stay again if traveling through this area.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I travel a lot for work all around the Midwest and always stay at holiday inn expresses because they are consistent and usually great. This one was not.
The gym was filthy with no towels or cleaning products. There was no water pressure and the shower head barely functioned. The last day I didn’t even have hot water for my shower.
The staff was nice enough, I’ve just come to expect more that’s why I stick with this chain.
The gym was filthy with no towels or cleaning products. There was no water pressure and the shower head barely functioned. The last day I didn’t even have hot water for my shower.
The staff was nice enough, I’ve just come to expect more that’s why I stick with this chain.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Don’t go to the Route 66 that is a block down
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Responded 21 Jan 2024
Hi William S, We appreciate you choosing the Holiday Inn Express And Suites South Bend - Notre Dame University for your leisure stay. We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again. I have sent you a private message to discuss this further. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately we do not have monthly rates.
Sorry Jessie, I was a tourist there, not a representative of the hotel. I suggest you phone the hotel directly.
"I stayed on the second floor, it was quiet. I guess it depends on how quiet the traveler is. The heater was not noisy."Read full review
PRICE RANGE
$182 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express south bend / notre dame hotel south bend, holiday inn south bend, south bend holiday inn
LOCATION
United StatesIndianaSouth Bend
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHOLIDAY INN EXPRESS & SUITES SOUTH BEND - NOTRE DAME UNIV., AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison (IN) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Nearby attractions include Roseland Town Park (0.5 km) and Golden Glow Cbd Hemp Shop (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Conveniently located restaurants include Bistro 933, Weiss' Gasthaus, and Ho Ping House.
Are there opportunities to exercise at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel?
Many travellers enjoy visiting St. Patrick Church (4.8 km) and K. C. Derhodes House (4.5 km).
Is Holiday Inn Express & Suites South Bend - Notre Dame Univ., an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.