Sercotel Palacio de Tudemir
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Sercotel Palacio de Tudemir
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Avg. $151 /night, 10/7 - 10/8
$214
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$172
per night
$130
per night
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3.5
#2 of 6 hotels in OrihuelaLocation
Cleanliness
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Value
Located in an 18th century palace in the heart of the old quarter of Orihuela (Alicante), and near the cathedral, the Palace of Rubalcava, Santa Justa y Rufina Church, the Episcopal Palace and the different museums in Orihuela, the Sercotel Palacio de Tudemir is an excellent option for stylish breaks, where cultural heritage and relaxation merge, and for discovering Orihuela, Murcia and Alicante. Amongst its fantastic services and facilities, the palace-hotel provides 50 rooms; different dining spaces (breakfast buffet restaurant / restaurant / cafeteria); internet access (WiFi / ADSL); Internet Corner (E – Point); an outdoor terrace; a spa – sauna and 5 meeting rooms for up to 200 people. In the old quarter of Orihuela, only 20 km from Murcia and 50 km from Alicante A few minutes from the cathedral, the Palace of Rubalcava, Santa Justa y Rufina Church, the Episcopal Palace and the different museums in Orihuela 25 minutes from the beautiful beaches of Orihuela Costa and Torrevieja Declared a Hotel Monument by the Valencian Tourism Agency Fabulous, charming rooms in the heart of Orihuela Incredible dining options specialising in Mediterranean and monastic cuisine with select dishes Business hotel with 5 meeting rooms and a maximum capacity for up to 200 people.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Hiking
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Boutique
Languages Spoken
English, French, Spanish
Location
Calle Alfonso XIII, 1, 03300, Orihuela Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Alicante Airport
39.7 km•
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Murcia Region International Airport
35 km•
See all flights
Car Hire
29 Restaurants
within 0.5 kilometers
257Reviews3Q+A14Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
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Located in a non-touristy Spanish town near the motorway to Alicante (1 hour drive), Murcia (1/2 hour drive) and the airports there. To the coast is 40 min drive. The hotel is a restored palace (see its leaflet) in a quiet area of the commercial and historical center.
It is the only 4-star hotel in the city. It lacks the glamour of luxury (beach) hotels but meets the classic wishes of travelers. The region has no mass tourism, in the hotel the pace is therefore relax. It is also not crowded; a plus for late bookers. The prices are therefore attractive. We took a double room with breakfast and dinner (a catered three-course meal on the terrace, in peace) for a more than reasonable price (in similar tourist hotels what we paid is comparable to the price of an overnight stay without breakfast). It will be our stopover from our future Trips to the Costa del Sol.
It is the only 4-star hotel in the city. It lacks the glamour of luxury (beach) hotels but meets the classic wishes of travelers. The region has no mass tourism, in the hotel the pace is therefore relax. It is also not crowded; a plus for late bookers. The prices are therefore attractive. We took a double room with breakfast and dinner (a catered three-course meal on the terrace, in peace) for a more than reasonable price (in similar tourist hotels what we paid is comparable to the price of an overnight stay without breakfast). It will be our stopover from our future Trips to the Costa del Sol.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great old building in a central location. Stayed for two nights. the staff were very friendly and helpful despite our complete lack of Spanish. Breakfast was enjoyable. Parking was provided at a facility very close by
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel for a family of 4 as a 'get away from the beach and tourists' break. 3 nights for €237, no breakfast, seemed very reasonable. I was concerned after reading the reviews but pleasantly surprised when we got to the hotel. The entrance hall is spectacular and really tastefully restored. Not difficult to find either, views of the Cathedral kind of give its location away. The rooms were spacious and nicely done. Just a hint of tiredness here and there but not bad at this price. Parking at €18 per day seemed steep so I drove 5 mins and found some free spaces near Lidl and Consum Supermarkets. Most parking on the streets was free from Saturday afternoon so I moved the car closer next day. We ate breakfast at local Cafes for €2 each. I thought €10 at the hotel a bit steep and don't tend to eat a big breakfast anyway. Perhaps a cheaper Continental breakfast at the Hotel should be offered? We used Trip Adviser to eat out and had some lovely meals at great prices. Saturday night there was a wedding reception but the dreaded noise wasn't too bad. We were on the 4th floor, rooms 412 & 413 which face the back of the hotel and we only had guest doors slamming at 3am at the worst. Nothing the hotel can do about inconsiderate guests. Strangely my own door started slamming at 8am next morning which caused me to speak in a loud voice in the corridor. Wierd!
We tried the hotel bar and were pleasantly surprised at the reasonably priced drinks; about €2 for a glass of wine or beer.
All in all a nice hotel at a great price.
We tried the hotel bar and were pleasantly surprised at the reasonably priced drinks; about €2 for a glass of wine or beer.
All in all a nice hotel at a great price.
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Date of stay: July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raúl P, Director General at Sercotel Palacio de Tudemir
Responded 29 Jul 2015
Dear Mr Darew, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location in the centre of town. You can pay for nearby parking or for a 5-10 minute walk, free parking. Ambience of the hotel excellent, rooms spacious and well equipped, lovely hot water and warm air for the winter months. Staff exceptionally friendly and helpful. Good, varied choice for the breakfasts and the attached restaurant also good value for money . Hotel-wise, a wonderful experience. Not the hotel's fault, but I wish the town hall would turn off the cathedral/church bells that continued to sound on the hour throughout the night.
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The worst customer service experience I have ever received for a 4 star hotel. I reserved the master suite for three nights for my wedding and my room lost power twice including the morning of my wedding) the electricity was working in the other rooms). The receptionist spoke awfully to me when I expressed concerns about not being able to get ready for my wedding. I was spoken to very badly upon checking out despite having paid for a master suite for 3 nights without full electricity. If you do not know how to work in customer service and provide a positive experience for your guests, don’t work at a hotel.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Do not book this hotel unless you are happy to pay for a room without electricity.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great, with interesting interior to hotel , situated in centre near cathedral.
Very clean hotel and good restaurant. Rooms airy and very clean.
Reception very helpful. Parking a short walk away in underground car park.
Would stay again.
Very clean hotel and good restaurant. Rooms airy and very clean.
Reception very helpful. Parking a short walk away in underground car park.
Would stay again.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Ask for view of belltower.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here 15/11/22 as we were going to a show at a rock club.
This is a lovely hotel with helpful staff.
We also had a meal at the hotel which was beautiful.
The town of Orihuela is stunning. I can’t wait to return and I’ll definitely book this hotel again,
Muchas gracias
This is a lovely hotel with helpful staff.
We also had a meal at the hotel which was beautiful.
The town of Orihuela is stunning. I can’t wait to return and I’ll definitely book this hotel again,
Muchas gracias
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: We parked at and underground car park near.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel was fine, nicely situated for a walk around the city. Parking was only mentioned as we left so unsure of availability of a car park? We managed to find a space nearby but probably because it was late Saturday afternoon. Lovely young man in Cafe/Bar but both he and the woman on duty were not well informed about the menu. I sent back the mussels as they were Luke warm and sloshing about in a tasteless clear liquid which wa supposed to be Thai. When it was delivered to the table I asked if it was Thai both shook their heads and went back to the kitchen to ask. It certainly did not taste like Thai or anything other than warm water. My husbands burger was bland. Breakfast was a disinter. The breakfast room when we found it was full with a couple of empty tables from exiting guests. The waiter looked at us brushed past us and disappeared for 5/10 minutes leaving us standing waiting. After another couple and their son came in they too were waiting. My husband went to Reception to ask if someone could attend to the Breakfast Room. The Receptionist rang the waiter who returned a couple of minutes later in a huff! Has slammed the dishes down as he started to clear the tables and brushed the crumbs and remnant of breakfast from previous guests on to me and my husband. After seeing my husbands face he apologised! There was virtually no food left and we had to find our own plates etc., it was a shambles.
It's a pity because it ruined our stay and we won't return. Unfortunately we speak little Spanish otherwise we would have complained whilst there. We have put it down to experience but won't return.
It's a pity because it ruined our stay and we won't return. Unfortunately we speak little Spanish otherwise we would have complained whilst there. We have put it down to experience but won't return.
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Date of stay: August 2017Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raúl P, Director General at Sercotel Palacio de Tudemir
Responded 16 Nov 2017
Dear customer, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product” “We are really sorry for not having reached your expectation during your last stay” We would be glad to have the opportunity to receive you once again in our Hotel and change your last impression
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel in the middle of the historic city of Orihuela, home of the poet Miguel Hernandez, and situated by one of the smallest cathedrals in Spain.
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Date of stay: July 2011Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The highest the better. Ask for the ones with a view to the cathedral.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 2 nights in July 2006.
After some difficulty with our taxi finding the hotel, it is sort of tucked away on a side street and there were road works, check in was fine.
The reception area and lobby retains the feel of a palace that it once was but the room was all modern and a little bit of a let down.
The room was an OK size, and shortly after we arrived we were given a lovely welcome gift of fruit, chocolates and pimento!
The view was of derelict house.
Breakfast area was a little cramped but food fresh and plenty of it.
Bar was well air-conditioned and service attentive.
After some difficulty with our taxi finding the hotel, it is sort of tucked away on a side street and there were road works, check in was fine.
The reception area and lobby retains the feel of a palace that it once was but the room was all modern and a little bit of a let down.
The room was an OK size, and shortly after we arrived we were given a lovely welcome gift of fruit, chocolates and pimento!
The view was of derelict house.
Breakfast area was a little cramped but food fresh and plenty of it.
Bar was well air-conditioned and service attentive.
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Date of stay: July 2006
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately not.
No parking directly outside, but underground parking 5 mins walk away
Estimado Cliente,
Como director del hotel le puedo asegurar que nuestro establecimiento cumple perfectamente con los estándares de un hotel de nuestra categoría y no hay diferencia de calidades en cuanto a los diferentes tipos de canales de venta,lo que es cierto que los comentarios que habitualmente hacemos como clientes casi siempre son motivo de una disconformidad y en menor caso cuando estamos satisfechos con el producto.
"Do not book this hotel unless you are happy to pay for a room without electricity."Read full review
PRICE RANGE
$135 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia playas de orihuela
LOCATION
SpainValencian CommunityProvince of AlicanteOrihuela
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingSERCOTEL PALACIO DE TUDEMIR | UPDATED 2024 Hotel Reviews & Price Comparison (Orihuela, Spain) - Tripadvisor
Frequently Asked Questions about Sercotel Palacio de Tudemir
Which popular attractions are close to Sercotel Palacio de Tudemir?
Nearby attractions include Catedral del Salvador y Santa Maria (0.3 km), Casa Museo Miguel Hernández (0.4 km), and Colegio Diocesano Santo Domingo (0.5 km).
What are some of the property amenities at Sercotel Palacio de Tudemir?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sercotel Palacio de Tudemir?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sercotel Palacio de Tudemir?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sercotel Palacio de Tudemir?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sercotel Palacio de Tudemir?
Conveniently located restaurants include Manolo, Casa Pepe Orihuela, and Cafe Rachel.
Does Sercotel Palacio de Tudemir have airport transportation?
Yes, Sercotel Palacio de Tudemir offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sercotel Palacio de Tudemir located near the city centre?
Yes, it is 0.2 km away from the centre of Orihuela.
Are any cleaning services offered at Sercotel Palacio de Tudemir?
Yes, dry cleaning and laundry service are offered to guests.
Does Sercotel Palacio de Tudemir offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sercotel Palacio de Tudemir?
The staff speaks multiple languages, including English, Spanish, and French.