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Rest easy at Hotel EMC2, Autograph Collection. Our hotel in Chicago, Illinois, is located near the Theater District, the Field Museum of Natural History, and the Art Institute of Chicago. After a busy day, unwind in our fitness center, or enjoy on-site dining at the Albert.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel EMC2, Autograph Collection garners acclaim for its unique blend of modern style and innovative technology, with guests often impressed by the high-tech rooms and robot room service. While some guests mention issues with noise and temperature control in rooms, the hotel's cleanliness and luxurious showers are widely praised. The service is described as attentive and efficient, and the hotel's atmosphere is noted for being cool and inviting.
Despite concerns over parking costs and room rates, many find the hotel's value enhanced by affordable dining options. Its prime location near Michigan Avenue is a highlight for travelers seeking convenience.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
State-of-the-art
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My husband and I had to make a last minute trip to Chicago during the Covid Pandemic. Our son was at Northwestern Medical center and we needed a location nearby to the hospital. This hotel is very close to the hospital and walking distance to restaurants, coffee shops etc. We asked for an upgraded room with city view, as husband is top tier Marriott. Small but nice room on 19th floor. Science theme is kind of cool, but weird bathroom design with a curtain to pull around glass shower for privacy. Nice bathroom amenities. Keurig coffee pot in room, also a small fridge. No maid service due to pandemic which was fine with us, they said if we needed anything just ask at desk. Desk attendants wore masks, and there was hand sanitizer placed at elevator. Almost every time we came downstairs, someone was cleaning the desk area and high touch surfaces like credit card reader. Robots were available for deliveries to rooms but we did not use the service. Hotel restaurant was still closed but plenty of other places with outdoor seating in area or for takeout. Nando peri peri chicken right across street was very good. Would stay here again if need be.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear MJE2013_13, Thank you for taking the time to share your experience with us. We’re so glad to hear that our location was convenient for your visit to Northwestern Medical Center and that you were able to enjoy the nearby restaurants and coffee shops during your stay. We understand how important it is to have a comfortable and accessible place to stay during such a challenging time. We appreciate your feedback regarding the bathroom design and are grateful for your understanding of the adjustments made during the pandemic, including limited maid service and the safety measures in place. We strive to maintain the highest standards of cleanliness and safety, and we’re glad you noticed our efforts in keeping the high-touch areas sanitized. While the restaurant was closed, we’re happy you were able to enjoy Nando’s across the street and that our team was able to assist with any needs you had. We look forward to welcoming you back when you’re in Chicago again and hope your next visit will be under better circumstances. Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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This is a worthwhile hotel for your stay in Chicago, for a number of reasons.
First, the central location is excellent. The Magnificent Mile (including the very worthwhile Starbucks Reserve Roastery) are just a few blocks away. In the other direction, you're only a few blocks from the lakefront and Navy Pier. All of this is interesting to walk around and great for dog walks (more on that later).
Second, the themed decor for the hotel and rooms are interesting and unique. The science-y theme is not kitschy or overbearing. I'd say the rooms are actually more like a light steampunk theme. The robot butlers are at least interesting to watch and navigate around, although we didn't order anything from them.
Third, the dog policy is great. Unlike many other Marriott hotels, this hotel doesn't charge a dog fee. The quality of the hotel and lack of dog fees puts this hotel right up there with Kimptons for stays with dogs, in my opinion.
For the bones of the hotel, the rooms themselves look really nice. They are small, but well designed with an interesting glass walled shower that you can close off with a curtain. There are not too many rooms per floor, which is nice because it cuts down on the noise in the hallway. The gym is a good size and has some interesting equipment (bring your boxing gloves!) not usually found in hotel gyms. During the pandemic there is no in-room fridge, but they were able to bring us a mini-fridge when we asked. The restaurant was pretty good, but with a small brunch menu. One potential downside is that the parking is pretty expensive (you are right downtown).
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Date of stay: July 2021
Value
Cleanliness
Service
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Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear Richard H, Thank you for your thorough and thoughtful review! We’re so happy to hear that our central location and unique, science-inspired decor contributed to your enjoyable stay. We strive to create a space that’s both creative and functional, and it’s great to know that the steampunk-inspired rooms and robot butlers added to your experience. We're also thrilled you appreciated our dog-friendly policy and lack of extra fees, making us a great choice for travelers with pets! It’s fantastic that you found the rooms well-designed, the gym equipped with unique offerings, and the overall atmosphere peaceful with fewer rooms per floor. We’re sorry to hear about the parking costs, but we’re glad you found everything else to your liking, from the mini-fridge to our restaurant. We appreciate your detailed feedback and hope to welcome you back soon for another great stay in Chicago. Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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Just spent a week here for a family Chicago vacation. The rooms were really nice. Good size rooms. Beds were really comfortable. Our kids loved the unique touches around the hotel from the iPhone gramophone speaker in the rooms to the robots that bring stuff to your rooms. My little son loved Cleo/Leo and made us order way too many extra towels and water to see the robot come up to our room.
The staff was friendly and helpful. Really a great and unique place to stay in Chicago. I would highly recommend it.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear SoccerDadKevinM, Thank you for your fantastic review! We’re so happy to hear that your family had such an enjoyable time during your Chicago vacation at EMC2. It’s wonderful that your kids enjoyed the unique touches, especially the iPhone gramophone speaker and our robot, Cleo/Leo! We love knowing that Cleo/Leo brought so much joy to your little one. 😊 We're also glad to hear that you found the rooms spacious and the beds comfortable. Our team works hard to ensure every guest has a memorable experience, and we’re thrilled that you found the staff to be friendly and helpful. We truly appreciate your recommendation, and we look forward to welcoming you and your family back on your next trip to Chicago! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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I really liked the hotel and enjoyed my stay there. I was traveling during the Coronavirus Pandemic, so the hotel was pretty empty, and all its facilities were closed. The hotel’s location is great! I personally find it perfectly located. It is a few blocks away from Lake Michigan (& Navy Pier), very close to the Gold Coast & Old Town areas (lovely areas of Chicago), and also walkable to the Loop/Millennium Park. There are a lot of restaurants and shops around. Because the hotel was empty, I was allowed to check-in earlier, at 11 a.m. Also I requested a room with the best city view the hotel has, and I got a room (#1901) on the 19th floor with the lovely view of Trump Tower. My room was small, but I felt great staying there. It was completely remodeled and ideally clean. I really liked its design. My Queen Size Bed was comfortable. The bathroom was not really separate. The shower stall was part of the room, only the actual toilet was separated by a door. I personally liked this design. It felt very modern. The bathroom amenities were of a high quality and smelled nice. For 5 days that I stayed in my room, I never had room service. However, when I called to the front desk and asked for something, they brought that thing to me pretty fast. I payed $85 per night for my room, and I believe it was an amazing deal! I would totally stay in this hotel again when I come back to Chicago, and I recommend it for a stay!
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear AlbertLosAngeles, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us, especially considering the unique circumstances of traveling during the pandemic. We’re so happy that you found our location ideal, with easy access to key attractions like Lake Michigan, Navy Pier, Gold Coast, and Millennium Park, as well as the nearby restaurants and shops. It’s great to know that you liked the design of your room, particularly the modern bathroom layout and the lovely city view from the 19th floor. We always aim to provide clean, comfortable accommodations, and we’re pleased to hear that your room met your expectations. We also appreciate your understanding regarding room service limitations, and we’re glad that our team was able to quickly assist with your requests. Thank you for highlighting the value of your stay. We’re so grateful for your recommendation, and we can’t wait to welcome you back to EMC2 when you return to Chicago! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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My husband and I stayed yesterday evening and I have to say that this hotel has it all! The entire hotel is beautifully themed, tastefully decorated, and no attention to detail was missed including in regards to cleanliness and COVID precautions. We were greeted by an absolutely amazing and professional front desk host named Jason whom happened to be the supervisor. He was proud of the hotel and its features and left none of our questions unanswered. He was extremely polite and made us feel very welcomed! They also have robot employees and one of them named Chloe delivered water to our room, even the robot was friendly and exciting. The hotel and room was extremely technically advanced, comfortable, clean, and the room came with a small package of sanitizing wipes. If you are ever looking for a boutique hotel to stay in while in Chicago I highly recommend this one. I’ve stayed at quite a few and so far none of them can remotely compare to EMC2 especially in regards to service. My husband and I will definitely stay here again.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear ChrissieTukker, Thank you for your glowing review! We are so happy to hear that your stay with us was amazing. It’s great to know that you enjoyed the convenience and fun of having Alexa in the room, as well as the service provided by Leo and Cleo—our robot butlers are certainly a unique touch we love to offer! We’re also thrilled that you found the room to be outstanding, with a comfortable bed and great shower. While we’re glad you enjoyed the quick room service breakfast and our prime location, we do appreciate your feedback regarding the level of acknowledgement from staff. We sincerely apologize for any missed opportunities to greet you as warmly as you deserve, and we’ll be sure to address this with our team to ensure a more welcoming experience in the future. Thank you again for sharing your thoughts. We’re so glad to hear that our hotel is now one of your favorites, and we can’t wait to welcome you back for your future stays! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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For a one night stay in the middle of the Corona Lockdown, we booked the EMC2 Hotel in Chicago. The Service was very limited - for example even the booked breakfast wasn't offered, the terrace wasn't open and we had to wait quite some time till the room was ready.
But the hotel is very beautifuled designed, the rooms are very well concepted and everything was very clean. Especially the glass shower in the middle of the room is an absolut highlight. The cityview is breathtaking and the location is really in the middle of the city. Beautiful to walk around and experience the city.
Overall - a nice stay, a beautiful hotel and for the service limitation is hopefully not the hotel managment responsible, just a global virus. :-)
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Date of stay: April 2020
Location
Cleanliness
Service
Room Tip:Â I would recommend Cityview to book
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear Alfons M, Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed the beautiful design of EMC2 and appreciated the concept of our rooms, especially the glass shower and breathtaking city views. We’re also glad that our central location allowed you to experience the heart of Chicago during your stay. We sincerely apologize for the service limitations you encountered, especially regarding breakfast and the terrace. We understand how these amenities are important, and the restrictions due to the global pandemic certainly affected our ability to provide our usual level of service. We truly appreciate your understanding and patience during this time, and we hope to offer a more complete experience when you visit us again in the future. Thank you again for your feedback, and we look forward to welcoming you back to EMC2 on your next trip to Chicago. Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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If you are visiting Chicago downtown, the EMC2 is your hotel! We stayed on the 21st floor in a King Room and were pleased with our visit. The staff was always friendly and helpful. The rooms were tidy and clean. If you need towels, tissues or anything else, you can simply ask Alexa (amazon echo dot in each room). Cleo and Leo, which are the 2 service robots, will bring you anything you ordered through Alexa directly to your door (really enjoyed this feature). They also have 3 smart elevators that will transport you to your floor swiftly. The gym is 24/7 open and has a nice size, and includes typical cardio and strength exercise equipment.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear CyclopsReviews, Thank you for your glowing review! We’re thrilled to hear that your stay at EMC2 was so enjoyable. It’s great to know that you appreciated the convenience of Alexa in your room and the fun, efficient service from Cleo and Leo, our robot butlers. We’re also glad you had a chance to experience our smart elevators and 24/7 gym—our goal is to provide a seamless, tech-forward experience that combines comfort and convenience for all our guests. It’s wonderful to hear that our friendly staff made a positive impact during your visit, and we’re so pleased you enjoyed the cleanliness and tidiness of your King Room on the 21st floor. We truly appreciate your recommendation and hope to welcome you back for another amazing stay in downtown Chicago! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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My better half and I made a trip out to Chicago over xmas to visit her grandmother. We stayed at a Comfort Inn in Joliet for the first couple of days, and hung out in Chicago proper for the next two.
Honestly, the Comfort Inn was a better value. Obviously with hotels in the middle of the city you're paying a premium for location. I don't mind that at all.
I do, however, mind paying a premium for an objectively worse room. The rooms here are GORGEOUS, but the controls are finicky as hell, there's no minifridge in the room, you have to sign up for some BS to use the wifi. The restaurant is really good, but the shower was malfunctioning when we first arrived.
All the way around we didn't have a BAD time per se, but I can't really say I recommend staying here for more than a single night. It's basically all gimmicks, no substance.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BridgetMc288, Front Office Manager at Hotel EMC2, Autograph Collection
Responded 9 Mar 2020
Hello benK8509QC, Thank you for taking the time to rate and review our property. I am delighted that you found our rooms to be gorgeous, however I am disheartened that you did not completely enjoy your time with us. Here at Hotel EMC2, we pride ourselves on a seamless guest experience, so I am sorry to know that we missed the mark. I hope you have the chance to give us another try again in the future. We will look forward to the chance to serve you once again. Best Regards, Bridget
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We have stayed at EMC2 3 times in the last year and absolutely loved it each time! We would go as far as saying that it’s been the best city hotel we’ve stayed at in recent memory and would also add it to our top 10 list.
EMC2 is close to everything but away from the noise too in downtown Chicago’s core. We found EMC2 to be well located to allow us easy access to the neighbourhoods we wanted to visit. We highly recommend checking out Sawada Coffee.
EMC2 is such a treat for hotel design aficionados and was designed with the intent of hiding things in plain sight for your discovery. If you are sharing a room with someone, you might want to be well acquainted as the shower and vanity area are not very private but the shower itself encased in glass is unique and the shower head has good water pressure. We definitely noticed how high quality the bedding and linens were after staying at a Westin prior; you will sleep very well here and be comfortable in the plush robe provided.
We also appreciate Leo and Cleo, the hotel’s robots that deliver things to your room when you call the front desk. This fits into the quirky but refined style of the hotel.
Breakfast is included for Marriott Bonvoy Platinum and above and we do not agree with reviews that give the breakfast negative reviews; we found the service and the quality/quantity of the food to be quite high. We’ve tried the avocado toast, the breakfast sandwich, and the french toast and everything has been great. We also give them bonus points for making it very clear what is included and what is not compared to other hotels. We also never got her name but one of the servers there has been the best we've ever encountered at a hotel restaurant (and many other dining establishments).
We hope to visit again one day when we can travel to Chicago! We visited pre-COVID so we cannot comment on how the hotel is now.
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Date of stay: March 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 11 Nov 2024
Dear WeLeaveToday, Thank you so much for your thoughtful and detailed review! We’re absolutely thrilled to hear that EMC2 has become your favorite hotel in Chicago and that it ranks so highly among your recent city stays. It’s wonderful to know that our location provided the perfect balance of accessibility and tranquility, and that you had a chance to explore nearby gems like Sawada Coffee! We’re especially pleased that you enjoyed the design of the hotel, which was intentionally crafted to surprise and delight, and that the comfort of our bedding and plush robes made your stay even more enjoyable. We’re also so glad you had fun with Leo and Cleo, our robot butlers—it's always exciting to see our guests embrace the quirky yet refined elements of our hotel. It’s great to hear that you enjoyed the breakfast offerings as well. Our team works hard to provide a quality and clear breakfast experience, and we’re so glad it stood out to you. We'll be sure to pass along your kind words to the server you mentioned, as it’s always great to recognize exceptional service. We truly appreciate your loyalty and can’t wait for the opportunity to welcome you back when you’re able to travel to Chicago again. Until then, we wish you safe and happy travels! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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We really enjoyed our stay, the room was quiet with unique modern decorations and the shower soaps smell so good! The walk in shower is so cool.
The staff was what really made our visit, especially Aubrey! Tiara and Luis at reception also gave us exceptional service. We're from Chicago so we don't usually use hotels downtown but I highly recommend EMC2 and will be booking with them in the future!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â if you forgot a toothbrush, etc, a little robot will bring it to your room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Gandhi, General Manager at Hotel EMC2, Autograph Collection
Responded 10 Nov 2024
Dear B7002FGjader, Thank you for sharing your wonderful experience with us! We’re so honored that you chose EMC2 for your wedding night, and we’re thrilled to hear you enjoyed the quiet, modern decor, and the cool walk-in shower with those amazing-smelling soaps. Aubrey, Tiara, and Luis will be so happy to know that their exceptional service made your stay even more special. We truly appreciate your high recommendation and can’t wait to welcome you back on your next visit to downtown Chicago! Hospitably yours, Christina Gandhi General Manager EMC2 Autograph Collection by Marriott
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Valet is not free, when I was there just a week ago Valet was $65 per day. I don’t think tipping is required but I tipped approx $5 each time I need to remove my car which wasn’t but twice because almost everything was walking distance. Next trip I will be sure to use a Uber instead since most rides for the few rides that we did have to take wouldve been less than $10.
I know you can get delivery. Don't know about a specifc restuarant. As to relaxing, make sure your room is large enough. Ours was small with only one chair so dinnig in, which we did once, was a challange.
There are more places to choose from in the Chicago area.
PRICE RANGE
$365 - $549 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
195
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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