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Sofitel Chicago Magnificent Mile

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Traveller (1448)
Room & Suite (664)
Videos (1)
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About

#31 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Green
Languages Spoken
English
5,438Reviews83Q+A100Room tips

Reviews
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Traveller rating
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Rashad Hamidullah wrote a review 16 Mar
Kabul, Afghanistan30 contributions3 helpful votes
The hotel is very elegant with a nice spacious entrance. The location is very central: close to shops and excellent restaurants and The Magnificent Mile area, i have stayed many times at the Sofitel Chicago Magnificent Mile, always in winter (i stayed beeetween 2014-2020) so I also had lower prices. As i come from a poor area of Afghanistan i am always impressed by the high level hotels service, I stayed for over a week each time in hotels for work reasons and my working conditions were tiring as I had to wander around the city for many hours a day in the middle of winter for meeting people, and also because the journey to Chicago was very long; and I can assure that Chicago is a beautiful city but in the winter it is very windy and cold; the room was clean and spacious, great decor, but above all the room was quiet, i can remember a nice tv e a nice marble bathroom and above all the view of the skyscrapers was spectacular; Thé beds are luxury and comfortable and I have never slept so well in a hotel, particularly i liked the huge and white duvets which guarantees a perfect night's rest after working all day, i cannot exaggerate how good my night's sleep was, the thick duvets were the most comfortable and softest of all the hotel I've stayed at (next time I would like to talk to the hotel staff to find out if it is possible to purchase a duvet) ; during my stays at the hotel I also saw a beautiful, well-equipped gym; often during work breaks I went to the hotel bar and found a warm and welcoming place to eat and drink something, Finally, in all my stays I booked breakfast, but not in the room and I must admit that it was excellent and rich. I conclude by saying that near the Sofitel Chicago Magnificent Mile there are many hotels, but no hotel can offer such comfortable conditions for a business traveler. Even though my trips were very tiring , the Sofitel Chicago Magnificent Mile always guaranteed me relaxing stays. Thank you for such pleasant holidays, Sofitel
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelBird wrote a review Sept 2023
San Leandro, California4 contributions2 helpful votes
Hotel's Favourite
The hotel is amazing: Front desk service - excellent; Concierge - helped us select and book the best river and lake cruises and recommended excellent restaurants; Housekeeping brought us the most heavenly pillows and cleaning was perfect. Our room had a beautiful view and the floor was very quiet. Location - wow so close to the best restaurants. Very easy to get around walking or with Uber. Easy to get to the Chicago Art Institute. Nice breakfast area and great bar with delicious wine selections. The area around the hotel felt very safe and is very clean. We will definitely stay at the Sofitel again on our next trip to Chicago!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Definitely meet with the concierge to get great recommendations on tours and restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 8 Sept 2023
Bonjour TBirdFun2020, Thank you for your excellent review and especially thankful for the kinds words for our amazing front desk and concierge staff! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile, We look forward to welcoming you back the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JalenRich wrote a review 15 Mar
Highland Park, Michigan2 contributions
Kia at the front was a great host. She went above and beyond to make sure I had a great stay. Room was very nice and clean with great view. Overall I will return to this property when I’m in the Chicago area.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 days ago
Bonjour JalenRich, thank you for sharing your positive experience at our hotel. We are thrilled to hear that Kia provided excellent service, and you enjoyed the clean room with a great view. We look forward to welcoming you back on your next visit to Chicago. Best Regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kpaib wrote a review 13 Mar
Albuquerque, New Mexico1 contribution
I think this is the quietest hotel I’ve ever stayed in. We were on the 20th floor and near the elevator—no noise from outside the hotel windows nor in the hallways. We chose this place because of the cleanliness rating and comfort of the bed. Also, an excellent bar and restaurant are always part of our decision making. This hotel does not disappoint. It is centrally located and the staff is professional and friendly. Will book again
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 5 days ago
Bonjour kpaib, Thank you for sharing your positive experience with us. We are delighted to hear that you found our hotel to be exceptionally quiet and comfortable during your stay on our 20th floor PURE room. Our team takes great pride in providing a clean and welcoming environment for all our guests. We are thrilled that you enjoyed our excellent bar and restaurant offerings as well. Your kind words about our central location and professional staff mean a lot to us. We look forward to welcoming you back on your next visit to Chicago. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire D wrote a review 10 Mar
Bristol, United Kingdom34 contributions14 helpful votes
We had a magic 6 days . The staff were all super friendly and helpful . The breakfast selection and service were perfect . The room had everything we needed and was spotless.Look forward to returning.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 5 days ago
Bonjour Claire D, Thank you for sharing your positive experience! We are delighted that you enjoyed our excellent service, friendly staff, perfect breakfast selection, and spotless room. We look forward to welcoming you back soon. Merci. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martine G wrote a review 8 Mar
2 contributions
I always stay at the Sofitel when I’m in Chicago. It has a great location, friendly staff, well appointed very comfortable rooms. In the summer, there’s a nice outdoor area. The breakfast menu has many tasty or healthy choices and is in an area full of light.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 5 days ago
Bonjour MartineG1492, thank you for choosing Sofitel Chicago Magnificent Mile for your stay in Chicago. We are delighted to hear that you enjoyed our great location, friendly staff, comfortable rooms, and delicious breakfast menu. We strive to provide a memorable experience for all our guests. We look forward to welcoming you back again soon! Merci. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Champion 2014 wrote a review 5 Mar
Switzerland132 contributions67 helpful votes
I've been too many hotel in Chicago, but this has really been the best one. Rooms are nicely equipped, the bed is comfortable and breakfast has a Europen touch. On top staff has been very efficient and friendly. Only downpoint is the AC that is somehow noisy and no windows can be opened. So the air is always a little bit stif in there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour Champion2014, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay in Chicago. We greatly appreciate your positive review and are delighted to hear that you had a nice hotel experience with us. It is wonderful to know that you found our rooms to be nicely equipped and the bed comfortable. We are also glad that you enjoyed our European-inspired breakfast and received efficient and friendly service from our staff. We apologize for any inconvenience caused by the noise from the AC and the inability to open windows. We understand that this can make the air feel a bit stifling at times. Your feedback has been noted, and we will take it into account as we strive to improve our guests' experience. Thank you again for your feedback. We hope to have the pleasure of welcoming you back to Sofitel Chicago Magnificent Mile in the future. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miece wrote a review 4 Mar
Batesville, Indiana6 contributions2 helpful votes
My husband and I had a lovely midwinter stay at the Sofitel. It is in a great location, we loved the decor and amenities, and the staff was top-notch. We won't hesitate to stay here again the next time we visit Chicago.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour Miece, Thank you for choosing Sofitel Chicago Magnificent Mile for your midwinter stay. We are delighted to hear that you had a lovely experience with us. Our prime location, beautiful decor, and exceptional amenities are designed to provide a memorable stay. Our dedicated team appreciates your kind words, and we look forward to welcoming you back on your next visit to Chicago. Merci. Warm regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ieva j wrote a review 1 Mar
1 contribution
As a Chicago land resident and someone who works nearby, this hotel lost a customer today because they wanted to take money out of my temporary hold charge. I booked a room and was told that there would be a hold for damages. Staff stated everything in the room was included in the price and no damages occurred. A few days later they decided to hold $30 from the temporary hold that I was told would be refunded by staff at check-in. I called to give them a chance to fix the small issue, but after asking the manager on call 03.01.24 4pm to fix the problem, she refused 3 times. If your staff is telling me that I will get that full amount refunded back to my card, you should honor that and refund my money. There are better hotels around, do yourself a favor and pick one with a better view.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Choose another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour 94ievaj, Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Chicago Magnificent Mile. We sincerely apologize for any inconvenience you experienced during your visit and for the miscommunication regarding the urban experience fee. We understand how frustrating it can be when expectations are not met, especially when it comes to financial matters. Our team strives to provide accurate information and ensure that our guests have a pleasant and hassle-free experience. We apologize for any confusion caused by the discrepancy between what you were initially told and what was ultimately charged to your card. Please be assured that we have taken note of your feedback and will address it internally to prevent similar situations from happening in the future. We value your patronage as a local resident and regret that we were unable to meet your expectations on this occasion. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back to Sofitel Chicago Magnificent Mile in the future. Best Regards, Sofitel Chicago Magnifcent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taylor6298 wrote a review Feb 2024
Chicago, Illinois1 contribution
My partner and I had the best stay last weekend. The staff were so amazingly accommodating and kind. Especially Kia, who assisted us at the front desk and throughout our night with whatever we needed!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour Taylor6298, Thank you for sharing your wonderful experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you had a great stay and that our staff, especially Kia, provided you with exceptional service. We appreciate your kind words and look forward to welcoming you and your partner back for another romantic staycation. Merci. Best Regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$342 - $498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SOFITEL CHICAGO MAGNIFICENT MILE - Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.5 km), Lookingglass Theatre Company (0.3 km), and Richard H. Driehaus Museum (0.5 km).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and Doc B's Restaurant + Bar.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.