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The Peninsula Chicago

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Traveller (707)
360
Panoramas (48)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening, and most recently in 2018. It is our pleasure to announce that The Peninsula Chicago has been named the #1 hotel in Chicago and the #2 hotel in the USA in 2018 by U.S. News and World Report. In 2017, The Peninsula Chicago was honored to be recognized by Travel + Leisure in their 'Travel + Leisure World's Best Awards' as the Best Hotel in Chicago.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Free room upgrade

Location

Full view
100Great for walkers
Grade: 100 out of 100
272Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
1,816Reviews
1,059Photos
16Q+A
100Room tips
Traveller rating
  • 1,557
  • 164
  • 58
  • 18
  • 19
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Popular mentions
I travel a lot on business and have stayed at many high-end hotels over the years. This one stood out to me on the basis of just plain great customer service. It wasn't that I was a particularly needy guest or that the staff had to perform some kind of over the top heroics.
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded yesterday
Dear VCTraveler, Thank you for visiting The Peninsula Chicago and for taking the time to share your gracious review. We truly appreciate your genuine feedback regarding our service and staff and we look forward to welcoming you back soon! Warm regards, Max Schroeder Hotel Manager
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Hotel's Favourite
Peninsula Chicago is really an impeccable hotel experience from booking to walking into the hotel for the first time to checking out. If you have stayed in other Peninsula hotels, the rooms have a general format but the thought into how it is organized and the additional
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 6 Sep 2018
Dear Verna, Thank you for visiting The Peninsula Chicago and for sharing your review. We are thrilled to hear that you had such a wonderful stay and that you enjoyed everything from the dining options to the guestroom amenities. We truly appreciate your kind comments about our service and staff and we hope to welcome you back soon! Warm regards, Max Schroeder Resident Manager
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The quality and finish of the place is brilliant. The reception and other staff are friendly and very efficient. The rooms are very comfortable and spotless. Nice 25 lap swimming pool and good gym. High quality food (I just had a room service dinner and breakfast), if
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded yesterday
Dear Mr. Klein, Thank you for visiting The Peninsula Chicago and for taking the time to share your review. We are delighted to hear that you had such a brilliant stay with us and that you enjoyed The Spa and in room dining. We truly appreciate your kind comments about our staff and we look forward to welcoming you back soon! Warm regards, Max Schroeder Hotel Manager
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I stayed at the Peninsula Chicago with friends for a long weekend staycation. The hotel goes above and beyond at every turn to make your stay comfortable and memorable. There were plenty of highlights but a few low lights including the following: Room was not ready by 3pm
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded yesterday
Dear Marla, Thank you for choosing The Peninsula Chicago for your staycation and for taking the time to share your review. We are pleased to hear that you enjoyed your stay and that you enjoyed the guestroom technology and Spa services. We appreciate your feedback regarding check in, the pool and Afternoon Tea in The Lobby as it helps us to improve our guest experience. We hope to have the pleasure of welcoming you back soon! Warm regards, Max Schroeder Hotel Manager
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My stay at this property was exquisite. All the staff took care of me. My room had an extravagant view of the city and I would recommend this property to all. If you have the opportunity please stop in the lobby bar it's full of good times.
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 1 week ago
Dear K1694Yjohnh, Thank you for visiting The Peninsula Chicago and for sharing your kind review. We are thrilled to hear that you had a positive experience with the staff and that you were pleased with your room. We hope to welcome you back again soon! Warm regards, Max Schroeder Hotel Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Peninsula Chicago
The Deluxe Suite at The Peninsula Chicago
Professional photo exclusively commissioned by TripAdvisorThe Peninsula Chicago
The Deluxe Suite at The Peninsula Chicago
Photo provided by managementThe Peninsula Chicago
Premier Junior Suite - Parlor & Seating Area
Watching ice skaters from our room
Corner view
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Oscar de la Renta soaps, lotions, and hair products.
0 votes
I believe Uber was consistently the cheapest option by +\- $5. We stayed relatively close to the hotel (within 5-10 miles throughout our visit) so I can’t speak to further distances. The hotel is relatively deep in the downtown area however so you would need additional transportation after arriving via train or plane.
1 vote
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Just call the main line and ask for the concierge.... they are so helpful!!
1 vote
The Spothero APP is the best way to make a reservation for indoor parking overnight. You can also see all the prices
1 vote
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Not provided by the Hotel
1 vote
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"The first room I was shown was on a side which was a bit noisy, but not sure which one that was"
"Our room was on the 9th floor and overlooked Michigan Avenue and the Shanghai terrace"
"We had a corner room overlooking Michigan and Superior Avenues. It was far from the elevator and VERY quiet. It was a beautiful room!"
"Get a room that faces Michigan Ave. High floor."
"Ask for a quiet room"
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PRICE RANGE
US$357 - US$860 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicagopeninsula chicagochicago peninsula
LOCATION
United StatesIllinoisChicagoCentralNear North SideMagnificent Mile
NUMBER OF ROOMS
339
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