I must say I was quite disappointed with our stay...maybe blame Covid? The hotel was very conveniently located and the deck overlooking the river walk was pleasant. Other than that I can’t say anything good. The carpet in the restaurant was littered and seemed dirty...as did the carpeting in the hallways. Our 3rd floor room seemed a bit Spartan and the street noise made sleeping a challenge. And, there was a pervasive smell of sewage intermittently throughout the property...perhaps due to heavy rains that day? Not a value at $300 for our one night stay. We won’t be staying there in future visits.
Short trip. Perfect location, walking distance to everything. Samantha at the front desk was awesome! Great customer service! Thank you so much for all your help during our stay. Andrew was awesome as well!
Service was outstanding. Staff was friendly & accommodating. Nikki, Ron, Chanel, and Samantha set the mood for our trip with friendly service & their endless willingness to provide whatever we needed.
Jordan Brian, the Sheridan valet, made our arrival and departure outstanding. We was so very hospitable, helpful, and knowledgeable about the area. We were very thankful to have met him. The hotel was clean and we felt safe.
I had THE BEST experience with the staff at Sheraton Tampa Riverwalk Hotel; I had my wedding room block here and I am so glad I did. I was blown away by the hospitality from beginning to end of our stay. The valet staff was incredible; they were the first smiling face we received when stepping onto the property and so efficient in returning our cars to us each day. The check in staff was always welcoming and willing to help us with whatever we needed. The food and beverage staff exceeded expectations in every area; we hosted a bridal shower of about 40 women in their banquet room that went perfectly- Mert and his F&B Manager were fantastic. We also hosted a "rehearsal" drinks by the pool for about 40 guests and the bartender was so quick and accommodating to everyone ordering drinks. The rooms were fantastic with gorgeous views. We stayed in a double room as well as a suite, and both were wonderfully laid out, decorated, and clean. I worked with Meghan for our room block and she was fantastic; she always helped extend the block for more guests to book and was flexible to the changes throughout. She never made me feel like I was a bother, and was so friendly in every single conversation we had. I was so impressed by my stay here and will recommend this hotel to anyone who is looking for a place to stay in downtown Tampa! Thank you for a PERFECT weekend Sheraton Riverwalk staff. I can't thank you all enough.…
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