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4.0
#31 of 66 hotels in Tallahassee
Location
Cleanliness
Service
Value
Book your stay at the Courtyard by Marriott Tallahassee Downtown/Capital hotel. Located in Tallahassee, Florida, we are close to attractions such as the Governor's Square Mall, the Old Capitol Museum and the Railroad Square Art District. After a busy day, enjoy the amenities we offer such as a 24-hour fitness center, free high-speed internet, an American restaurant and a sparkling outdoor pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Location: The name is not very accurate. The hotel is located on US 27 a mile east of the capitol and everything else that's located downtown. It's on a street with a number of chain restaurants and strip malls which isn't necessarily bad but if you're planning to be downtown I'd think twice. Being on US 27 at least makes the driving around easy and TLH is only 20 minutes away.
Hotel: An aging suburban Courtyard with a real courtyard. It's a long two story building with an interior courtyard that contains the pool. Thankfully there's lots of parking around the hotel. The lobby is also nicely redone and has a bistro as well as a small business center. The pantry also has local beer which is always a plus.
Check In: Sadly I was greeted by a really unfriendly agent whose sole sentences were "put your ID there. Insert your card there. You want points or the food and beverage credit?". Not what I expect as a Titanium.
Overall a disappointing hotel. It's just too old even for the cheap price. I'll look elsewhere if I'm in the area.
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Date of stay: December 2020
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Courtyard Tallahassee Downtown/capitol
Responded 17 Dec 2020
Dear Sal_Paradise767, Thank you for being a valued Marriott Bonvoy Titanium Elite member and sharing your thoughts about your stay with us. It is good to know you were pleased with our location, and we appreciate you mentioning some of the features of our property. Having said that, we are sorry for your unpleasant encounter with one of our front desk associates. Rest assured, we will follow up with the appropriate individuals to make sure we do not disappoint you in the future. We also apologize for not meeting your expectations with your room. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We are grateful for every comment that helps us improve, and we hope to have the opportunity to see you again in the future. Keith Hoogerheyde General Manager
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This hotel has an excellent location, but it seemed like a lot of the guests were a bit sketchy. There were people loitering around every exit door, lots of people sitting in their cars for hours until late at night, pacing around the grounds, driving in and out of the parking lot really fast while blasting their supercharged stereo systems, etc. There were almost no families or female travelers at this hotel. It was mostly males, either alone or in pairs. I didn't feel safe using any door of the hotel except for the front door because of all the guys just hanging around the grounds.
The hotel itself is dark and musty, with extremely long hallways. It felt really creepy.
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 19 Dec 2021
Dear Taffada, Thank you for your recent review of our hotel. Please know that we take the security of our guests very seriously, so we appreciate your feedback. The care of our guests is of utmost importance to us. Our security team is reliable and well-trained, and we assure you that we are looking into this matter. We value you as a guest and hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay. Steven Sanabria, General Manager
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I stayed at this property for one night this past summer, and have since decided that despite a poor experience, the hotel deserved a positive review because of what they did to make things right!
I decided to stay in this hotel after a concert at an amusement park in a neighboring state, near the border with Florida, and wanting to get out of that awful state as quickly as possible after the concert. After a terrible day, made only slightly better by seeing my favorite band in concert, I was hoping for a good nights sleep at this property, which unfortunately did not happen according to plan.
Unfortunately the neighboring room was quite noisy, and I had to speak with the front desk, so the night auditor could try to call that room to ask them to quiet down. I am assuming I couldn't be moved due to hotel being fully booked, so I appreciated the night auditor doing what she could to try to make my stay better.
However, after the neighboring room finally quieted down, and I was able to get a little bit of sleep, I was awoken with a loud sound similar to that of an alarm, coming from that room. I eventually went back to the front desk, and this is where the night auditor, who was still working, did everything they could to make things right. She was able to go back to the room to confirm the noise, attempt to contact the fellow guests, and when it was determined they were no longer in the room, enter the room herself, and then call for help in stopping whatever was causing the loud noise.
Being that I was already trying to recover from a bad day, only to have an awful night, one might expect me to leave a completely negative review. However, the staff at this hotel provided me with the best possible service, and even gave me a late checkout and bonus Bonvoy points, to try and make up for an otherwise bad stay, due to issues beyond their control.
Overall, I am happy that despite my negative experience, the wonderful people at this hotel did what they could to mitigate the issues with my stay. While I don't expect a perfect stay when staying at a Marriott flagged property, I do expect service that is at least good. At this property, the service was Excellent!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 5 Feb 2024
Dear sxl95, Thank you for being a valued Marriott Bonvoy member and for taking the time to post a review. We sincerely apologize for the noise concerns you experienced from nearby guests during your stay and the frustration it may have caused. We were happy that our staff was able to resolve everything to your satisfaction, but we are very sorry for this inconvenience. We are proud of having professional and dedicated associates, and we would love to share your compliments with our night shift front desk staff. We understand that every detail matters and assure you we are working to correct these concerns. Thank you again for your patience, and we look forward to making your next stay with us outstanding in every respect. Matthew Hemmerle General Manager
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I can provide a 5 star for cleanliness only with the exception of the interior of our room window. I was able to write "Wash Me" in the dirt & dust buildup. Overall I'd give this freshly painted hotel a 1 star with kudos for cleverly matching the exterior and interior design to the black and gray trash cans by the front door. Breakfast area was closed (covid, you know) but hotels from Gainesville, Pensacola, Biloxi and New Orleans all had their food service areas operating. They did offer morning only coffee....but no cups!!!! Absolutely depressing black and dark gray designs, room lighting is generous but choice of bulbs was another big miss. Bathroom light only comes on with a noisy, squeaky bathroom fan. Very, very disapponted with this hotel and highly recommend that anyone choose a different hotel.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 29 May 2021
Dear 594eileenc, Thank you for reviewing your stay with us. We were pleased to read that you were satisfied with the cleanliness of your appointed guest room. However, we want to apologize for not meeting your expectations concerning breakfast and our decor. We will certainly share your concerns with our management team appropriately as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we do hope to have the privilege of hosting you again soon. Steven Sanabria General Manager
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I was extremely disappointed with the hotel. This was our first day during Covid and I expected the hotel to be much cleaner. Our room was not properly cleaned at all. There was a wet towel that was left behind the door of the bathroom. And there was an open water bottle in the refrigerator. Lack of cleanliness and attention to detail during COVID is absolutely unacceptable. I had to beg the front desk to be given sanitized wiped so I could wipe down the room and all of the surfaces. My daughter is a freshman at FSU. I anticipate a lot of visits- but won’t be staying at Marriott.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Courtyard Tallahassee Downtown/capitol
Responded 4 Sept 2020
Dear CoastalCK, Thank you for evaluating your stay with us. Please accept our apologies for the cleanliness and housekeeping service issues you encountered during your time with us, and we deeply regret the inconvenience this caused. Your concerns have been communicated to our team to take the necessary steps and redouble their efforts in providing you with clean and comfortable accommodations. We value your feedback, and we hope to have the opportunity to redeem ourselves the next time you are in the area. Keith Hoogerheyde General Manager
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I am a fan of Marriott properties and always stay in them when possible. I booked this property due to an available room size ( 1 bedroom suite) for FSU's Parents weekend. I could rant and rave about the outrageous price gouging that occurs throughout lodging options in Tally for this weekend, but will concentrate on the condition of the room, not the $799 per night I paid for it (normally $144), all paid up front, non refundable.
The lobby looked kinda updated, staff on duty was nice enough, directed us where to park for easy access to the elevator. Walking in, greeted with the smell of wet dog (I think) and for the entire walk to our room (room 252) dirty worn out carpets. Checked into the room and soon after my daughter arrived, so really did not take a hard look at the room and just dumped our luggage and left with her. We returned later that evening and really began to take notice of the room. Dirty carpets with ground in dirt, a potato chip (I think) on the floor by the sofa, and in the bathroom, the shower ceiling with mold, and bubbling wall paint with a runny AC vent leaving stains on the wall, and dirty or missing grout. To be honest, I was just too tired to complain and there is no possible way the staff could not know the condition of the bathroom.
I got into bed and noticed what looked like blood or some similar stain on the comforter, gross! I just tossed it aside and let the noisy AC lull me to sleep, at least it kept the room nice and cold! The next morning we got going and I dropped my cell phone off the night stand between the beds, when I reached down to get it, I found a plastic fork next to the bed, I was afraid to peer down and look any further.
I see another review of room 252 here, that said "its great", it must have been an alternative reality, I am including pictures. This is not what is expected for a Marriott property.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 5 Oct 2021
Dear Gregory, Thank you for choosing our hotel and for sharing your experience with us. We are pleased to hear that our associates left you with a favorable impression of our hospitality. However, we want to extend our sincere apologies for the condition of your room upon arrival. We always want to exceed our guest's expectations in every area of our hotel; therefore, we are disappointed this did not happen during your visit. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional hospitality. Once more, thank you for your time, and we wish you all the best with your travels. Steven Sanabria General Manager
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Really disappointing. The communal areas were modern and well kept, but the rooms had nasty brown carpet and the room was really smelly. I also wouldn't have classed this as downtown, it was opposite a modern road of shops and at least 5 mins drive from the historic centre. Disappointed that we were told by reception that we were 'downtown' and so ended up in Chili's for dinner, completely missing the more authentic parts of the city.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip:Â Ask for one looking over the pool, otherwise it is a view of the car park!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 23 Apr 2022
Dear Muckybird, Thank you for evaluating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We are also disappointed that our location did not suit your needs, and we appreciate your feedback. Many of our guests enjoy our tranquil accommodations and great amenities, while still being a short distance from downtown and other attractions. We regret this was not your experience. Thank you for choosing us, and we hope to see you again on your next visit to the area. Matthew Hemmerle General Manager
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Stayed at this property for 4 nights and didn't receive service not one night of my stay. On the third night we requested service for the following day. After being gone until 4pm we returned to our room and still wasn't serviced. We walked to the front desk and asked to speak to a manager to which Sean, Assistant GM came to speak to us and ensure the room will be service. We left the hotel once more and returned back at around 8pm and found our room still not serviced by Housekeeping. This was very disappointing and frustrating. Staying at a Marriott brand expectations are set at a particular standard and not receive cleaning after 3 night is beyond disgusting especially when we specifically requested service the night before and on our forth day with Sean and team members of the hotel staff. I will never recommend this property nor stay here again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Call everyday to request cleaning service of your room or you will not receive service.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 17 Jun 2023
Hello T8070BKjessicac, Thank you for taking the time to post your review. We truly regret the issues you experienced with our housekeeping service. We want to extend our apologies for the inconvenience and frustration this caused, and for our associates not being as responsive or helpful in fulfilling your requests as they should have been. You have our assurance that we will review your comments with the appropriate individuals to help better serve our guests going forward. We do hope you will give us another chance to show you our commitment to service excellence. Matthew Hemmerle General Manager
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Easy check in Friendly staff Room 252 is an awesome suite, spacious, inviting, pool view, balcony,two TVs ….great lighting! The bacon cheese and egg croissant from the bistro is ginormous! Didn’t get to use the pool but it looks great! The laundry machines are FREE!!!! Wowwwww!!! My only complaint is it’s only one washer/ dryer… maybe a few more would help…I didn’t get a chance to wash until after midnight because the washer was always in use . The hotel is conveniently located to everything
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 6 Jun 2021
Dear Sexesincere41, Thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. It was a pleasure to read your comments about the outstanding hospitality you received from our associates, and that we exceeded all of your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. Thank you for also mentioning that you enjoyed your order from The Bistro! We were glad to have you as our guest, and we hope to have the pleasure of doing so again the next time you are in Tallahassee. Steven Sanabria General Manager
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Check in was a breeze. Lovely and sweet woman at the front desk at checkin. I forgot her name but she works in the evening. Rooms are well kept and lobby had many snacks to choose from. Free parking and breakfast you can choose either points or free breakfast if you are a Marriott rewards member.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Courtyard Tallahassee Downtown/capitol
Responded 15 Nov 2023
Dear sofloAlly, As a Marriott Bonvoy member, we appreciate your loyalty to our brands, and we are glad we could welcome you to the Courtyard Tallahassee Downtown/Capitol. We are pleased you enjoyed our accommodations, check-in experience, and thoughtful hospitality. It was our pleasure hosting you, and we hope you will come back and stay with us again soon. Matthew Hemmerle General Manager
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We are located less than a mile from the Capitol complex. Please be advised the FLDOT is currently working on upgrading the pedistrian sidewalks along the Parkway, between our location and the Capitol. There are alternate routes through the adjacent residential neighborhood however it will add considerable distance to the walk.
There is a public parking garage located less than a block from the Capitol building if you find the walk is beyond your capacity. The drive time is couple of minutes with light traffic.
We are located in a beautiful suburban area, less than a mile from the Florida State Capitol complex and only a few blocks from Tallahassee’s premier shopping district, Governor’s Square. We are a traditional Courtyard by Marriott design with interior corridors and secured exterior entrance doors requiring key access from the parking area. Many of our guests enjoy our neighborhood because of the wide variety of dining and entertainment options within walking distance from our hotel. We invite you to come rest, relax and recharge with our team!
Looking forward to seeing you very soon,
Keith Hoogerheyde
General Manager
There are more places to choose from in the Tallahassee area.
PRICE RANGE
$176 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard tallahassee capital hotel tallahassee, tallahassee courtyard, tallahassee marriott
LOCATION
United StatesFloridaFlorida PanhandleTallahassee
NUMBER OF ROOMS
154
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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