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We attended a wedding at Eagle Ridge this past weekend and the most appropriate word we can think of is "magical." The ceremony took place on the patio overlooking the lake and it was nicely shaded with a canopy over the attendees, with huge trees...More
What's the big deal? Over priced and tired room. Staff unable to guarantee early check-in and with the super fun wedding event we attended bringing 180 people to the resort for at least one night, at $230 a night, early check-in should be guaranteed.
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We stayed at a Hickory Run Golf Villa on the East Golf Course, and it was perfect. We traveled with friends who also enjoyed their villa as well. It was spotless, scenic and somewhat secluded. The amenities were spot on, complete with a grill, and...More
I stayed in a one bedroom condo but really it was more like a town house. Very nice, clean and large. It had a kitchen and fireplace along with two full bathrooms (W103). This unit was close to a trail and member pool.
This is our fourth time here in just four months. We were rudely asked to verify our room number as we walked downstairs (I was looking for a quiet area to breastfeed my baby). Then our experience in Woodlands was just awful. We have been...More
1 Thank Slee7
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 2 weeks ago
Good morning, after reading your review I have done some research and would love to talk with you more about your experience at our resort. Our goal is to exceed all of our guest’s expectations and it’s obvious we didn’t come close during your stay....More
Response from mariwoorey | Reviewed this property |
You have to walk outside to get to the main lodge from the Courtyard rooms, but it isn't very far at all (and we stayed there when the temps were below zero in January). There are large lockers in the restrooms by the pool.
We do not have snow making machines at the Resort. Before you come i would make the phone call to the front desk or reservation department and ask about the snow conditions. Keep in mind that just because you... More
We do not have snow making machines at the Resort. Before you come i would make the phone call to the front desk or reservation department and ask about the snow conditions. Keep in mind that just because you may not have snow in your backyard doesn't necessarily mean we don't have snow either.
Director of Sales and Marketing
I apologize for the late reply but yes we have rooms that do not allow for pets. I would suggest when making your reservation whether you staying at the Main Lodge or a home to please let the reservationist... More
I apologize for the late reply but yes we have rooms that do not allow for pets. I would suggest when making your reservation whether you staying at the Main Lodge or a home to please let the reservationist know you have pet allergies.
Director of Sales and Marketing