Cascade Lake Inn



About
Welcome to Cascade Lake Inn, your Cascade “home away from home.” Cascade Lake Inn aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Rooms at Cascade Lake Inn provide a kitchenette, air conditioning, and a refrigerator, and getting online is easy, with free wifi available.
And, as an added convenience, there is free parking available to guests.
While staying in Cascade, you can check out a popular seafood restaurant like Dollar Bill's Casual Fine Red Neck Dining, which is serving up some great dishes.
Best of all, Cascade Lake Inn makes it easy to experience some great Cascade attractions like Lake Cascade State Park, which is a popular state park.
Cascade Lake Inn puts the best of Cascade at your fingertips, making your stay both relaxing and enjoyable.
Location
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A note that was left in our room for us told us that the room had been checked over by management. It appeared to be clean until we used the coffee pot & microwave. They were filthy. When we called the front desk on Monday of our stay, there was an answering service that told us they were not open on Mon. & Wed. She said there was nothing she could do. We insisted we needed linens & would like more coffee. She then told us she’d try to find someone. Within 15-20 min., someone brought us mostly what we’d asked for. Prior to that we emailed them with never a reply.🙁
Pros- fake fireplace with heat, comfortable bed
Cons- besides above, heater would not stay on & it got below 12. 🥶
I called Laura, the manager/owner? A day before to request an early check in as I was on a month-long bike trip and I needed to attend do some maintenance items. She responded very negatively, and gave me many reasons why an early check-in was not possible but, in the end said “ i’ll see what I can do”
I arrived at 1 PM as I said I would. My pre-assigned room was already cleaned & ready. Received a text from Laura with room access code that couldn’t be used until 2 PM. She knew I was there, because the housekeeper called her…….. yet she made me wait almost an hour in the heat. Very nasty and spiteful‼️
Customer accommodation, even when it’s easy, is not a priority for the Cascade Lake Inn. Arrogant & rude.
I’ll certainly know better next time as there are many other choices in town, including The Palooza Basecamp & Eatery Hotel and restaurant right down the street.
Warning ⛔️ stay away from this place as they don’t appreciate customers, or treat them with much respect.



The new renovation and paint looks amazing! Oh! We LOVED the LED fireplaces!!!
"Room doesn't have a broom, so bring one when tracking in stuff (leaves, dirt, snow). The fireplace is fake and doesn't put out heat."Read full review
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