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Country Inn & Suites by Radisson, Moline Airport, IL

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Overview
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2721 69th Avenue Ct, Moline, IL 61265-8310 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(194)
Traveller rating
  • 93
  • 53
  • 22
  • 16
  • 11
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  • English
Reviewed 3 weeks ago
The pool at this hotel was the warmest I’d ever experienced at a hotel. The continental breakfast was great and included several warm items such as eggs, chicken patties, frittata, and breakfast potatoes. Staff was friendly. Room was spotlessly clean. I’d definitely stay again.
Review collected in partnership with Country Inns & Suites By Radisson
Response from Monica S, General Manager at Country Inn & Suites by Radisson, Moline Airport, IL
Responded 3 weeks ago
Dear krystalelizabeth20, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the pool and breakfast.Our staff takes pride in making our guests feel comfortable. We look forward to your next stay.
Reviewed 4 weeks ago
No complaints whatsoever. This hotel is smartly decorated with a comfortable sitting lounge and freshly baked (Free!) cookies in the reception area. Plentiful and one of the best hot selection breakfast buffets I’ve ever had in similarly priced hotels. Towels were provided for the pool and whirlpool. Staff were extremely pleasant and helpful. Would definitely recommend to my friends and stay here again myself.
Response from Monica S, General Manager at Country Inn & Suites by Radisson, Moline Airport, IL
Responded 4 weeks ago
Dear Scott J, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We also happy to see that you enjoyed our cookies and breakfast . We look forward to your next stay.
Reviewed 8 Oct 2018
Great from the check in to the check out. The staff was very helpful and friendly. The room was very clean. The room was secure and we felt safe. The check in area was nicely laid out. We would recommend this place to anyone.
Review collected in partnership with Country Inns & Suites By Radisson
Response from Monica S, General Manager at Country Inn & Suites by Radisson, Moline Airport, IL
Responded 9 Oct 2018
Dear cheramy2, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. It is great to hear that everything was to your satisfaction starting with check in to your check out. The newly renovated lobby area with our breakfast room is something that is pleasing to the eye, we are happy to see that you liked it. We look forward to seeing you again when your travels bring you back to this area.
Reviewed 24 Sep 2018
I checked in late after a long day of work and travel. Before going to bed, I noticed long hairs on several pillows on both sides of the bed. I took them down to the front desk and asked for a new pillow and for the cleaning crew to replace all the sheets as they clearly did not. I went back to my room and took out the spare blanket that is always in the closet. My intent was to lay it over the sheets until they were replaced. I found that it had many, many stains on it with several different colors. I laid it down anyway and slept in my clothes. I tried using the workout room twice during my stay and the room was like a sauna. It was super hot since the AC seemed to be off and there is no water fountain. On the day before I checked out, an invoice was slipped under my door. I went down and spoke to the front desk and the person said he had made a mistake and that everything would be OK. Upon my return from work in the evening, I found this was not the case as my door key had been deactivated. I had to have it reprogrammed. At checkout, there was no one at the desk so I just left the keys. I never received an apology for my initial issues and am pretty disappointed as this is probably the third time I find hairs on my pillow at this hotel. The previous times, I was just moved to another room. I will not be staying here anymore during my travels with work. I gave them the benefit of the doubt and nothing has changed.
Review collected in partnership with Country Inns & Suites By Radisson
Response from Monica S, General Manager at Country Inn & Suites by Radisson, Moline Airport, IL
Responded 25 Sep 2018
Dear Luis, I am so sorry to hear about your inconveniences during your stay. It is always upsetting to hear as a manager that a guest's stay was not completely satisfactory. I would like to address some of your concerns before trying to rectify this situation for you. We are extremely confident in our cleaning staff and they are well trained to make sure every room is thoroughly cleaned and inspected. Even so, they are humans and can make mistakes like any of us. I am truly sorry to hear that you did not feel completely comfortable in your room. When you went to the front desk with your concerns, the desk attendant should have offered you a different room immediately, and I am again sorry that this was not done. I can assure you that the cleaning staff is required to change the sheets any time a guest checks out. In any case, if you were not happy with your sheets, you should have been moved to a different room immediately where you felt completely comfortable and satisfied. We keep our fitness center air conditioned and provide a portable fan in the fitness center for any guests that still feel like they would like more air as we understand no one likes being hot while they are working out. There is a water fountain available outside of the fitness center meant for any guests that are using the fitness center, but perhaps you missed it in your frustration which is completely understandable. In the future, please do not hesitate to ask the front desk to turn on the air conditioning in the fitness room if it seems to be off. Again, I would like to stress that I am in no way trying to imply that your claims are false and I would again like to apologize sincerely on behalf of our entire staff. Our priority is making our guests feel comfortable, welcome, and happy which is why I would like to discuss this further with you over the phone to ensure that you are satisfied with a resolution. Please call the property and ask for the general manager, Monica Shah. I look forward to hearing from you and our entire staff hopes to see you again soon. Sincerely, Monica Shah
Reviewed 18 Aug 2018
My wife and I stayed here on our anniversary to get a night away. We had a great night until the fire alarm went off 4 different times around 6am the next morning. Also when we went down for breakfast they didn't have enough forks or plates for everyone so we had to wait for others to finish before we could eat. The rooms were nice and seemed decently kept.
Review collected in partnership with Country Inns & Suites By Radisson
Response from Monica S, General Manager at Country Inn & Suites by Radisson, Moline Airport, IL
Responded 19 Aug 2018
Dear cchatten13, We are sorry to hear that you were not satisfied with the issues in the breakfast area. Also we apologize for the fire alarm system went off several times .Your review gives us the opportunity to correct deficiencies in our service. We hope you will give us another chance if you are in the area again.
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
61
Price range
US$84 - US$122 (Based on Average Rates for a Standard Room)
Formerly known as
Country Inn & Suites By Carlson, Moline Airport
Also Known As
Country Inn Moline
,
Moline Country Inn
Location
United States > Illinois > Moline
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
61
Price range
US$84 - US$122 (Based on Average Rates for a Standard Room)
Formerly known as
Country Inn & Suites By Carlson, Moline Airport
Also Known As
Country Inn Moline
,
Moline Country Inn
Location
United States > Illinois > Moline
Photos
Traveller (17)
Room & Suite (10)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (6)
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Questions & Answers
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Christine P
11 November 2015|
AnswerShow all 2 answers
Response from Monica S | Property representative |
Hi -- The pool goes from 3ft depth to 5ft dept. There is restroom available right next to the pool in the hallway. We hope to see you at the property. Thanks, Country Inn Moline, IL
0
Votes
Room Tips
"King Suite offers separate living space!"
bgruss08
19 Feb 2018
Read review
"I love the second floor rooms, near the center stairs"
Shambeau
24 Jan 2018
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"For those with families a king is not recommended unless you ask for a cot which is 20$ a night"
hammondd2017
19 Nov 2017
Read review
"Be very careful in parking lot..cramped"
RonQ10
20 May 2017
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