Just like last Sept & Oct, this time back visiting the lodge was just as exceptional. The team is extremely personable & food was exquisite. A days mountain biking followed by a relaxing wine tasting. The only improvement I would suggest (and it’s minor) but I purchased a picnic to take on our ride. The food was delicious. It was the way it was presented. A plastic cheap Kathmandu plate set. No blanket and could have been branded Gibbston Lodge. The food could have been packaged in nicer containers. Like I said minor, but an area for improvement if you want to be 5 stars.
We had a fantastic weekend was really nice - breakfast was slow with the service and not explained but still enjoyable The room was amazing the bed was so comfortable the only thing missing was a decent coffee cup they only had little tea cups but nothing for the coffee
We stayed at the Lodge whilst on our honeymoon and whilst the location and the lodges and amenities were great and the food and the wine was excellent I felt the service really didn’t match the level of luxury of the accommodation. Despite it being quiet due to COVID we were made to feel like it was too busy for us to do things and when we asked to do things it was an inconvenience for them and they had to ‘squeeze us in’ and there were tours we would’ve liked to have done that we didn’t know about until we were leaving. We also asked for help to cast something to the tv one evening and were told they didn’t know what we were talking about and no one could help. Despite mentioning when booking it was never acknowledged that we were on our honeymoon. We were really disappointed as we had been looking forward to this stay and I felt we had missed out on the experience that you should receive somewhere as prestigious as this. For these reasons I wouldn’t stay again and wouldn’t recommend.…
Absolutely spoilt by Frances (the spa manager). Had the anti-ageing facial which was interspersed with massage and divine. This was followed by bubbles in the relaxation room. Stunning location and left feeling very spoilt.
We stayed for three nights and wanted to learn as much about the Gibbston wines as possible. And we did! Excellent wine tasting with informative staff. The villas are perfect in every way. Plenty of meals options. Best of all are the incredible staff. Helpful and friendly and knowledgeable. We'll be back for another sunset pinot!
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